Housekeeping Manager

6 months ago


Niagara Falls, Canada Hilton Hotel and Suites Niagara FallsFallsview Full time

**What will it be like to work for this Hilton Worldwide Brand?**

One of the most recognized names in the industry, Hilton Hotels & Resorts offers travelers a world of authentic experiences. Hilton remains an innovative forward-thinking hospitality leader by offering best-in-class products, services and amenities to ensure that every guest feels cared for, valued and respected.

If you understand the importance of upholding a brand reputation and what it takes to provide a globally recognized hospitality experience, you may be just the person we are looking for to work as a Team Member with Hilton Hotels & Resorts.

**What will I be doing?**

The position will report to the Executive Housekeeper and will be responsible for overseeing the department, maintaining good team member relations, performance monitoring, coaching, counseling, problem solving, team member morale, personal safety programs and maintain high standards of cleanliness of guest rooms, public areas, and pool area. In addition, cost management with respect to labour cost for the afternoon shift. Further responsibilities include monitoring the laundry department, lost and found, as well as all other duties as assigned by the Executive Housekeeper.

**Work perks?**
- Competitive salary, extended health/dental/vision benefits, life insurance, paid time off, EFAP, RRSP contributions
- Wellness programs, employee recognition events, opportunities/time to volunteer in the community
- Discounted hotel stays worldwide, discounted and free food
- Flexible schedule and free on-site parking
- Amazing colleagues

**Experience**
- Minimum (2) years experience in a supervisory position
- Minimum of one year experience in a Room Attendant role

**Skills**
- Effective leadership skills
- Excellent interpersonal and communication skills and ability to effectively interact and communicate with all teams members and management within the Company
- Strong organization, problem-solving skills and excellent use of logic
- Ability to deal effectively in high pressure, dynamic situations with a large degree of autonomy.
- Ability to work both independently and within a team environment.
- Excellent time management skills
- Strong multi tasking ability
- Experience using Microsoft Word and Excel

**Requirements**:

- Must be available to work days, evenings and nights, as required

This job posting is not exclusive or exhaustive list of all job functions that a _**Housekeeping Manager**_ will be asked to perform from time to time. This list is only a sample; a _**Housekeeping Manager **_may be required to perform other duties.
- Hospitality Fallsview Holdings Inc. is an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code. Hospitality Fallsview Holdings Inc. will provide accommodations to applicants with disabilities throughout the recruitment, selection and/or assessment process. If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources staff of the nature of any accommodation(s) that you may require._

**Benefits**:

- Casual dress
- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

Application question(s):

- What are your salary expectations?

**Experience**:

- Management/Supervisory: 2 years (required)
- Housekeeping: 1 year (required)

Work Location: In person


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