Bartender/floor Manager

3 weeks ago

Ottawa, Canada Heart & Crown Irish Pubs Full time

**Job Opportunity: Bartender/Floor Manager at a Vibrant Irish Pub**

Are you passionate about creating unforgettable experiences for guests in a lively atmosphere? Do you have a knack for mixing the perfect drink and managing a bustling pub floor? If so, we have an exciting opportunity for you at our pub

**About Us: The Heart & Crown** is a thriving Irish pub known for its warm hospitality, live music, and exceptional drinks. We pride ourselves on creating a welcoming environment where patrons can enjoy the best of Irish culture and cuisine. With our commitment to outstanding service, we have become a favorite destination for locals and visitors alike.

As a Bartender/Floor Manager, you will play a key role in delivering exceptional service and managing the pub floor during busy shifts. Your responsibilities will include:

- **Mixing and serving a variety of beverages**, including classic and creative cocktails, beers, and wines, ensuring quality and consistency.
- **Engaging with guests**, creating a friendly and welcoming atmosphere, and providing recommendations on drinks and menu items.
- **Managing the pub floor**, ensuring smooth operations during peak hours, coordinating with the kitchen staff, and overseeing table turnover.
- **Training and supervising bar staff**, ensuring they adhere to high service standards and follow safety and hygiene protocols.
- **Handling customer concerns and feedback** promptly and professionally to maintain customer satisfaction.
- **Assisting in inventory management**, including ordering supplies and maintaining stock levels.

**Qualifications**:

- Proven experience as a bartender and/or floor manager in a busy, high-volume pub or restaurant.
- Extensive knowledge of beverages, cocktail preparation, and presentation.
- Exceptional customer service and communication skills.
- Strong organizational and multitasking abilities.
- Ability to thrive in a fast-paced environment and remain calm under pressure.
- Leadership skills to supervise and motivate a team.

**Perks**:

- Competitive salary and tips.
- Opportunities for career growth and advancement.
- Employee discounts on food.
- Fun and energetic work environment.
- Training and development programs to enhance your skills.
- Extended health care after 1 year of full time employment.

If you are passionate about providing top-notch service, have a friendly demeanor, and thrive in a bustling atmosphere, we invite you to join our team

Pay: $17.50-$20.00 per hour

Expected hours: 35 - 50 per week

**Benefits**:

- Dental care
- Discounted or free food
- Extended health care

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Monday to Friday
- Night shift
- Weekends as needed

Supplemental pay types:

- Tips

**Experience**:

- Bartending: 3 years (required)
- Managing: 2 years (required)

Licence/Certification:

- Smart Serve (required)

Work Location: In person

Expected start date: 2024-04-29

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