Floral Clerk

**passion & commitment to customer service is a key driver for our Company**

**Duties and Responsibilities**:

- Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.
- To provide excellent customer relations through selling, educating and consulting in order to strengthen customer loyalty;
- To design innovative and exciting fresh, silk and dried flower arrangements;
- To assist with the merchandising within the department;
- To assist with ordering of floral products;
- To ensure that the safety, sanitation and general maintenance of the department meet with Company standards;
- To direct part-time employees when left in charge of the department;
- To respond to customer inquiries and requests, maintaining courteous customer relations at all times;
- To assist with operation of the Garden Centre;
- To perform other duties as assigned.
- Exceptional customer service skills
- Minimum of 3 years’ floral design experience in a retail environment;
- Demonstrated creativity and innovation;
- Demonstrated selling skills;
- Garden Centre experience would be an asset;
- Flexibility to work a variety of hours including days, evenings and weekends;
- Excellent communication and interpersonal skills;
- Self starter;
- Ability to work in a fast-paced environment, under pressure.

**How You’ll Succeed**:
We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

**NOTE**: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.