Associate Engagement

**Reports To**

The Associate Engagement & Performance Specialist will report to the Supervisor of Talent Acquisition & Engagement.

**Job Overview**

**The Associate Engagement & Performance Specialist is responsible for leading and managing the associate engagement and talent strategy. They support the management in obtaining senior leadership buy-in for the engagement strategy and associated initiatives. **Through strategic initiatives, the engagement specialist will build and maintain relationships with key stakeholders (internal and external). The role is best suited for an individual that is a team player along with a positive attitude and is quick to learn.

**Responsibilities and Duties**
- Ensures that associate experience/engagement programs are effectively researched, planned and delivered, including campaign planning, engagement and appreciation programs, and social/CARES events, survey design and execution, data collection, report and presentation preparation, and communications.
- Act as a key member of the HR SPS Cares and Social Committee.
- Administer programs and activities to enhance and in support of the Awards & Recognition Program, Service Award program, Retirement gift program, including administration of online platforms.
- Establish and maintain relationships with local communities and nonprofits as well as external volunteer partners.
- Create engaging social media content in partnership with external vendor (where applicable)
- Develop and implement digital engagement strategies across various platforms.
- Review visuals including pictures, videos, infographics etc. and ensure all Associates have signed a consent photo when needed.
- Perform engagement discussions, develop documents, metric analysis and aligning results with associate engagement drivers.
- Manages the associate engagement survey process, sets up the survey, assesses trends, gaps, and outcomes, and works with operations to create recommendations/action plans.
- Assists with the development and preparation of materials for HR educational sessions, workshops, and communications.
- Assists to facilitate the associate performance/probationary review process, recognition, and stay interviews at regular intervals, track and file completed forms, follow up on outstanding items, and escalate any concerns if needed.
- Partner in performance management discussions, coaching and talent development plans for review.
- Support compensation programs including merit, bonus, rewards & recognition, and promotions to support talent development through various programs.
- Support continuous development strategy for leaders and top talent and assist the management team with building a high-performance team through talent evaluations, workforce and succession planning, risk assessment and development plans.
- Handle the scheduling of external training providers and training venues for HR led training initiatives for development plans.
- Collaborate cross functionally to ensure that initiatives are properly represented and communicated across all levels/channels.
- Assist in the monitoring and reporting on department KPIs and other performance indicators.
- Follow, participate, and make recommendations regarding safety, environmental performance, quality, productivity, and customer feedback.
- Other projects and duties as assigned.

**Qualifications**
- 1-3 years’ experience in human resources or related experience.
- Grade 12 diploma required.
- Certification in HR an asset.
- Well-developed interpersonal skills and demonstrated ability to interact efficiently and courteously.
- Must maintain confidentiality and integrity of all sensitive data.
- Strong analytical and organizational skills / Ability to work independently and within a team.
- Proven ability to manage projects with multiple competing priorities.
- Strong verbal and visual presentation skills.
- Must have the ability to be flexible to workdays, evening, to meet with associates on occasion.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off
- RRSP match
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

**Education**:

- Bachelor's Degree (preferred)

Work Location: In person