Business Integration Manager

3 weeks ago


Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Reporting to the Director, Business Integration, the Business Integration Manager supports the implementation and change management of business processes within Canadian Document Services (CDS). This includes launching new CDS and/or supplier products and services and transitioning work from other businesses.

**Main Accountabilities**:

- Manage a team of Change Integration Specialists; responsible for hiring, managing demand and capacity and managing their performance.
- Develop strategic plans for areas of responsibility and participates in departmental, intra divisional and companywide projects as well as road mapping for CDS Services.
- Review Business Partner product/service needs, provide solution options to meet the need, monitor the initiative through the integration lifecycle and ensure implementation is completed on time, within budget, and meets client expectations.
- Develop processes and tools used throughout the integration lifecycle.
- Identifies and drives continuous improvements.

**Competencies**:

- Strong communication skills
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate large data sets and to interpret data and provide insights and recommendations
- Strong organizational skills
- Cross company knowledge
- Excellent presentation and training skills
- Cross cultural competence (understanding of stakeholders and their objectives)
- Proven consulting and relationship management skills - must have the ability to influence, facilitate and negotiate
- Effectively applies methodology, analytics and tools to understand, analyze and create solutions to business problems
- Highly motivated with proven organizational, planning, and the ability to effectively organize and prioritize work
- Ability to collaborate across multiple teams and stakeholders including senior leaders

**Assets**:

- Previous supplier management experience
- Previous people leader experience
- Previous project experience

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

**Salary Range**:
74,100/74 100 - 120,800/120 800

**Job Category**:
Office Administration

**Posting End Date**:
30/03/2023



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