Dental Receptionist/administrator

2 weeks ago


Markham, Canada 14th Avenue Dentistry Full time

DENTAL EXPERIENCE PREFERRED

Job Overview:
We are seeking a skilled and friendly Dental Receptionist to join our team. As a Dental Receptionist, you will be responsible for providing excellent customer service and administrative support in a dental office setting. If you have strong organizational skills, attention to detail, and enjoy working in a fast-paced environment, we would love to hear from you.

**Responsibilities**:

- Greet patients and visitors in a warm and professional manner
- Answer phone calls and schedule appointments
- Verify insurance coverage and process patient paperwork
- Maintain electronic records and ensure accuracy of patient information
- Assist with billing and payment processing
- Coordinate referrals to specialists as needed
- Manage office supplies and inventory
- Follow up with patients regarding treatment plans and appointments
- Provide exceptional customer service to ensure patient satisfaction

Qualifications:

- Previous experience working in an office or medical office setting is preferred
- Proficiency in using Dentrix preferred
- Knowledge of dental terminology is a plus
- Strong administrative skills, including data entry and file management
- Excellent communication skills, both verbal and written
- Ability to multitask and prioritize tasks effectively
- Familiarity with phone systems and ability to handle high call volumes
- Professional demeanor and ability to maintain patient confidentiality

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned by their supervisor.

**Salary**: From $22.00 per hour

Expected hours: 35 - 44 per week

**Benefits**:

- Dental care
- On-site parking
- Profit sharing

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (preferred)

Work Location: In person

Expected start date: 2024-04-08


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