North American Travel Consultant
2 days ago
**POSITION: North American Travel Consultant**
**LOCATION**:Orleans Travel Store** **- 2026 Tenth Line Road, Orleans, ON**
Our retail travel business is growing We need North American travel consultants to assist our Members with their Membership and Travel needs. Our retail travel stores are where Members go for their member benefits (maps, IDP and passport photos etc.) and where they can plan and purchase all types of trips and tours, merchandise, luggage etc. The schedule is 37.5 hours per week, including some Saturdays and Sundays.
If you love working with the public and can close sales, this is an excellent opportunity
**Essential Duties and Responsibilities**:
- Promote and sell CAA memberships, promoting upgrades and additional associates.
- Provide members with Auto Travel materials, passport photos, International Drivers Permits, etc.
- Promote and sell North American travel-related products such as air, theme park vacations, hotel, and car reservations, travel insurance, etc.
- Answer member/client inquiries and collect leads for Senior Travel Consultants.
- Various administrative duties including restocking brochures and merchandise, conducting inventory, etc.
- Other related duties as required.
**Qualifications and Skills**:The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- TICO certification is required or must be attained within the probation period.
- Completion of Travel Agency Certification course from established and recognized institution
- Customer service experience an asset
- Must possess the comfort level and drive to succeed in a part-commission sales environment
- Self-motivated ability to build and retain a loyal clientele
- Must actively pursue the CTC designation (supported by the Club)
- Complete knowledge of Apollo and Travelport + GDS
- Fluency in both official languages is required
- **Proof of COVID-19 Vaccination is required for all CAANEO employees**
**Compensation**:
- Base Salary: $34,500
- Generous Incentive Structure
- Health & Dental Plan
- Pension Plan
- CAA Membership
Employment is contingent on a successful Criminal Background Check and references.
Job applicants who have disabilities shall be provided with reasonable accommodation throughout the recruiting process.
Work remotely
- No
**Job Types**: Full-time, Permanent
**Salary**: $34,500.00-$39,500.00 per year
Additional pay:
- Commission pay
**Benefits**:
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Weekend availability
COVID-19 considerations:
Proof of COVID-19 Vaccination required for all CAANEO employees
All COVID-19 Safety Measures are strictly enforced and monitored
**Experience**:
- Travel Sales: 1 year (preferred)
- Retail Sales: 1 year (preferred)
**Language**:
- English and French (preferred)
Licence/Certification:
- TICO (preferred)
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