Is Infrastructure Manager
2 weeks ago
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**IS Infrastructure Manager - Disaster Recovery**
**Location**:Regina or Saskatoon, SK
**Number of Positions**:1
**Salary**:$101,896 - $135,863 (will be determined based on education and experience)
**Type of Position**:Permanent Full Time
**Closing Date**:04/15/2024
**.**
**GENERAL ACCOUNTABILITY**
**LEADERSHIP ACCOUNTABILITIES**
**People**
1. Leads, directs and manages staff to ensure the effective use of HR resources. Maximizes performance by selecting (hire external or promote from within), developing, mentoring and sustaining a high level of expertise among staff. Organize and direct work including prioritizing assignments, establishing objectives, providing regular performance feedback, conducting year end performance appraisals and taking necessary corrective action as may be required. Assists in staff career planning, establishes development and succession plans and ensures relevant HR procedures and policies are followed (provisions of the collective agreement, performance appraisals, discipline, grievance, etc). Accountable for provisioning and managing contracted resources as may be required.
2. Accountable for promoting a productive and positive environment for staff that encourages innovation, teamwork, initiative and models corporate values. Motivates staff by assigning challenging work, planning and managing internal communications and awareness of corporate direction, mission, plans and activities.
3. Ensures all safety, health, environmental and code of conduct policies, programs and standards are understood and complied with at all times.
4. Proactively identify and action opportunities to increase customer satisfaction (internal and external customers).
**Financial**
1. Ensure sound financial control within area of responsibility by developing annual operating and capital budgets, monitoring performance to budget and taking action as appropriate. Develops, negotiates and implements contracts for acquisition of goods & services related to area of responsibility.
**Innovation**
1. Accountable to research, develop, define, and implement innovative long and short-term plans, policies, and objectives. Provides expertise to senior management providing education, studies and consulting on opportunities that will impact business strategy. Ensures alignment and integration with the corporate strategic plan and develops plan and operational metrics, including approaches for demonstrating business value.
2. Accountable to proactively identify and action opportunities to improve revenue and growth initiatives, decrease costs, increase customer service levels and increase employee engagement.
3. Accountable to develop opportunities to spark innovation in technology or product service delivery or process improvements.
**SPECIFIC ACCOUNTABILITIES**
1. Accountable for setting annual objectives for the Disaster Recovery Program, and establishment of an appropriate budget. Provides regular updates to the Corporate Business Continuity Planning Manager on the status of the Disaster Recovery Program.
2. Accountable for the planning, design, implementation and support of SaskTel’s Disaster Recovery Strategies and Recovery Plans. Ensures effective linkage between DR Planning and Business Continuity Plans and IT and that the infrastructure service level expectations of each business unit are documented and reviewed regularly. Ensures RTO’s (Recovery Time Objectives) and RPO’s (Recovery Point Objectives) for each service are defined and reviewed regularly in conjunction with the business units and Business Continuity Planner.
3. Accountable for annual Disaster Recovery testing which includes setting exercise objectives, reporting progress and attainment of objectives, establishing testing methodologies, scheduling tests, determining, and obtaining resource requirements, planning, coordinating, and evaluating tests, documenting the results of tests, and identifying recommended enhancements to DR plans and procedures.
4. Responsible for establishing standards and methodologies for plan development and maintenance, designing standard templates, and developing guidelines ensuring all DR plans are viewed and maintained and align to best practice.
5. Accountable to ensure that DR capability limitations and risks are reviewed regularly, communicated to Business Units and senior Management, DR strategies are reviewed annually and whenever major organizational, technological, or business changes occur.
6. Participates with IS Planners and Corporate Security in the architecture definition and implementation of new products and services as well as the retirement of old ones. Implements support procedures, guidelines, standard processes, controls and automation to improve efficiency, security and effectiveness of operations. Conducts operational reviews to ensure adherence to standards and guidelines.
7. Accountable for support of the Disaster Recovery technical environment, vulnerability assessments and a
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