Vancouver General Manager

6 months ago

Port Coquitlam, Canada Northstar Access Full time

Salary:
Northstar Access has been a trusted provider of scaffolding, shoring, swing stages, and other access solutions in Canada for over 50 years. Northstar's customers depend on them for high-quality products, exceptional installation services, industry-leading experience, and a dedicated focus on safety. Since 2012, Northstar has expanded from its original location in Southern Ontario, and now operates from 5 branches across Ontario, Manitoba, and British Columbia, employing more than 250 experienced professionals.

The Branch Manager - Vancouver will be responsible for building a strong, cohesive team and culture, as well as achieving specific safety, operational, and financial goals. Northstar's British Columbia branch employs 50+ employees.

**Branch Manager Position Responsibilities**:

- Manage the complete local value chain of activities (sales, field activities/execution, warehousing, equipment sourcing/supply, vehicle/fleet management) with support from corporate shared services (Finance, HR, Safety)
- Coach, train, mentor, and develop a cohesive, motivated, and diverse team
- Foster a strong local culture to support the company's mission of being the “Employer of Choice” in our industry
- Ensure that all branch employees work in a safe environment and that every necessary precaution is taken to uphold that aim. All personnel must understand safe working practices and know the necessary procedures to take if safety incidents occur
- Create and achieve local budget (P&L and annual Capex spending targets); Leading and driving profitability, growth, and direction in sales activities in line with company vision and values
- Monitor and report on local business performance against plan; identify challenges and opportunities affecting sales performance and recommend action plans
- Manage and coach sales/estimating team, as well as owning key/large customer relationships
- Oversee daily scaffolding field operations by managing crew superintendent and ensuring proper execution of all field work of 30-40 scaffolders/riggers
- Oversee and coach fulfillment & delivery led by Yard Operations Manager (~15 employees)
- Senior Leadership Responsibilities: As member of the National Senior Leadership Team (which includes Corporate functional leads and local Branch Managers), help drive company strategy and long-term direction
- Identify and realize regional growth and product expansion opportunities
- Ensure that all branch personnel understand the overall company objectives as well as their individual departmental objectives and that they work together to achieve the company's mission. Be available to help resolve conflicting objectives. Reinforce continuously respectful communication between all departments. Other duties as assigned**Qualifications**:

- High school diploma
- 5+ years of leadership experience in a high-growth distribution/ construction/ industrial company with a strong operations orientation.
- 5+ years of experience managing a cross-functional team of at least 12+ employees
- 3+ years of successful P&L management experience, including budgeting and financial management
- Track record for developing and mentoring a diverse team
- Track record for achieving profitable growth in previous roles

**Other Highly Valued Qualifications**:

- 5+ years of experience with scaffolding or other access solutions (e.g., swing stage, etc) an asset
- 5-10 years of experience in the construction and manufacturing industry an asset
- Any prior sales, estimating, or customer facing experience an asset
- College or university degree in project management, business administration, or other relevant degree an asset

**Required Competencies**:

- The Branch Manager will be comfortable in a “services driven business”. Understands the nuances of customer/ market needs and how to meet these in a profitable manner. Ability to lead and manage all moving parts in a complex organization through multi-tasking to maintain controls of operations.
- Mathematical, mechanical, and logical reasoning abilities
- Safety conscious approach and management style
- Ability to provide clear instructions and directions to individuals with diverse backgrounds
- Collaborate management style (vs authoritarian) that promotes team buy-in, ideas, and engagement
- Demonstrated ability to solve problems and translate customer needs into business and service requirements.
- Excellent communication skills - possesses ability to persuade, influence and build consensus amongst all stakeholders.
- Ability to take initiative and work with mínimal supervision under tight time constraints
- High attention to detail and proven ability to manage multiple, competing priorities simultaneously

**You'll love working at Northstar Access because**:
**The People**. You will be surrounded by some of the most talented, smart, supportive, and passionate teams - people you can be proud to work with.

**The Business.** Northstar Access Inc is an industry lea

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