Deputy Supervisor-testing Integrity

1 week ago

Burlington, Canada Serco North America Full time

Position Description:
If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada

You will be part of a professional team which supports operations at all DriveTest Centers across Ontario on behalf of the Ministry of Transportation. Bring your expertise and customer service skills to this unique opportunity with DES - Driver Examination Services.

We are looking for dedicated individuals who desire to grow within Serco Canada and further develop their leadership skills while assisting with the management of selected DriveTest Centers. This demanding yet rewarding role requires adaptability, independent thinking, initiative, and enthusiasm. The position will suit you if you have strong interpersonal skills, creative problem-solving abilities, are dedicated to achieving goals and are eager to learn and invest in personal development.

**SUMMARY/PURPOSE**:

- Provide compliance and fraud/risk mitigation oversight of testing services at DriveTest Centres, across Ontario
- Support and assist with confidential investigations into allegations of internal and external fraud and unethical activities, alongside Business Integrity Manager.
- Supervise and ensure adherence to company guidelines and processes designed to ensure business integrity.
- Monitor DriveTest Centres to ensure Driver Examiner and Driving Instructor compliance with defined business practices and standards
- Identify and report areas of risk, and work with key stakeholders to propose and implement mitigating solutions
- Ensure compliance with all Serco Canada Inc. policies and procedures, including but not limited to MTO Standards, Code of Conduct and Ethics, Serco Management System, PDR’s, etc.
- Responsible and accountable to meet the Project Agreement KPIs.

**KEY RESPONSIBILITIES**:

- Monitor DriveTest Centre levels of compliance with policies and procedures with a focus on detecting and mitigating fraud and unethical activities in the workplace
- Monitor employee adherence to processes by reviewing scorecards, reports and conducting in-vehicle audits
- Perform data analytics to identify anomalies and potential areas of exposure.
- Identify and mitigate Serco liabilities using fraud prevention and awareness processes.
- Work with key internal stake holders, to review and implement new business initiatives and other special projects as assigned
- Direct subordinate employees in performance of section tasks and responsibilities.
- Perform hands on work in support of section service delivery objectives.
- Accountable for performance management of subordinate employees, including authority to initiate corrective action in line with HR approval model.
- Accountable to ensure all assigned deliverables and other reports are completed accurately and on time.
- Accountable to ensure that standards for the accomplishment of short-term priorities are clearly articulated to staff and that resources are made available to achieve the standard.
- Communicate key business objectives to front-line staff.
- Visibly demonstrate Serco Values and work practices and ensure that all staff across the organization are practicing these Values daily.
- Other related duties relevant to this position as may be required.
- Comply with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, drug and alcohol, and quality.

**Health & Safety, Environmental**:

- Ensure compliance with all regulations, policies and procedures pertaining to the operations including occupational health and safety, environmental, and quality.
- Responsible for the safety of all personnel, equipment, and facilities under the scope of this position, in accordance with Provincial, Serco and customer safety regulations and procedures.
- Accountable for the implementation of plans to drive for results in the areas of safety, compliance, service delivery and cost.
- Authority to stop work or service delivery for matters relating to H&S and regulatory compliance risks.

**General**:

- Reliable vehicle required for local travel - travel estimated to be 25%. Ability and willingness to travel throughout Ontario, on occasion, required.
- This position typically follows a Monday to Friday schedule; however, occasional Saturday work may be required based on business needs. Flexibility in availability is necessary to accommodate these requirements.

**JOB REQUIREMENTS**:
**EDUCATION /CERTIFICATIONS**:

- Post-Secondary education in a related field or possess a relevant combination of education
- Possession of a valid Driver’s License i.e. A, B, M, Z, is preferred; if not, the ability to obtain all classes of licenses will be considered

**KNOWLEDGE and EXPERENCE**
- 3-5+ years experience in a leadership capacity
- Previous supervisory experience.
- Experience in fraud mitigation, evaluation of fraud risk assessment and investigative work
- Exper

  • Deputy Supervisor-Testing Integrity

    6 days ago

    Burlington, Canada Serco North America Full time

    Position Description: If you enjoy working with the public in a high energy and dynamic environment - challenging and rewarding job opportunities await you at Serco Canada. You will be part of a professional team which supports operations at all DriveTest Centers across Ontario on behalf of the Ministry of Transportation. Bring your expertise and customer...

  • Test & Integration Technician (Afternoons)

    3 months ago

    Burlington, Canada L3Harris Technologies Full time

    L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental...

  • Intégrateur de tests

    2 months ago

    Burlington, Canada Ulteig Engineers, Inc. Full time

    The Lead Systems Integrator is responsible for programming and commissioning control systems that bring together multiple sub-systems to meet the operational and regulatory needs of the owner.The Lead Systems Integrator will be able to develop and implement logic for assigned project tasks. Requirements including client and contractor coordination, logic...

  • Lead Systems Integrator

    4 weeks ago

    Burlington, Canada Ulteig Engineers, Inc. Full time

    The Lead Systems Integrator is responsible for programming and commissioning control systems that bring together multiple sub-systems to meet the operational and regulatory needs of the owner.The Lead Systems Integrator will be able to develop and implement logic for assigned project tasks. Requirements including client and contractor coordination, logic...

  • Lead Systems Integrator

    2 months ago

    Burlington, Canada Ulteig Engineers, Inc. Full time

    The Lead Systems Integrator is responsible for programming and commissioning control systems that bring together multiple sub-systems to meet the operational and regulatory needs of the owner.The Lead Systems Integrator will be able to develop and implement logic for assigned project tasks. Requirements including client and contractor coordination, logic...

  • Lead Systems Integrator

    5 months ago

    Burlington, Canada Ulteig Engineers Full time

    **The Opportunity** The Lead Systems Integrator is responsible for programming and commissioning control systems that bring together multiple sub-systems to meet the operational and regulatory needs of the owner. The Lead Systems Integrator will be able to develop and implement logic for assigned project tasks. Requirements including client and contractor...

  • Systems Integrator Iii

    2 months ago

    Burlington, Canada Ulteig Engineers Full time

    **The Opportunity** The Systems Integrator III is responsible for programming and commissioning control systems that bring together multiple sub-systems to meet the operational and regulatory needs of the owner. The Systems Integrator III will be able to develop and implement logic for assigned project tasks. Requirements including client and contractor...

  • Lead Systems Integrator

    2 months ago

    Burlington, Canada Ulteig Engineers Full time

    **The Opportunity** The Lead Systems Integrator is responsible for programming and commissioning control systems that bring together multiple sub-systems to meet the operational and regulatory needs of the owner. The Lead Systems Integrator will be able to develop and implement logic for assigned project tasks. Requirements including client and contractor...

  • Automation Integrator

    2 months ago

    Burlington, Canada Thermo Fisher Scientific Full time

    **Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Able to lift 40 lbs. without assistance **Job Summary**: As an Automation Integrator you will construct, integrate, and install custom crafted automation systems for the pharma and bio-pharma research industries at some of the most prominent research laboratories in the world. You will be...

  • Systems Integrator II

    2 months ago

    Burlington, Ontario, Canada Ulteig Full time

    Job DetailsDescriptionThe System Integrator II is a key role in our team, responsible for programming and commissioning control systems that bring together multiple sub-systems to meet the operational and regulatory needs of our clients.This position requires the ability to develop and implement logic for assigned project tasks, including requirements such...

  • Systems Integrator II

    2 months ago

    Burlington, Ontario, Canada Ulteig Full time

    Job DetailsDescriptionThe System Integrator II is a key role in our team, responsible for programming and commissioning control systems that bring together multiple sub-systems to meet the operational and regulatory needs of our clients.This position requires the ability to develop and implement logic for assigned project tasks, including requirements such...

  • Systems Integrator Iii Renewables

    5 months ago

    Burlington, Canada Ulteig Engineers Full time

    **The Opportunity** The Systems Integrator III is responsible for programming and commissioning control systems that bring together multiple sub-systems to meet the operational and regulatory needs of the owner. The Systems Integrator III will be able to develop and implement logic for assigned project tasks. Requirements including client and contractor...

  • Lead Systems Integrator

    4 weeks ago

    Burlington, Ontario, Canada Ulteig Engineers, Inc. Full time

    Job Title: Lead Systems IntegratorThe Lead Systems Integrator is a key member of our team, responsible for designing and implementing control systems that integrate multiple sub-systems to meet the operational and regulatory needs of our clients.Key Responsibilities:Develop and implement logic for assigned project tasksCoordinate with clients and contractors...

  • Lead Systems Integrator

    4 weeks ago

    Burlington, Ontario, Canada Ulteig Engineers, Inc. Full time

    Job Title: Lead Systems IntegratorThe Lead Systems Integrator is a key member of our team, responsible for designing and implementing control systems that integrate multiple sub-systems to meet the operational and regulatory needs of our clients.Key Responsibilities:Develop and implement logic for assigned project tasksCoordinate with clients and contractors...

  • Lead Systems Integrator

    1 month ago

    Burlington, Ontario, Canada Ulteig Engineers, Inc. Full time

    Job Title: Lead Systems IntegratorThe Lead Systems Integrator is a key member of our team, responsible for designing, developing, and implementing control systems that integrate multiple sub-systems to meet the operational and regulatory needs of our clients.Key Responsibilities:Develop and implement logic for assigned project tasks, ensuring timely...

  • Lead Systems Integrator

    1 month ago

    Burlington, Ontario, Canada Ulteig Engineers, Inc. Full time

    Job Title: Lead Systems IntegratorThe Lead Systems Integrator is a key member of our team, responsible for designing, developing, and implementing control systems that integrate multiple sub-systems to meet the operational and regulatory needs of our clients.Key Responsibilities:Develop and implement logic for assigned project tasks, ensuring timely...

  • Automation Integration Specialist

    3 weeks ago

    Burlington, Ontario, Canada MAK Consulting Group Full time

    Are you passionate about creating innovative solutions to automation problems? MAK Consulting Group is a dynamic software development company based in Ontario, Canada. We are seeking an experienced automation integration engineer to join our team. The ideal candidate will have a strong background in PLC and HMI/SCADA automation software and be able to work...

  • Assembly Test Operator

    5 months ago

    Burlington, Canada onsemi Full time

    **onsemi **'s Assembly Test Operations site in Burlington, ON, Canada is growing, and we are currently hiring full-time day - and afternoon-shift Operators to join our talented Test Assembly Team. No experience is necessary, we will provide the training on the job. As an Assembly Test Operator, you will be a necessary member of a team that works on the...

  • Staff Engineer, Test Engineering

    4 weeks ago

    Burlington, Canada Semtech Full time

    p>Semtech’s Signal Integrity Products (SIP) group designs and manufactures high performance mixed-signal integrated circuits for the world’s leading data, video, and consumer communication companies. We are looking for someone who loves working at the cutting edge of technology to develop innovative hardware and software test solutions for our product...

  • System Integration Specialist

    2 days ago

    Burlington, Ontario, Canada Ulteig Engineers, Inc. Full time

    Job OverviewWe are seeking an experienced System Integration Specialist to join our team at Ulteig Engineers, Inc. in the Renewable Energy industry.About the RoleThe successful candidate will be responsible for programming and commissioning control systems that integrate multiple sub-systems to meet operational and regulatory requirements.Key...