Supervisor, Service Coordination

2 weeks ago


Fort McMurray, Canada BGE Indoor Air Quality Solutions Ltd. Full time

BGE Indoor Air Quality Solutions started from humble beginnings over 50 years ago has today provided filtration services to some of Canada’s best-run buildings. Our years of success in delivering clean air to clients is a result of the passion and drive that we have for our work and carry with us every day. The nature of delivering clean air leaves little room for compromise and BGE is looking for more people that want to safely deliver clean, healthy indoor air environments because clean air matters
We are searching for the next star to lead our coordinators in our service team as the Supervisor, Service Coordination. This role can be located in Edmonton, Calgary, or Fort McMurray and is pivotal in aligning our service team’s efforts and ensuring proper efficiencies and quality that all BGE customers have come to expect.
The day-to-day activities of our Supervisor, Service Coordination will include:

- Service Solution Delivery - leading the team of service coordinators and developing the service schedules, coordinating service work and billing of service work for the field technicians. Ensuring all service billings are submitted accurately and on time while working with internal departments within BGE while continually working to create efficiencies.
- Client Experience - Building and maintaining relationships with customers and stakeholders and being a point of contact for customer complaints or escalations.
- Team Coaching and Support - Lead a team of Service Coordinators while coaching the team in ensuring quality and efficiencies in billing, analysis and inventory. The Manager will participate in building and leading the team in their overall day-to-day people metrics and performance.
- 2-4+ years of Service Coordination experience in a similar industrial industry
- 1-2 years experience of leading a team from a remote location.
- Experience with Microsoft Dynamics AX or a similar ERP system is an asset

During the interview process, we will be looking for behaviors that demonstrate:

- Exceptional communication skills: your ability to communicate across all levels of an organization.
- Ability to think critically about business, product, and technical challenges.
- Your commitment to curiosity and dedication to continual improvement of yourself and the team.
- Building positive, collaborative relationships and work collaboratively with inside and outside stakeholders are always a top priority.

**What BGE offers**:

- A business with 7 locations in Western Canada and a manufacturing plant located right in Edmonton
- A competitive total compensation package including RSP, Benefits and Health Spending Account
- Time off that supports work / life integration

To Apply


  • Craft Supervisor

    4 weeks ago


    Fort McMurray, Canada CAM Industrial Solutions LLC Full time

    Position Summary The Craft Supervisor reports to the Area Superintendent and is responsible for coordinating and supervising supervision/craft employee activities. May involve supervising one or more trade groups (electricians, boilermakers, carpenters, etc.) working in particular construction discipline (civil, structural, piping). Core Responsibilities -...

  • Service Coordinator

    1 week ago


    Fort McMurray, Canada Spartan Controls Ltd. Full time

    Spartan Controls is an employee-owned company and leading provider of industrial automation, valves, measurement and control solutions for process industries in Western Canada. We are dedicated to providing exceptional sales, support and service experiences for our diverse customer base in industries such as mining, power, oil & gas, municipal, pulp & paper,...


  • Fort McMurray, Canada Regional Municipality of Wood Buffalo Full time

    Requisition ID: 2766Affiliation: ExemptPosition Type: Permanent Full TimeNumber of Openings: 1Bi-weekly Working Hours: 70 hours bi-weeklyShift/Work Schedule: Monday to Friday (subject to change)Division/ Branch: Environmental Services, Underground ServicesJob Location: Fort McMurray Salary: Competitive SalaryCOLA: Bi-Weekly - $480 Posted (dd/mm/yyyy):...

  • Field Coordinator

    4 days ago


    Fort McMurray, Canada CAM Industrial Solutions Full time

    **Field Coordinator** **-** **FOR00RZ** **Company***: CAM Industrial Solutions **Primary Location***: CAN-AB-Fort McMurray **Job***: Maintenance Operations **Schedule***: Full-time **Employment Type***: Employee **Job Posting***: Jul 10, 2023 **Unposting Date***: Jul 16, 2023 **Reporting Manager Title***: Turnaround Manager : **Core...

  • Service Coordinator

    1 week ago


    Fort McMurray, Canada Spartan Controls Full time

    We are currently recruiting for a Permanent Full-Time **Service Coordinator** to join our Valve & Actuation team based in Fort McMurray. This position will be focused on our services business and involve coordinating valve repairs and mobile service for day-to-day and shutdown activities. **About Us** Spartan Controls is a leading provider of Automation,...


  • Fort McMurray, Canada Radium Technologies Inc. Full time

    Radium Technologies Inc. is an industry leader providing construction & maintenance services to the heavy industrial, mining, utilities, renewables, agriculture, oil & gas industries across Western Canada since 2007. Our reputation as an industry leader is rooted in an all-encompassing corporate vision to supply only premium services to our clientele while...

  • Service Clerk

    1 week ago


    Fort McMurray, Canada Weldco Heavy Industries Full time

    Weldco Heavy Industries (WHI) is a large steel fabrication and repair facility located in the Fort McKay Caribou Energy Park. Strategically positioned in the heart of Alberta’s Oil Sands, WHI is able to effectively meet the requirements for large steel repair, assembly and refurbishment in the industry. **Our Culture** WHI prides itself on maintaining a...

  • Material Coordinator

    3 weeks ago


    Fort McMurray, Canada Doka Full time

    Job Description Responsible for managing and coordinating the onsite laydown yard/s assigned for temporary access materials (primarily scaffolding), pre-planning work for labor crews (material handlers and operators), and overseeing safety procedures, quality of workmanship, production costs, and the morale and attitude of work crews. The incumbent...

  • Hse Coordinator

    4 weeks ago


    Fort McMurray, Canada Graham Full time

    Graham is an employee-owned construction solutions partner that services the buildings, industrial, infrastructure, water and project finance sectors. We deliver lasting value for our clients through meticulous planning and scheduling, while upholding rigorous safety and quality standards. With offices throughout North America, our passionate and...

  • Field Supervisor

    7 days ago


    Fort McMurray, Canada Clean Harbors Full time

    Clean Harbors Fort McMurray, AB is looking for a Field Supervisor to join their safety conscious team at Suncor Firebag! You will be responsible for supervising and directing the activities of all assigned personnel in the field. You will ensure materials and equipment are organized to meet the job requirements, including being responsible for customer...

  • Mechanical Technician

    3 weeks ago


    Fort McMurray, Alberta, Canada Johnson Service Group Full time

    Mechanical TechnicianJSG is currently seeking a Senior Mechanical Technician for a long-term contract basis, operating on a 7/7 rotation, 12/hr days, located in Fort McMurray, AB.Duties & ResponsibilitiesMaintaining, troubleshooting, repairing, installing and commissioning mechanical equipment while following safe operating practices at all times is the...


  • Fort McMurray, Canada Levitt Safety Full time

    Levitt-Safety has an exciting opportunity for a Fire Alarm and Sprinkler Supervisor to join our team in Fort McMurray, Alberta. Job Summary In this working role, you will oversee the Fire Alarm and Sprinkler division, with a focus on major service accounts. Reporting to and in conjunction with the service manager, you will implement best management...


  • Fort McMurray, Canada Two Crossings Maintenance Services Full time

    Are you a talented individual looking to join a team that is inclusive, respectful, fun and professional? Do you have a passion for learning and career development? Our civil construction services team provides new infrastructure and maintenance support to the Fort McMurray region. We support lifelong learning, skills development and being an active...


  • Fort McMurray, Canada Regional Municipality of Wood Buffalo Full time

    Requisition ID: 2765Affiliation: ExemptPosition Type: Permanent Full TimeNumber of Openings: 1Bi-weekly Working Hours: 70 hours bi-weeklyShift/Work Schedule: Monday to Friday(subject to change)Department/ Branch: Supply Chain, ProcurementJob Location: Fort McMurray Salary: Competitive SalaryCOLA: Bi-Weekly - $480 Posted (dd/mm/yyyy): 11/05/2024Closing...


  • Fort Vermilion, Canada Fort Vermilion School Division Full time

    Fort Vermilion School Division **Our Children, Our Students, Our Future**: Moving the Dial on Every Child The Fort Vermilion School Division prioritizes student improvement in literacy skills across all content areas. To implement strategies to strengthen and develop student skills, the division will be employing a Supervisor of Learning Services to...

  • Custodial Supervisor

    4 weeks ago


    Fort McMurray, Canada Fort McMurray First Nation Group of Companies Full time

    Fort McMurray - Suncor Department: Custodial Supervisor **Location**: Fort McMurray - Suncor Position Type: Full Time **Salary**: 23.00 Requisition: CUS123 Date: 19/04/2023 Description: Fort McMurray First Nation Group of Companies (FMFN Group) is the proud business entity of the Fort McMurray #468 First Nation. FMFN Group contributes to the overall...


  • Fort McMurray, Canada YMCA OF NORTHERN ALBERTA Full time

    The Northern Alberta YMCA is looking for a Housing First Coordinator. The Housing First Coordinator provides direct service delivery to individuals, couples and families who are chronically or episodically homeless with multiple barriers and high needs. The coordinator completes intake evaluations and documentations, secures housing, and ensures participants...


  • Fort McMurray, Canada Athabasca Tribal Council Full time

    **Athabasca Tribal Council** Athabasca Tribal Council serves five First Nations communities by providing innovative programs and services that enrich the well-being, health, and prosperity of children and families. ATC is committed to ensuring the protection of Indigenous rights, Treaty Rights, and Traditional Territories. In collaboration with our various...

  • Program Coordinator

    5 days ago


    Fort McMurray, Canada The Elizabeth Fry Society of Northern Alberta Full time

    **Program Coordinator - Northern Communities: Employment Services** **Program Function** We are currently seeking a dedicated women’s support program coordinator to provide integrated and wrap-around supports for women and gender-diverse folks in Fort McMurray and northern communities who are at risk and/or criminalized. As part of the Work4Women...


  • Fort McMurray, Canada Finning Full time

    Description : Major Job Functions: Lead, demonstrate and champion a healthy and safe work environment ensuring that all safety standards, policies, procedures and compliance requirements are communicated, implemented and followed Responsible for the day-to-day leadership of staff, including recruitment, orientation, coaching, mentoring, employee...