Coordinator, Ips Operations

3 weeks ago


Surrey, Canada Fraser Health Full time

Why Fraser Health?:
Fraser Health continues to be recognized as one of BC's Top Employers, are you someone who is passionate about making a difference in the lives of others?

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional territories of the Coast Salish and Nlaka’pamux Nations. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

**Position Highlights**

As a Coordinator, you will be responsible for the day to day management of protection and security operations within an assigned Integrated Protection Services (IPS) portfolio. You will be supervising, mentoring and educating IPS Relational Security Officers and ensuring security and protection services meet the Organizations’ specifications and standards.

We currently have six new Full Time opportunities for the position of Coordinator to join our Integrated Protection Services Operations team based out of Central City Tower located in Surrey, BC. Coordinators will be required to work blocks of evening shifts as part of a scheduled rotation.

**As Coordinator, your work may include the following**:

- Responsible for the day to day management of protection and security operations within assigned portfolio.
- Perform supervisory duties such as providing work directions, scheduling, and leave approvals, calling in relief staff, completing performance evaluations, maintaining departmental policies and procedures and participating in the orientation, training and education of assigned Relational Security Officer staff.
- Manage and reconcile operational expenses for incidental needs.
- Assist Manager to ensure all spending is properly coded and aligns with budget expectations.
- Serve as a primary point of contact and consultant to assigned portfolio leaders, administrators, directors and managers regarding security and protection activities.
- Maintain detailed documentation and records relating to activities, investigations, incidents, losses and resolutions.
- Provide after hours on call support for the Organizations as required.
- May be required to work on a scheduled after hours shift rotation.
- Performs other duties as required.

**To join our team, ideally, we will be looking for you to have**:

- Diploma in criminal justice/law enforcement, business administration or related discipline.
- A professional designation and specialized training in Security, Emergency Management, Occupational Health, Safety and Risk Management an asset.
- Minimum five (5) years recent related experience including one (2) years in a supervisory capacity ine455security/protection services in a large complex multi-site organization.
- Commitment to obtaining the International Association of Healthcare Security & Safety’s (IAHSS) Certified Healthcare Protection Professional designation within two years of starting the position.
- Valid Class 5 BC Driver’s Licence.

An equivalent combination of education, training, and experience may be considered.

Effective October 26th, 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

Detailed Overview:
The Coordinator, Integrated Protection Services (IPS) Operations, is responsible for the day to day management of protection and security operations within an assigned IPS portfolio for Fraser Health, Vancouver Coastal Health, Provincial Health Services Authority and Providence Health Care (collectively, the ”Organizations”). Responsible for ensuring security and protection services meet the Organizations’ specifications and standards. Monitors and evaluates contracted security providers services and staff. Provides input and expertise in the development of policies, standards and procedures for the Organizations. Coordinates relevant programs, education, training and responses to security events. Serves as a key resource to the Organizations’ staff and leadership on all protection related matters.

**Responsibilities**:

- Responsible for the day to day management of protection and security operations within assigned portfolio. Monitors and evaluates contracted security providers services and staff. Recommends changes to scope of services and coordinates contracted services activities to meet the needs of the Organizations and related regulatory requirements.
- Serves as a primary point of contact and consultant to assigned portfolio leaders, administrators, directors and managers regarding security and protection activities. Particip



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