Assisted Living Manager

3 weeks ago

Sidney, Canada Beacon Community Services Full time

**Department**: Long Term Care

**Location**: SHOAL Assisted Living, 10030 Resthaven Drive Sidney, BC

**Days/Hours of Work**: Mon-Fri 8:30-5:00, hours may be amended due to operational requirements

**Status**: Full Time Temporary Parental Leave

**Start Date**: March 2023

**End Date**: Until return of incumbent

***:
Reporting to the Director, Long Term Care and Assisted Living, the Assisted Living Manager provides leadership and management to the SHOAL Assisted Living residents and staff. The Assisted Living Manager strives to deliver compassionate, efficient, and quality care. We are looking for an energetic, positive individual to work with a dynamic team to provide exceptional care.

**PRIMARY DUTIES AND RESPONSIBILITIES**:

- Provide day-to-day management of Assisted Living operations and delivery of resident care
- Support admission and exit planning for residents as required
- Manage expenses to meet budget, including all revenue and expenditures
- Responsible for emergency response planning and procures
- Responsible for 24-hour First aid and Emergency response
- Follow Assisted Living Registrar guidelines, policies & procedures
- Lead and participate in resident case conference, Client & Family Partnership Committee and resident councils
- Oversee the social and recreation model of care for Assisted Living residents
- Maintain an up-to-date Personal Services Plan for all residents in care
- Work in collaboration with Island Health and other partners
- Reportable incidents to be submitted on day of occurrence to Assisted Living Registrar
- Investigate resident related incidents and provide accurate and timely follow-up
- Effectively plan, assign and coordinate team resources to maintain a high standard of service
- Be actively involved in performance management of greeters, hospitality, and recreation staff, including evening and week-end staff
- Consultation with Island Health Case Manager on Home Support provision of care
- Provide strong leadership and foster family and client centered care in a collaborative positive work environment
- Mediate concerns with clients/families and others to arrive at a mutually satisfactory outcome
- Serve as staff coach and mentor to help resolve issues and maintain a respectful, collegial workplace
- Identify and appropriately address any risk management and quality issues in conjunction with the Director and other members of the management team
- Lead and participate in program planning/development as well as quality improvement initiatives
- Perform other related administrative duties, including approval of operational expenditures and requests for overtime or leave
- Ensure Covid-19 policies and procedures are followed
- Perform other related duties as required

**QUALIFICATIONS**:

- Post-secondary education in recreation therapy, physiotherapy, occupational therapy, or nursing, or a degree in a relevant health discipline with appropriate BC registration
- WHMIS Certification

**KNOWLEDGE, SKILLS AND ABILITIES**:

- Effective leadership and interpersonal communication skills that promote a positive work environment
- Ability to work independently and as part of a team
- Demonstration of flexibility and adaptability
- Ability to develop and nurture an environment that supports continuous quality improvement
- Effective critical thinking and conflict resolution skills
- Strong decision-making skills in a fast-paced environment
- Strong organizational skills including the ability to manage multiple competing priorities
- Effective verbal and written communications skills
- Experience leading change initiatives

**ADDITIONAL INFORMATION**:
Beacon Community Services serves vulnerable populations including seniors, people with disabilities and children. Protecting these people and our teams on whom they rely on is critical to us. Accordingly:

- All successful applicants must consent to a Solicitor General’s Criminal Record Check.
- All successful applicants will provide a clear TB skin test or chest x-ray and a physician’s waiver stating they can carry out the duties of the position.

**WE LIVE SAFETY**

The safety of our clients, staff and volunteers is a priority of Beacon Community Services. We promote healthy and safe working conditions in all of our operations. We are committed to continuously improving safety and it is essential to this position. We further support safety through the active participation and co-operation of management, supervisors, workers and joint occupational health and safety committees.

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