Food & Beverage Server

2 months ago

Hamilton, Canada The Hamilton Club Full time

The Hamilton Club’s fine bones date from 1873, always at the same location at the very heart of the City. Newly reimagined lounges, dining rooms, and sports bar satisfy the interests and demands of our diverse and discerning membership. Our roof top patio, The Terrace is the best al fresco dining experience in the city. Our staff is what truly makes The Hamilton Club a premier private club. All of our staff are dedicated to providing exemplary service for our member and their guest.

***

Are you passionate about hospitality and eager to build a career in the industry? As a member of the food and beverage team at The Hamilton Club, you are a positive, enthusiastic, and team-oriented individual who strives to surpass member expectations and pays keen attention to detail. Join us and elevate your career in hospitality.

**Key Responsibilities**:

- Cultivate an in-depth knowledge of our seasonally evolving menu, including daily lunch and dinner features, and provide expert recommendations tailored to individual preferences.
- Develop extensive knowledge of wine list and proper wine service techniques.
- Demonstrate proficiency in serving a variety of alcoholic beverages, including craft cocktails, beers, and fine wines.
- Efficiently utilize the Jonas POS system for accurate order input and presentation.
- Anticipate and address member needs proactively, ensuring a seamless and personalized dining experience from arrival to departure, and continuously ensure every member and guest leaves happy with their experience.
- Maintain table settings as per the standards and adhere to the highest standards of etiquette and service.
- Collaborate effectively with fellow team members, fostering a spirit of camaraderie and shared excellence.
- Build and maintain relationships with members, providing personalized service and anticipating their preferences.
- Complete pre-shift and closing duties, ensuring adequate stock levels and readiness.
- Participate in daily briefings, training sessions, and staff meetings.
- Uphold the highest standards and always conduct yourself professionally.
- Treat fellow staff members with respect and courtesy, maintaining a positive work environment.
- Work a flexible schedule, including opening, closing, weekends, and holidays.

**Relevant Skills & Qualifications**:

- Experience in fine dining preferred; banquet/catering experience is a plus.
- Ability to work professionally in a team and independently.
- Excellent communication skills.
- Outstanding customer service skills.
- Strong time management abilities.
- Smart Serve Certified.
- Familiarity with the Club’s POS System (JONAS) is an asset.

**Job Types**: Full-time, Part-time

Work Location: In person

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