Rooms Operations Manager

7 months ago

Saskatoon, Canada Marriott International, Inc Full time

**Job Number** 24042967

**Job Category** Rooms & Guest Services Operations

**Location** Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Management

**JOB SUMMARY**

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

**CANDIDATE PROFILE**

**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

**CORE WORK ACTIVITIES**

**Leading Room Operations Team**
- Verifies that goals are being translated to the team as they relate to guest tracking and productivity.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.
- Verifies that the team has the capabilities to meet expectations.
- Leads by example demonstrating self-confidence, energy and enthusiasm.
- Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

**Managing Property Rooms Operations Function(s)**
- Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).
- Follows property specific second effort and recovery plan.
- Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
- Takes proactive approaches when dealing with employee concerns.
- Extends professionalism and courtesy to employees at all times.
- Communicates/updates all goals and results with employees.
- Meets semiannually with staff on a one-to-one basis.
- Assists/teaches the team scheduling against guest and hours/occupied room goals.
- Performs hourly job functions as needed.
- Performs other duties, as assigned, to meet business needs.

**Managing and Monitoring Activities that Affect the Guest Experience**
- Understands the brand's service culture.
- Provides excellent customer service by being readily available/approachable for all guests.
- Strives to continually improve guest and employee satisfaction.
- Takes proactive approaches when dealing with guest concerns.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to customer service department request.
- Verifies that all team members meet or exceed all hospitality requirements.

**Managing Profitability**
- Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).
- Verifies that a viable key control program is in place.
- Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Strives to maximize the financial performance of the department.

**Conducting Human Resources Activities**
- Interviews and assists in making hiring decisions.
- Receives hiring recommendations from team supervisors.
- Verifies that orientations for new team members are thorough and completed in a timely fashion.
- Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
- Celebrates successes and publicly recognizes the contributions of team members.

The salary range for this position is $52,000.00 to $66,000.00 annually.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

**_

Delta Hotels provide a seamless travel experience that has been thoughtfully designed with the essential needs of the modern frequent traveler in mind. We flawlessly deliver the key essentials guests need and we w

  • Assistant Rooms Operations Manager

    7 months ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Job Number** 24064542 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that focuses on supporting the...

  • Rooms Operations Manager

    6 months ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Job Number** 24068266 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in managing the execution of all operations in the rooms...

  • Rooms Operations Manager

    6 months ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Additional Information** 3 month contract **Job Number** 24075080 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in managing...

  • Assistant Rooms Operations Manager

    7 months ago

    Saskatoon, Canada Marriott International, Inc Full time

    **Additional Information** 6 month contract role **Job Number** 24098105 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Bessborough, 601 Spadina Crescent East, Saskatoon, SASK, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level...

  • Operating Room Leadership Position

    2 weeks ago

    Saskatoon, Saskatchewan, Canada Clearpoint Health Network Inc. Full time

    Clearpoint Health Network Inc. is a leading provider of independent surgical and multi-disciplinary medical centres across Canada. Our team at Prairieview Surgical Centre specializes in Ophthalmology, Orthopedics, General Surgery, Plastic and Reconstructive Surgery, Cosmetic Surgery, Vascular, Urology, and Pediatric Dental. We are seeking an experienced...

  • Operating Room Supervisor

    6 days ago

    Saskatoon, Canada Surgical Centres Inc Full time

    Clearpoint Health Network (CHN) is one of Canada’s largest trusted providers of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs...

  • Operating Room Nurse

    1 week ago

    Saskatoon, Saskatchewan, Canada Health Careers in Sask Full time

    As a key member of our team at Health Careers in Sask, we are seeking an experienced Nurse to join our Operating Room department. This is a full-time temporary position with a salary range of $38,580 to $50,070 per year.The ideal candidate will have a strong background in perioperative nursing, preferably with experience working in the Operating Room. A...

  • Operating Room Supervisor

    6 days ago

    Saskatoon, Canada Clearpoint Health Network Inc. Full time

    Clearpoint Health Network (CHN) is one of Canada’s largest trusted providers of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations, and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the...

  • Dining Room Manager

    7 months ago

    Saskatoon, Canada Sienna Senior Living Full time

    **Dining Room Manager / **Aspira Hunter Village Retirement Living** **This is a Permanent Full-Time position. Weekend availability is required.** At Sienna Senior Living, our commitment to enhancing the daily lives of our residents extends far beyond clinical care. Integral to this mission are our dedicated leaders and their teams who oversee vital...

  • Operating Room Team Lead

    6 days ago

    Saskatoon, Saskatchewan, Canada Clearpoint Health Network Inc. Full time

    About Clearpoint Health Network Inc.Clearpoint Health Network Inc. is a leading provider of independent surgical and multi-disciplinary medical centres across Canada, working in close collaboration with hospitals, insurance providers, regional health organizations, and workers' compensation boards to deliver high-quality care that meets the needs of patients...

  • Registered Nurse/Operating Room Team Lead

    2 months ago

    Saskatoon, Canada Clearpoint Health Network Inc. Full time

    Clearpoint Health Network (CHN) is one of Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs...

  • Registered Nurse/Operating Room Team Lead

    2 months ago

    Saskatoon, Canada Clearpoint Health Network Inc. Full time

    Clearpoint Health Network (CHN) is one of Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs...

  • Registered Nurse Operating Room Team Lead

    4 weeks ago

    Saskatoon, Canada Clearpoint Health Network Inc. Full time

    Clearpoint Health Network (CHN) is one of Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs...

  • Registered Nurse Operating Room Team Lead

    4 weeks ago

    Saskatoon, Canada Clearpoint Health Network Inc. Full time

    Clearpoint Health Network (CHN) is one of Canada’s largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, regional health organizations and workers’ compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs...

  • Operating Room Surgical Assistant

    7 months ago

    Saskatoon, Canada Vision Group Full time

    See if you're our next: **OPERATING ROOM SURGICAL ASSISTANT** Being a Surgical Assistant at LASIK MD (a partner of Vision Group) means helping the surgeon in the operating room. It means anticipating their actions and preparing their work tools. It means teaming up with them and the other caregivers to support the patient from the start to the end of their...

  • Operating Room Support Specialist

    3 weeks ago

    Saskatoon, Saskatchewan, Canada Health Careers in Sask Full time

    Job OverviewWe are seeking a highly skilled Operating Room Support Specialist to join our team at Health Careers in Sask.

  • Dining Room Manager

    7 months ago

    Saskatoon, Canada ParkvilleManor Full time

    Our residents are served meals in a restaurant type setting with an emphasis on great service,and a relaxed atmosphere. Duties include but not limited to; working serving shifts alongside other serving staff, overseeing daily operations of dining room, maintaining a clean and organized workspace, as well as training and scheduling new staff. Basic computer...

  • Lpn - Operating Room

    7 months ago

    Saskatoon, Canada Surgical Centres Inc Full time

    Clearpoint Health Network is Canada's largest trusted provider of independent surgical and multi-disciplinary medical centres across Canada. Working in close collaboration with hospitals, insurance providers, provincial and regional health organizations, and workers' compensation boards, Clearpoint delivers high-quality care across Canada meeting the needs...

  • Room Attendant/housekeeping

    6 months ago

    Saskatoon, Canada Comfort Inn Saskatoon Full time

    **THE OPPORTUNITY**: ROOM ATTENDANT REPORTS TO GENERAL MANAGER **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels. Our company culture is built on collaboration. A...

  • Operating Room Nurse Specialist

    2 weeks ago

    Saskatoon, Saskatchewan, Canada Health Careers in Sask Full time

    About the Role:As an Operating Room Nurse Specialist with Health Careers in Sask, you will provide high-quality patient care during surgical procedures. This is a part-time temporary position at Royal University Hospital in Saskatoon.Salary Information:The salary for this role ranges from $38,860 to $41,640 per year, based on a 3-step pay band.Job...