Guest Experience Expert

2 weeks ago


Vancouver, Canada JW Marriott parq Vancouver & DOUGLAS, Autograph Collection Hotel Full time

**Live Fully at Marriott International - #1 Leader in Hospitality**

At **Marriott International**, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.

**JW Marriott Parq Vancouver** located at **39 Smithe Street**, **Vancouver**, **BC**, **V6B 0R3 **is hiring a **Guest Experience Expert - Full Time**.

**Responsibilities include**:
Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
- Job Requirements/Qualifications:

- Please see job description.
- Salary/Wage: DOE
- Job Application Process:



  • Vancouver, British Columbia, Canada Delta Hotels Vancouver Downtown Suites Full time

    Additional Information Pay: $26.27-$29.19/hour, Weekend Availability Required - Morning and Evening Shifts, Front Desk, Part-TimeJob Number Job Category Rooms & Guest Services OperationsLocation Delta Hotels Vancouver Downtown Suites, 550 West Hastings Street, Vancouver, BC, Canada VIEW ON MAPSchedule Part-TimeLocated Remotely? NRelocation? NPosition Type...

  • Guest Arrival Expert

    2 weeks ago


    Vancouver, Canada Marriott Hotels Resorts Full time

    POSITION SUMMARY First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our...


  • Vancouver, Canada Marriott International, Inc Full time

    **Additional Information** Pay range: $25.76 to $28.62/hour **Job Number** 23207846 **Job Category** Rooms & Guest Services Operations **Location** Delta Hotels Vancouver Downtown Suites, 550 West Hastings Street, Vancouver, BC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...


  • Vancouver, BC, Canada Vancouver Airport Authority Full time

    YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. Passenger Experience is an integral part of YVR, delivering service excellence, operational expertise and ensuring every guest arriving, departing or connecting through YVR has a welcoming experience. Position overview ...


  • Vancouver, Canada Vancouver Convention Centre Full time

    At the Vancouver Convention Centre, a division of BC Pavilion Corporation (PavCo), we work to create unforgettable moments, world-class experiences and stronger connections to community, industry and culture. As British Columbia’s flagship convention centre, we host more than 500 events each year and welcomes hundreds of thousands of global attendees to...


  • Vancouver, Canada Pursuit Collection Full time

    Overview The Guest Experience Supervisor will report directly to the Guest Experience Manager at FlyOver Canada Vancouver (“FOCV”) and play a critical role in the success of the overall operation. As a Guest Experience Supervisor, your goal is to lead and coach a group of Guest Experience Guides to ensure team members have engaging interactions...


  • Vancouver, Canada Vancouver Airport Authority Full time

    YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. Passenger Experience is an integral part of YVR, delivering service excellence, operational expertise and ensuring every guest arriving, departing or connecting through YVR has a welcoming experience. **Position...


  • Vancouver, Canada Rocky Mountaineer Full time

    The Guest Experience Centre (GEC) Representative will report into the Team Lead, GEC. The Guest Experience Centre is responsible for all guest inquiries and feedback during and after travel. This role is part of a team working in a high energy fast paced environment. GEC Representatives are problem solving champions, empowered to make decisions on behalf of...


  • Vancouver, Canada Marriott International Full time

    **Additional Information** Part Time **Job Number** 23149464 **Job Category** Housekeeping & Laundry **Location** Delta Hotels Vancouver Downtown Suites, 550 West Hastings Street, Vancouver, BC, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving...


  • Vancouver, Canada Five Sails Full time

    **Responsible for**: - seating and greeting guests and providing welcome and positive atmosphere - answering phone calls and taking reservations - relaying information about menu items and answering inquiries about group bookings - recording information about guests and details about reservations - having a seating plan before and during service - bringing...


  • Vancouver, Canada Five Sails Part time

    Responsible for:*seating and greeting guests and providing welcome and positive atmosphere*answering phone calls and taking reservations*relaying information about menu items and answering inquiries about group bookings*recording information about guests and details about reservations*having a seating plan before and during service*bringing menus to gusts...


  • Vancouver, Canada Great Canadian Railtour Company Ltd Full time

    The Team Lead, Guest Experience Centre (GEC) reports into the Manager, Guest Care Programs. This is a fixed term 18 month contract. This position drives guest satisfaction by providing support and assistance to both internal and external guests. Demonstrating leadership skills by delivering coaching sessions to develop and nurture the Guest Experience team...


  • Vancouver, Canada Rocky Mountainer Full time

    The Team Lead, Guest Experience Centre (GEC) reports into the Manager, Guest Care Programs. This is a fixed term 18 month contract. This position drives guest satisfaction by providing support and assistance to both internal and external guests. Demonstrating leadership skills by delivering coaching sessions to develop and nurture the Guest Experience team...

  • Front Office

    3 days ago


    Vancouver, Canada Harbour Cruises Full time

    **About Us** Operating year-round for private charters and catering, Harbour Cruises is Vancouver’s leader in boat cruise entertainment. We are proud to offer Vancouver’s only narrated tour of the inner-harbour, and the city’s most popular dinner, and luncheon cruises. In addition to retail cruise products, private corporate events, and special event...


  • Vancouver, Canada Parq Vancouver Full time

    **OUR COMPANY** Parq Vancouver is Where Vancouver Plays. Featuring a beautiful casino, high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof, Parq is where Vancouverites and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city. We are proud to...


  • Vancouver, Canada Parq Vancouver Resort & Casino Full time

    OUR COMPANY Parq Vancouver is Where Vancouver Plays. Featuring a beautiful casino, high-end salons, restaurants, entertainment, bars, patios, and hotels all under one roof, Parq is where Vancouverites and visitors alike come to have fun with friends and family in a vibrant and memorable environment unlike anything else in the city. We are proud to...


  • Vancouver, Canada SilverBirch Hotels & Resorts dba: Residence Inn by Marriott Vancouver Downtown Full time

    SilverBirch Hotels & Resorts is one of Canada’s leading hotel management companies and manages a large portfolio of full-service, focused service and extended stay hotels across Canada. The company manages independent hotels and hotels operating under major franchise brands, such as Marriott and Hilton. Duties and Responsibilities: - Complete all...


  • Vancouver, Canada Marriott International, Inc Full time

    **Additional Information** Overnight relief shifts required, Bonus Eligible **Job Number** 23105804 **Job Category** Rooms & Guest Services Operations **Location** The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** -...


  • Vancouver, Canada Marriott International, Inc Full time

    **Additional Information** Bonus Eligible, Flexible Work Possibilities **Job Number** 24049063 **Job Category** Rooms & Guest Services Operations **Location** The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB...


  • Vancouver, Canada Harbour Cruises Full time

    **About Us** Operating year-round for private charters and catering, Harbour Cruises is Vancouver’s leader in boat cruise entertainment. We are proud to offer Vancouver’s only narrated tour of the inner-harbour, and the city’s most popular dinner, and luncheon cruises. In addition to retail cruise products, private corporate events, and special event...