Sales Co-ordinator
3 months ago
Our Bentley / Aston Martin Dealership, part of the Grand Touring Automobiles group, is seeking a Receptionist/Sales Co-ordinator. Under the supervision of the Sales Managers, the Receptionist is responsible for assisting with sales administration. Duties include but not limited to;
- **Be available to work every Saturday**:
- Meets with guests and provides outstanding customer service to all guests of the dealership.
- Assists guests in a branded, friendly, proactive and efficient manner with appropriate follow-up as necessary.
- Knows all essential aspects of our dealership operations.
- When answering the phone, provides the recipient their name and the official name of the business
- Ensures that all calls are answered in a timely manner, specifically within 3 rings and calls are transferred within 20 seconds or offers a designated alternative
- Ensures customers are kept informed of call transfer options
- Ensures that if calls cannot be connected to the requested department that they are returned as promised once the appropriate staff is available
- Mains the call log capturing customer details and the nature of the enquiry
- Maintains a positive and professional relationship with all vendors and merchants.
- Maintains cleanliness of refreshment stations and waiting areas
- Maintains inventory and stock of supplies for refreshment areas
- Acts as the site liaison for the services and sales center.
- Works collaboratively with any dealership associates and resources.
- Fulfill the duties of welcoming all guests on behalf of Grand Touring Automobiles upon their arrival to the dealership
Skills/Experience/Education:
- Polite and professional demeanor
- Previous dealership experience is an asset
- Computer literacy - One Eighty fluency
- Being Customer Service focused, always providing BEST IN CLASS service to our clients
- Ability meet deadlines in a timely manner
- Ability to work independently
- Excellent oral and written communication skills
- Organizational ability and attention to detail
While we thank all those that apply, only those selected for an interview will be contacted.
Additional pay:
- Bonus pay
- Overtime pay
**Benefits**:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- Weekends as needed
**Experience**:
- automotive dealership: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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