Product Data Analyst

3 weeks ago

Toronto, Canada Flywheel Digital Full time

**About Flywheel**:
Flywheel's suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world's leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

**The Opportunity**:
We are looking for a Product Data Analyst to join our Product team. In this role, you will be instrumental in enabling us to make data-informed decisions using a mix of proactive discovery of insights, regularly scheduled reports and creating best practices to help maximize everyone's use of analytics for their own purpose.

In this role, you will support our Perpetua product, which focuses on the seller and SMB market segment within the Flywheel portfolio. Perpetua provides growth optimization and reporting technology for the world's smartest eCommerce businesses. Through the platform, brands and sellers create goals based on strategy and rely on Perpetua's best-in-class, always-on optimization to execute tactically.

**What You Will Do**:

- Have a deep understanding of our customer usage patterns and develop robust means of tracking product performance against business KPIs to derive actionable insight for product improvement
- Empowering product managers with comprehensive access to product data insights, enabling informed decision-making and strategic planning to drive product innovation and user satisfaction.
- Develop documentation around analytics processes, own the data dictionary for the Product & Engineering team
- Deliver concise insights and analysis of key business, customer and product KPIs to the company, ensuring key drivers, takeaways and required actions are well understood across key stakeholders
- Assist with ad-hoc deep dive analysis to understand impact of product initiatives and scout for potential product opportunities.
- Design and implement robust data tables to facilitate efficient data pipeline for analysis, to increase consistency in metrics definition

**Who You Are**:

- You have experience in product/data analytics or business insights. Having worked with Product teams will be an asset.
- You have strong analytical skills and demonstrated ability to derive insights from raw data and turn them into actionable recommendations. Strong proficiency in SQL, with the ability to create user friendly visualizations to help your audience digest the information.
- You are a natural collaborator and enjoys working with cross-functional teams
- You are bias for action, likes taking initiative and takes full ownership of the work while seeking help and input when needed
- You love telling compelling stories using data and has the ability to convey complex ideas succinctly
- You are a strong believer in using data to inform decision making and are willing to insert yourself to help others achieve that goal.
- You have experience with Visualization tools (e.g Looker, Tableau), Product Analytics tools (e.g Mixpanel, Segment). Knowledge of statistical analytics tools (e.g Python) is an asset.

LI-SA1

**Working at Flywheel**:

- We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.
- We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others - team members go into Hub Offices 3x a week
- Flexible vacation time
- Great learning and development opportunities
- Benefits that help you live your best life
- Parental leave and benefits
- Volunteering opportunities
- If you're looking to connect with teammates on a topic of inclusion and identity, chances are there's an ERG for that.
- Learn more about us here: Life at Flywheel

**The Interview Process**:
Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.

Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.

**Inclusive Workforce**:
At Flywheel, our goal is to create a culture where individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all Flywheel people to feel included and truly empowered to contribute fully to our vision and goals.
- Please note, we do not accept unsolicited resumes from 3rd party Recruitment Firms._

For more information about what data we collect and how we use it, please refer

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