Coach West Edmonton Mall

3 months ago

Edmonton, Canada Coach Full time

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio - a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit **Our People **page to learn more about Tapestry's commitment to equity, inclusion, and diversity.

The Sales Associate role is an integral part of the store’s overall success and efficiency: demanding direct attention to our brand commitment when servicing our customers and driving results. Responsible for upholding Coach’s Service and Selling Models, creating a positive first impression, building on-going customer relationships through a personalized experience, and leaving a positive, lasting impression.
- SALES FLOOR:_
- Understands organizational objectives and makes decisions that align with Company priorities
- Takes ownership and is committed to delivering results, while remaining actively aware of personal and store metrics; and creates personal sales and clienteling strategies in partnership with the management team.
- Creates short
- and long-term strategies to achieve personal metrics and performance goals
- Takes ownership of personal survey results and creates plans to improve and overcome areas of opportunity
- Represents Coach as a brand ambassador
- Demonstrates Coach’s Selling and Service expectations at all times
- Understands changes in local market with potential impact on business performance and supports the execution of local sales strategies and tactics
- Drives business through sales strategies, clienteling, sourcing new customers and maintaining on-going productive relationships with customers
- Creates positive impressions with customers by bringing best self to work through attire consistent with Coach’s Guide to Style
- Builds credibility and trust as a personal fashion advisor by communicating fashion awareness and a strong knowledge of competition.
- Provides in-depth product knowledge, including features, benefits, current offerings, and overall product value.
- Remains aware and is clearly able to communicate current pricing and promotional strategy to customers.
- Discusses product features and builds the sale by leveraging cross-selling skills and abilities.
- Cross-sells and encourages beneficial product add-ons that relate to the customer’s shopping needs
- Sensitive to customers’ needs and tailors approach by reading cues
- Attends to the unique and individual shopping needs of each customer.
- Works with multiple customers simultaneously and breaks away as appropriate
- Follows up with customers consistently and genuinely to influence/close the sale
- Flexes personal selling techniques to contribute to overall store financial results
- Builds lasting and loyal relationships with customers
- Leverages Coach’s tools and technology to support relationship building and clienteling efforts
- Creates enthusiasm and positivity for a shared vision and mission
- Promotes and endorses a team selling environment
- Fosters an environment of teamwork, trust and collaboration with internal and external customers
- Remains solution oriented; is adaptable and flexible to changing business and store needs
- Welcomes feedback and adapts behaviors as appropriate Maintains a calm and professional demeanor at all times
- OPERATIONS_:

- Ensures all daily tasks are completed without negatively impacting service or Coach standards
- Completes daily operational tasks including maintaining store (sales floor and backroom), cash wrap and visual merchandising to Coach standards consistently and in a timely manner
- Maintains a clean and tidy selling floor at all times
- Adheres to all applicable retail policies and procedures including POS, Operations and Asset Protection procedures
- Replenishes inventory on sales floor as needed
- Supports Store Inventory Process by processing shipment, stocking shelves, replenishing sales floor, maintains strong organizational standards as it relates to product both in the stockroom and on the sales floor.
- Supports cash-wrap when needed to process purchases, returns, and exchanges.
- Efficiently processes customer transactions: Purchase, Return, Exchange, Found Order etc.
- Effectively helps to prepare store by organizing functional areas, performs routine cleaning, maintains strong organizational standards and maintains visual merchandising expectations.

**Our Competencies for All Employees**
- **Courage**: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on an

  • Journeyman/woman Ironworker

    3 months ago

    Edmonton, Canada West Edmonton Mall Full time

    The Ironworker has the main responsibility of structural maintenance in all aspects of West Edmonton Mall’s Attractions. Primary Responsibilities: - Structural inspection of all rides in the Galaxyland Amusement Park. - Structural fabrication and installation of steel throughout West Edmonton Mall. - Structural corrosion maintenance on steel structures...

  • Security Agent

    6 months ago

    Edmonton, Canada West Edmonton Mall Full time

    Security Agents are responsible for keeping the peace, and protecting the property assets of West Edmonton Mall, as well as identifying and taking action on identified risk management issues. **Primary Responsibilities**: - Patrolling the internal and external premises of West Edmonton Mall for all types of hazards and/or potentially dangerous situations...

  • Journeyman/woman Ironworker

    6 months ago

    Edmonton, Canada West Edmonton Mall Full time

    The Ironworker has the main responsibility of structural maintenance in all aspects of West Edmonton Mall’s Attractions. **Primary Responsibilities**: - Structural inspection of all rides in the Galaxyland Amusement Park. - Structural fabrication and installation of steel throughout West Edmonton Mall. - Structural corrosion maintenance on steel...

  • Dock Attendant

    1 month ago

    Edmonton, Canada West Edmonton Mall Full time

    The Dock Attendant is responsible for the maintenance of the Docks within West Edmonton Mall. Primary Responsibilities: - Responsible for the maintenance and cleanliness of the Docks within West Edmonton Mall. - Ensuring the docks are patrolled and ready for deliveries and pick-ups. - Ensuring only authorized personnel are on site in restricted areas. -...

  • Dock Attendant

    3 months ago

    Edmonton, Canada West Edmonton Mall Full time

    The Dock Attendant is responsible for the maintenance of the Docks within West Edmonton Mall. Primary Responsibilities: - Responsible for the maintenance and cleanliness of the Docks within West Edmonton Mall. - Ensuring the docks are patrolled and ready for deliveries and pick-ups. - Ensuring only authorized personnel are on site in restricted areas. -...

  • Journeyman/woman Ironworker

    6 months ago

    Edmonton, Canada West Edmonton Mall Full time

    The Ironworker has the main responsibility of structural maintenance in all aspects of West Edmonton Mall’s Attractions. Primary Responsibilities: - Structural inspection of all rides in the Galaxyland Amusement Park. - Structural fabrication and installation of steel throughout West Edmonton Mall. - Structural corrosion maintenance on steel structures...

  • Journeyman/woman Ironworker

    6 months ago

    Edmonton, Canada West Edmonton Mall Full time

    The Ironworker has the main responsibility of structural maintenance in all aspects of West Edmonton Mall’s Attractions. Primary Responsibilities: - Structural inspection of all rides in the Galaxyland Amusement Park. - Structural fabrication and installation of steel throughout West Edmonton Mall. - Structural corrosion maintenance on steel structures...

  • Journeyman/woman Ironworker

    6 months ago

    Edmonton, Canada West Edmonton Mall Full time

    The Ironworker has the main responsibility of structural maintenance in all aspects of West Edmonton Mall’s Attractions. Primary Responsibilities: - Structural inspection of all rides in the Galaxyland Amusement Park. - Structural fabrication and installation of steel throughout West Edmonton Mall. - Structural corrosion maintenance on steel structures...

  • Journeyman/woman Ironworker

    4 months ago

    Edmonton, Canada West Edmonton Mall Full time

    The Ironworker has the main responsibility of structural maintenance in all aspects of West Edmonton Mall’s Attractions. Primary Responsibilities: - Structural inspection of all rides in the Galaxyland Amusement Park. - Structural fabrication and installation of steel throughout West Edmonton Mall. - Structural corrosion maintenance on steel structures...

  • Journeyman/woman Ironworker

    7 months ago

    Edmonton, Canada West Edmonton Mall Full time

    The Ironworker has the main responsibility of structural maintenance in all aspects of West Edmonton Mall’s Attractions. Primary Responsibilities: - Structural inspection of all rides in the Galaxyland Amusement Park. - Structural fabrication and installation of steel throughout West Edmonton Mall. - Structural corrosion maintenance on steel structures...

  • Occupational Health and Safety Manager

    6 months ago

    Edmonton, Canada West Edmonton Mall Full time

    The Occupational Health & Safety Manager is responsible for overseeing and developing the health and safety programs for West Edmonton Mall Property Inc. including West Edmonton Mall, Fantasyland Hotel as well as monitoring employees and subcontractors working within the facility with respect to adherence to company safety policies, practices, procedures,...

  • Payroll Team Lead

    6 months ago

    Edmonton, Canada West Edmonton Mall Full time

    The Payroll Team Lead position has the responsibility of assisting the Manager of Payroll and Benefits and acting as payroll team lead to ensure that all payroll processes are executed in an accurate and timely manner in compliance with all required payroll legislation protocols for West Edmonton Mall, Fantasyland Hotel, West Edmonton Mall West Edmonton Mall...

  • Dock Attendant

    3 months ago

    Edmonton, Canada West Edmonton Mall Full time

    Dock Attendant The Dock Attendant is responsible for the maintenance of the Docks within West Edmonton Mall. Primary Responsibilities: Responsible for the maintenance and cleanliness of the Docks within West Edmonton Mall. Ensuring the docks are patrolled and ready for deliveries and pick-ups. Ensuring only authorized personnel are on site...

  • Visual Design Assistant

    6 months ago

    Edmonton, Canada West Edmonton Mall Full time

    The Visual Design Assistant is responsible for assisting the Aesthetics department with the set-up of visual decorations and design themes throughout West Edmonton Mall. Primary Responsibilities: - Assisting with painting and maintaining decorative paint finishes on murals and sculptures in West Edmonton Mall and its parks and attractions. - Installing...

  • Travel and Tourism Specialist

    7 months ago

    Edmonton, Canada West Edmonton Mall Full time

    The Travel and Tourism Specialist is responsible for the facilitation and promotion of Tourism related awareness programs and initiatives for West Edmonton Mall and focuses on developing local and regional promotional campaigns that drive traffic to the property. Primary Responsibilities: - Developing and maintaining relationships with tourism...

  • Payroll Administrator

    6 months ago

    Edmonton, Canada West Edmonton Mall Full time

    The Payroll Administrator is responsible for the accurate and timely processing of wage payments to all employees of West Edmonton Mall, Fantasyland Hotel and related sub company entities in compliance with statutory and company guidelines while providing support in processing payroll changes and responding to employee inquiries. **Primary...

  • Outside Maintenance Labourer

    6 months ago

    Edmonton, Canada West Edmonton Mall Full time

    The Outside Maintenance Labourer is primarily responsible for the external maintenance and upkeep of West Edmonton Mall’s parking lots and sidewalks. **Primary Responsibilities**: - Responsible for garbage pickup & removal, and parking lot maintenance including patrolling parking lots on a daily basis looking for and removing debris outside garbage cans...

  • Outside Maintenance Labourer

    1 month ago

    Edmonton, Canada West Edmonton Mall Full time

    The Outside Maintenance Labourer is primarily responsible for the external maintenance and upkeep of West Edmonton Mall’s parking lots and sidewalks. **Primary Responsibilities**: - Responsible for garbage pickup & removal, and parking lot maintenance including patrolling parking lots on a daily basis looking for and removing debris outside garbage cans...

  • Outside Maintenance Labourer

    6 days ago

    Edmonton, Canada West Edmonton Mall Full time

    The Outside Maintenance Labourer is primarily responsible for the external maintenance and upkeep of West Edmonton Mall’s parking lots and sidewalks. **Primary Responsibilities**: - Responsible for garbage pickup & removal, and parking lot maintenance including patrolling parking lots on a daily basis looking for and removing debris outside garbage cans...

  • Outside Maintenance Labourer

    7 months ago

    Edmonton, Canada West Edmonton Mall Full time

    The Outside Maintenance Labourer is primarily responsible for the external maintenance and upkeep of West Edmonton Mall’s parking lots and sidewalks. **Primary Responsibilities**: - Responsible for garbage pickup & removal, and parking lot maintenance including patrolling parking lots on a daily basis looking for and removing debris outside garbage cans...