Network Operations Manager

5 months ago

Montréal, Canada iWeb Inc. Full time

**La version française se trouve ci-dessous**_

The Network Operations team deploys and manages the network infrastructure for Leaseweb’s cloud services in Canada and is involved in customer-centric activities like solution design, provisioning, configuration changes and incident resolution.

The team works closely with other local teams (e.g. other Operations teams, Sales, Pre-Sales), as well as with Leaseweb’s Global Network Operations team.

**What is the role about?**

As a Network Operations Manager, you lead a team of network administrators, while you contribute hands-on to the tasks of the team.

The performance of the network infrastructure is critical to the performance and user experience of Leaseweb’s cloud services, so your team is instrumental to Leaseweb’s success in Canada. The network infrastructure is based on routing, switching, optical transmission and cybersecurity technology from multiple leading vendors. The activities include budgeting and planning, design and deployment of new sites or capacity expansions, traffic engineering, capacity management and incident/problem resolution.

In addition to managing the network infrastructure, the team is involved in designing, provisioning, supporting and managing network services and equipment for customers, combining Leaseweb’s dedicated servers, cloud services and data storage services into an end-to-end hosting solution and typically involving switching, firewalling and load-balancing technology,

In your day-to-day life, you work with the Management Team to plan infrastructure projects, you work with Sales and Pre-Sales teams to design hosting solutions for customers that your team can provision and support, you work with other Operations teams (e.g. Data Center Operations and Logistics) for the physical work (e.g. installation, equipment swaps) and you work with the Global Network Operations Team to agree and deploy global network architecture, technology, systems and processes.
- Demonstrable knowledge of:

- Mandatory: routing and switching technology (CCIE level or equivalent), hand-on experience with Juniper, Cisco and Arista is a plus.
- Preferred: firewalling and load-balancing technology, hands-on experience with Cisco, Juniper, Fortigate or A10 Networks is a plus.
- Preferred: optical transmission technology, hands-on experience with ADVA or Infinera is a plus.
- Experience with managing a small team of technology professionals (recruitment, engagement, coaching, development, priority setting and planning)
- A “use common sense”, “get it done” and “make it fun” attitude.
- Focus on a structured way of organizing work and sharing information (documentation)
- A drive to improve quality and prevent incidents.
- Good command of written and spoken both English and French

**What do we offer you?**

If after the recruitment process we like each other you will join a dynamic team in a "COOL" and convivial environment with many benefits including a break room, a large choice of coffee, tea, hot chocolate, as well as fruits delivered to the office every week and lunch provided while working at the office.

We offer the best of both worlds - a flexible hybrid model between home and office Together we have created this fantastic family atmosphere to give everyone the feeling of being home away from home. We have a multicultural work environment (our colleagues in Canada alone are from over 16 countries) in a company where you can truly make a difference and be yourself

We do not miss an occasion to get together and celebrate our achievements, birthdays, and more to continuously strengthen the team spirit that defines us.

**And much more**:*Benefits from day 1**
- Participation in the company's annual bonus system
- Pension plan
- Group insurance + telemedicine + health care management account
- Monthly Internet allowance.
- Vacations according to your experience + 5 mobile days per year
- Free parking
- Fun events year-round - Monthly after-work drinks, volonteer activities, polucks, game nights, summer parties and much more
- Unfortunately, we are not able to offer visa sponsorship for this role. Therefore, you need to be eligible to work in Canada_

Ready for the next step?

If you would like to apply, please do so online. To learn more about us, follow us on LinkedIn or Instagram to get a glimpse of life at Leaseweb....
- **version française **_

L'équipe Network Operations est responsable du déploiement et de la gestion de l'infrastructure réseau pour les services cloud de Leaseweb au Canada. Elle participe à des activités centrées sur les clients telles que la conception de solutions, le provisionnement, les changements de configuration et la résolution d'incidents.

L'équipe travaille en étroite collaboration avec les autres équipes locales (par exemple, les opérations, les ventes, l'avant-vente), ainsi qu'avec l'équipe Global Network Operations de Leaseweb.

**En quoi consiste ce poste ?**
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