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Team Lead of Residential Programs

1 month ago

Richmond Hill, Canada 360°kids Full time

360°kids has been a leader in the delivery of innovative support services for over 30 years as we work to improve the lives of homeless and at-risk youth and families in York Region. We are a vitally important community agency serving all of York Region. At 360°kids, we provide a unique continuum of care approach with a range of programs and services that are essential to the health and well-being of youth and that are proven strategies for helping to keep youth off the streets by providing safe housing options.

120 - Residential CAS - Team Lead of Residential Programs

**POSITION**: Team Lead, Residential Youth Homes

**LOCATION**: Markham, ON

**REPORTS TO**: Manager of Residential Programs

**Program Management**:

- Responsible for the day-to-day organization and operation of the Residential Youth Homes.
- Work in consultation with Manager of Residential Programs to select and facilitate activities aimed at achieving the desired outcomes as outlined in the operations plan.
- Works with the Manager of Residential Programs to ensure that the program is in line with the stated mission and vision of the organization.
- Ensures that the Residential Youth Home programs and activities comply with applicable standards and laws.
- Participates on the weekly intake committee panel to determine eligibility and admittance to program.
- In the event of a crisis or critical incident, exercises judgement and initiative in managing contact with management.
- In conjunction with the Manager of Residential Programs, will share the responsibility for writing incident reports for serious and major incidents and submitting them to the Ministry within the required time limit.
- Scheduling for both programs

**Team Leadership**:

- Provides direction to staff in terms of operations & programs, in accordance with the approved Strategic Plan of 360°kids.
- Supervision of PT/ relief staff with possible supervision of FT staff.
- Ensures that appropriate policies, procedures, and methods are being utilized.
- Communicates the mission, values of 360°kids to employees, and other stakeholders.
- Along with the Manager of Residential Programs, provides leadership for the program through team building and motivation of employees, manages for high performance and oversees plans for the training, development, and retention of staff to ensure ongoing competent, experienced, and effective management of the programs.
- In consultation with the Manager of Residential Programs hires and terminates staff for all program positions. Recruits and supervises volunteers and students.
- Participates in regular supervision meetings and performance appraisal meetings on a semiannual basis. Facilitates regular staff meetings to ensure effective communication and training is provided consistently.
- Work with 360˚staff to ensure program(s) success while positively contributing to organizational needs.
- Develop and facilitate/encourage an organizational culture conducive to the achievement of 360°kids’ goals and objectives.

**Community and Outreach Activities**:

- Represents 360°kids to the social service network, regulators, and to the general public.
- Promotes the public relations activities of the Programs and is aware of the public relations activities of the organization.
- Liaison with participants, community partners, agencies, donors, coworkers, and volunteers. Develops positive relations with the communities being served by the program and with the general public.

**Financial Management**:

- In conjunction with the Manager of Residential Programs, assists in the sound financial management and appropriate controls of the program’s budget and provides leadership to the team and direction with regard to financial management of the program’s budget.
- With the assistance of the Manager of Residential Programs monitors the program’s finances and the development and implementation of actions plans, supports fund-raising, as needed, to improve financial performance.

**Reporting and Other Activities**:

- Provides reports and related information as required to the Manager of Residential Programs, other designated organizations, and appropriate regulatory agencies and ensures staff completes mandatory recording and reporting.
- Provides on-call support on a bi-weekly rotational basis with the Assistant Team Lead, Residential Youth Homes.
- Attends training workshops and relevant conferences that pertain to the role.
- Other duties as required

**QUALIFICATIONS OR SKILLS REQUIRED**:

- Post-Secondary degree/diploma Child/youth related field (e.g. Child and Youth, Social Service Worker, Social Worker, Psychology, Sociology) or the equivalent combination of education and experience working with youth.
- Minimum of three years’ experience working with “at-risk” or street involved youth, plus at least one year supervisory or management experience.
- Current First Aid/CPR certification an asset.
- Current vulnerable sector screeni

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