UX Design Lead

4 days ago

Toronto, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

**Job Description**:
What You'll Be Doing

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview

How You’ll Succeed
- Design - Develop user interface designs, artefacts and project deliverables with the coaching/guidance of a UX Senior Manager. Develop concept sketches, high fidelity wireframes, graphical assets, prototypes and interactive mock-ups, usability test plans and evaluations. You can design inclusively to ensure accessibility of all our products.
- Co-create and prototype - You’ll host interactive ideation and co-creation workshops with clients and employees to develop a vision for future experiences. You’ll conceptualize, build, test and refine low
- to medium-fidelity prototypes, such as sketches, storyboards, digital wireframes, physical spaces and face-to-face conversations, that demonstrate possible solutions and service experiences. You’ll design testing and feedback mechanisms to measure results and the effect they have on the bank.
- Standards & Guidelines - Contribute to creation and update of our design systems to help enforce CIBC’s brand coherence, accessibility standards and cross-site consistency.
- Research and Present - Work with a UX researcher to understand user needs, conduct usability studies, develop user interface prototype/documentation. Deliver concept and design presentations.
- Leadership - Coach and mentor junior members of the team. Articulate business value of design to stakeholders.
- Growth mindset — You support agile, innovation and change, ensuring our designs are fast-paced, scalable and future-proofed. You leverage your deep understanding of UX design principles to help communicate, promote and govern enterprise-wide design systems.

Who You Are
- You have a degree/diploma in Computer Science, Engineering, Industrial Design, Information Studies, Cognitive Psychology, Product Design or related fields.
- You're digitally savvy. You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends.
- You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
- You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a health benefits program, defined benefit pension plan, an employee share purchase plan and MomentMakers, our social, points-based recognition program.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location

Toronto-81 Bay, 23rd Floor

Employment Type

Regular

Weekly Hours

37.5

**Skills**:
Conceptualization, Figma, Mobile User Experience (UX) Design, Prototyping, Usability Testing, User Experience (UX) Design, User Experience (UX) Research, User Flows, Wireframing

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