Manager, Reporting

2 months ago

Mississauga, Canada FNF Canada Full time

FNF Canada is a leading service provider to financial institutions in mortgage processing, tax and appraisal services, and title insurance. We pride ourselves on our relentless focus on enhancing the value of our services to our clients through continuous improvement and innovation.

**Duties and Responsibilities**
- Oversee a team of Business Reporting Analysts
- Recommend and establish business intelligence tools/systems, methodology and processes to support overall business reporting and analytics strategy.
- Develop scalable business intelligence processes for delivery of reports.
- Investigate and resolve data and reporting issues.
- Gain a detailed understanding of information and intelligence requirements of various stakeholders, prioritize, and execute upon
- Execute on reporting and analytics requests: Gathering and documenting business requirements
- Collaborating and coordinating with IT Application Development to fulfill requests. Deliver on business needs to specification and within committed timelines.
- Develop and maintain scorecard and dashboard requirements and specifications.
- Establish standards for reporting query criteria to ensure consistency, accuracy, and alignment across various reports.
- Review quality control and accuracy and implement controls to ensure deliverables meet high quality standards.
- Develop operational process to add, remove, and update metrics, reports, and scorecards.
- Establish internal service level agreement for the delivery of reports and analysis.
- Handle requests for routine reports to internal and external clients - ensure accuracy, timeliness, and consistency.
- Respond to ad-hoc requirements for analysis and information.
- Responsible for data model development, testing and data management of complex reporting involving multiple sources and channels.
- Proactively analyze information and highlight key points, trends, and issues
- Assist with review and preparation of responses to RFP's, RFI's or RFQ's involving reporting requirements.
- Assist Implementations with defining new client or program reporting requirements and execute on same
- Work directly with business partners and other data professionals to create reporting using reporting tools.
- Manages recruitment, performance evaluation and coaching.
- Oversees staff orientation, learning and development plans in accordance with FNF Canada policy, procedure, and guidelines.
- Provides supervision to all team members and manages in a manner that motivates, guides, and directs employees in FNF Canada values, objectives, and performance expectations; maintains a work environment that expects fairness, consistency, respect, and approachability while promoting staff participation, teamwork and positive employee relations.
- Leads regular team meetings to set goals and monitor team performance and engages the team in successful accomplishment of goals.

**Qualifications**
- University Degree preferred.
- 5 years in a role with similar responsibilities in Analytics and Business Intelligence reporting
- Minimum of two (2) years’ experience in managing and leading a team
- Working knowledge of Business Intelligence tools such as Business Objects and any of the Microsoft BI Suite of tools.
- Previous experience developing dashboards using any of the above tools.
- Ability to proactively solve & manage complex data, programming and reporting problems delivering business intelligence and data analytics.
- Client focused.
- Highly professional self-starter that can work independently.
- Strong analytical skills, Technical acumen
- Expert knowledge with SQL, Python, Power BI and other relevant tools.
- Experience in data gathering and analytics.
- Attention to detail and high level of quality.
- Knowledge of mortgage and title insurance industry would be a definite asset.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Mississauga, ON L5T 2X9

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