Managed Services, Team Lead

5 months ago


Toronto, Canada Myers-Holum Full time

**Team Lead, Managed Services**
**At a glance**:
The Team Lead is designed to prepare individuals who are interested in elevating into a Delivery Management position and provides guidance, direction, escalation support, and leadership to ensure their projects and team are fully supported. In addition to the responsibilities stated below, the Team Lead monitors the quantitative and qualitative achievements of the team and reports results to their Delivery Manager. The Team Lead works within the team, within a Principal or Project Management capacity, but with the additional 'leader' responsibilities, giving them the resources needed to fast track them into a Delivery Management role.

**Your Role**:

- Ability to independently lead full-cycle NetSuite Assessments, implementation projects, Ad Hoc Support engagements, and larger initiatives by translating complex business requirements and processes into NetSuite technical designs in a remote or in-person capacity as requested by the client, including but not limited to video or onsite interaction
- Solution delivery responsibilities span all project phases, including: discovery, design, build, testing, training, and deployment
- Perform fit/gap analysis on business requirements en route to system design and execution
- Develop wireframe and schematic diagrams to support customer requirements gathering and overall business process discovery
- Lead project management activities such as project planning, creation of work breakdown structures, and change control
- Collaborate and work closely with in-house development team to implement custom solutions
- Act proactively and as a trusted client advocate during engagements
- Contribute to various internal MHI initiatives including resource mentorship as well as developing or practicing your aptitude for effective people management
- Willingness to learn and develop NetSuite product skills in all areas as required by customer engagements

**Your Background**:

- Undergraduate degree in relevant field or MBA or equivalent work experience
- 5+ years of experience on the administrative side of NetSuite, including support & escalations
- Comprehensive understanding of landscape of web technologies and standards
- Experience and knowledge of best practices surrounding ERP
- We are dedicated to fostering a workplace environment that upholds and promotes equal employment opportunity, free from discrimination on the basis of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status._



  • Toronto, Ontario, Canada TEAM DURANI INC. Full time

    **Job Summary:**We are seeking a highly skilled and experienced Operational Management Specialist to join our team at TEAM DURANI INC. as a Senior Team Lead.The successful candidate will be responsible for overseeing the day-to-day operations of our department, ensuring that all tasks are completed efficiently and effectively.Key Responsibilities:Team...


  • Toronto, Canada Frontline Managed Services Full time

    Essential duties and responsibilities include, but are not limited to: **Serve as the initial contact for reporting technical issues, and answering questions regarding upgrades, installations, and other software/hardware/network issues.** **Effectively communicate with requesters in a clear, positive, and professional manner (by frontlineMS script,...

  • IT Help Desk Analyst

    5 months ago


    Toronto, Canada Frontline Managed Services Full time

    Due to the current Covid-19 situation, this is temporarily working **from home and will require a working PC with Windows 8 or higher as well as a high-speed internet connection of at least 25 MB/s. As situations change this will become an in-office role.** **Essential duties and responsibilities include, but are not limited to**: **Serve as the initial...

  • Account Manager

    6 months ago


    Toronto, Canada FULLY MANAGED INC Full time

    **Join our team** Fully Managed by TELUS is a one-stop-shop for technology solutions that help businesses navigate and succeed in today's digital world of work. With decades of collective experience in IT, Fully Managed by TELUS provides companies with the technology support, expertise, and products and services they need to be productive and proactive -...


  • Toronto, Ontario, Canada BITTS Testing Services Inc. Full time

    Job SummaryWe are seeking an experienced customer service team lead to join our team at BITTS Testing Services Inc. This is a permanent position that requires 30-35 hours of work per week, and the ideal candidate will have strong leadership skills and experience in managing teams.About the RoleThe customer service team lead will be responsible for...


  • Toronto, Canada LOFT Community Services Full time

    **DATE**:October 7, 2024 **LOCATION**:Toronto, ON - Dunn Ave **COMPENSATION**:$53,630 - $65,589 annually prorated **CONTRACT DURATION**:until September 30, 2025 LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges,...


  • Toronto, Ontario, Ontario, Canada Lead Full Stack Developer Full time

    Lead Full Stack DeveloperCLIENT: Top 5 Bank Duration: 6 months from start date; Extension is highly possible/ Potential perm conversion availableWork Location: Hybrid 1-2 days a week downtown Toronto,Hours: 37.5Role definition:A Full Stack Development Lead is responsible for overseeing the development of both the front-end and back-end components of web &...


  • Toronto, Canada LOFT Community Services Full time

    **DATE**:November 1, 2024 **LOCATION**:Orillia, ON - Tudhope Manor **COMPENSATION**:$53,630 - $65,589 annually prorated LOFT Community Services is a unique and dynamic charitable organization that supports people living with complicated issues such as mental and physical health challenges, substance use challenges, poverty and homelessness. Serving...

  • Pth Program Team Lead

    6 months ago


    Toronto, Canada Madison Community Services Full time

    **About us** Madison Community Services is a non-profit agency, which promotes the independence, health, recovery and community integration of persons with mental health challenges through the provision of mental health case management, supportive housing and a broad range of other programs and services. **PTH PROGRAM**: One of Madison’s supportive...

  • Sales Team Lead

    2 weeks ago


    Toronto, Ontario, Canada Danbel Global Services Inc Full time

    OverviewWe are seeking a highly skilled Sales Team Lead to join our team at Danbel Global Services Inc. This role requires a strong leader who can effectively manage and supervise sales staff, ensuring the success of our sales operations.


  • Toronto, Ontario, Canada Living Shepherd Security Services Inc. Full time

    Job Description:We are seeking a highly skilled and experienced Protection Services Team Lead to join our team at Living Shepherd Security Services Inc. As a key member of our organization, you will play a vital role in ensuring the safety and security of our clients and staff.About the Role:The Protection Services Team Lead will be responsible for...


  • Toronto, Ontario, Canada LI YANG INSURANCE AND FINANCIAL SERVICES INC. Full time

    About This RoleWe are seeking a skilled Customer Service Team Lead to join our team at LI YANG INSURANCE AND FINANCIAL SERVICES INC. in a leadership role.This is a permanent position with an estimated salary of $60,000 per year based on industry standards and location considerations.Job DescriptionThe successful candidate will oversee the day-to-day...


  • Toronto, Ontario, Canada BITTS Testing Services Inc. Full time

    Job Summary: We are seeking a skilled Customer Service Supervisor to lead our customer service team. The successful candidate will be responsible for coordinating activities with other work units or departments, establishing work schedules and procedures, and preparing and submitting reports.Key Responsibilities:Authorize routine deposits and...


  • Toronto, Ontario, Canada WNBA Toronto Team Full time

    Job OverviewThe WNBA Toronto Team is seeking an experienced and strategic General Counsel to join its leadership team. As a key member of the organization, you will play a vital role in driving success and making a significant impact on the growth of women's sports in Canada.Key ResponsibilitiesLead and manage the Team's Legal Department, providing expert...


  • Toronto, Ontario, Canada Tinuno Foods Ltd. Full time

    Job DescriptionTinuno Foods Ltd. is seeking a skilled Lead Food Service Team Manager to oversee the daily operations of our restaurant. The ideal candidate will have a strong background in food service management, excellent communication skills, and the ability to lead a team of food service counter attendants and food preparers.ResponsibilitiesEstablish and...

  • Logistics Team Lead

    3 weeks ago


    Toronto, Ontario, Canada KC HR Services Inc. Full time

    At KC HR Services Inc., we are seeking a skilled and experienced Logistics Team Lead to oversee the operations of our delivery team. This is a permanent, full-time position that offers excellent opportunities for career growth and development.About the RoleThe successful candidate will be responsible for supervising a team of 5-10 people, ensuring that all...

  • Service Team Lead

    2 weeks ago


    Toronto, Canada Aggreko, LLC Full time

    Aggreko, we provide energy solutions so communities can thrive, and businesses can grow. We bring power, heat, and cooling to customers and communities wherever they need it. We are immediately hiring a Service Team Lead in our Service Center in Brampton, ON -a role that will help us to power progress for our customers. Why Aggreko? Here are some of the...


  • Toronto, Canada Institutional Shareholder Services Full time

    Let’s be #BrilliantTogether - ESG Methodology is a horizontal function across all ESG research and solution verticals, ensuring high quality and consistency of methodologies, innovative solutions and gold standard in research and resulting signals. The Methodology Lead - SDG Impact & Thematic Solutions will lead a dedicated sub-team within ESG Methodology...

  • Restaurant Team Lead

    2 weeks ago


    Toronto, Ontario, Canada Jollytops Restaurant Full time

    Job TitleRestaurant Team Lead - Food Service ManagementJob SummaryWe are seeking an experienced Restaurant Team Lead to join our team at Jollytops Restaurant. The ideal candidate will have a strong background in food service management and be able to lead a team of staff.About the RoleThe Restaurant Team Lead will be responsible for establishing methods to...


  • Toronto, Canada LEAD Construction Full time

    We are a fast paced commercial/industrial Electrical Contracting Company seeking key personnel to fill a sub contract position. We are not looking for someone to lead and take on an entire project, but must be able to be instructed on day to day projects and able to carry out the job until completion. You are responsible to have hand tools,drill and saw. We...