Retail Manager
7 months ago
Red Wing Shoe Store South Calgary, located at 1550 - 80 Mahogany Rd SE Calgary. Hourly Range: $23.00/hour to $24.00/hour, based on qualifications and experience.. Retail Store Managers are responsible for the overall day-to-day storefront operations of the Red Wing Shoe Store, including overseeing customer experience, managing all store personnel, and maintaining the storefront operations.
- Promote and support the high-quality Red Wing brand image through professional selling
- Ensure clients are provided the highest level of service, including custom fitting and footwear conditioning
- Maintain an exceptional retail sales culture by recruiting and training Retail Sales Associates; responsibilities include recruiting, hiring, coaching, training and performance management of all Sales Associates
- Other management responsibilities include staff scheduling, controlling expenses, assisting with ordering and returns, assisting with account receivable processes, managing inventory, visual merchandising, and sales lead development
**Qualifications**
- High school diploma, college/technical training
- 1-2 years related work experience / training
- Retail footwear and/or wholesale experience is an asset
- Ability to work independently and as part of a collaborative team is a must (peer-coaching and collaboration as part of ongoing professional learning)
- Dependability and consistency to attend work shifts as scheduled to ensure structure in shift rotations; Understanding “retail” hours include day, evening, weekend, and holiday hours
- Effective written/verbal communication skills with attention to problem solving and respectful and productive communication in the workplace
- Computer utilization and POS experience is an asset (iPad, Dropbox, Microsoft Word, Excel, Outlook and Adobe)
- All hires must provide a clean criminal record check and three work references
**Physical Demands & Dress Code**
- Lifting 30 pounds, bending, lacing shoes, climbing a ladder, inventory management and related shoe maintenance and repair tasks
- Store maintenance duties including but not limited to vacuuming, mopping, steaming, disinfecting surfaces, maintaining floors and walkways, washing windows, rotating inventory and setting up and maintaining displays
- Providing support with social media, OHS meetings, KPI reporting, and other professional learning opportunities across the teams
- Dress Code: Branded uniform tops provided, employee choice on jeans or slacks (no yoga pants), approved PPE footwear.
**Additional Information**
Hours of Operation:
- Mon - Wed 10 am - 6 pm
- Thur - Fri 10am - 8pm
- Sat - Sun 10 am - 5 pm
Option to participate in Group Health Benefits Program if over 20 hours per week.
Our team values demonstrated dependability to attend each shift as scheduled, consistency in work performance, respectful communication in the workplace and the proven ability to work independently and as part of a larger team. All applicants and references will be heavily evaluated on these merits.
**Job Types**: Full-time, Permanent
Pay: $23.00-$24.00 per hour
Expected hours: 37 per week
**Benefits**:
- Dental care
- On-site parking
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
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