Business Analyst, Toronto

1 month ago

Toronto, Canada HSB Canada Full time

Business Analyst, Toronto

HSB Canada, part of Munich Re, is Canada's premier engineering-driven specialty insurer and provider of inspection, engineering and technology services that set the standard for excellence in the market. Our constantly evolving offerings lead the market in cyber, equipment breakdown, renewable energy, technology services, engineering based risk management and inspection services. We bring technical expertise to help our clients stay ahead of complex, emerging and technology-based risks. We dare to think big and we are continuously innovating on behalf of our clients. We recognize Diversity, Inclusion, and Belonging as key priorities and a culture that welcomes different thoughts and opinions.

**Company**
HSB Canada
**Location**
Toronto, Canada

**Primary Objectives**:
The Business Analyst role is a key position responsible for ensuring that business needs are fully understood and implemented by the IT team. The Business Analyst plays a critical part in interpreting business requirements, understanding IT capabilities and translating these into modern and flexible solution designs. The Business Analyst is a conduit through which effective change and solutions are actioned and delivered.

**Responsibilities**:
**Strategic**
- Acting as a bridge between business and IT, business analyst collaborates with Business Solutions team to provide consultation on topics such as methodology, process and design, determine options on closing gaps between business capabilities and systems supporting the business processes.

**Tactical**
- Participates in process flow analysis and process redesign along business process improvement specialist and Business Solutions team.
- Participates and supports the creation of a detailed functional design document to match customer requirements.
- Communicate business needs of the project to the technical team.
- Based on business requirements, produces technical specification for custom development and systems integration requirements.
- Provides current best practice and 3rd Party solution alternatives as part of the functional design document.
- Participates and leads, when needed, project meetings with the customer.
- Work closely with Quality Assurance team for project testing strategy and plans.
- Provide input for business readiness plans, including communication, and training.
- Triage and document incoming incidents to ensure proper incident priority are assessed.

**Qualifications**:

- A bachelor’s degree or higher in a technical discipline, business analysis or equivalent education and work experience.
- 4-6 years related experience.
- Experience with SQL is an asset.
- Developer experience an asset, but not required.
- Background in proven and emerging architectures/technologies such as SOA, web services and cloud computing.
- Solid exposure to multi-tiered architecture, design, and implementation.
- Knowledge of agile methodologies.
- Previous Insurance Industry experience is an asset.
- Strong creativity in solution design; inventive thinking.
- Proven ability to manage and prioritize multiple, concurrent activities and the ability to adapt to changing priorities.
- Strong analytical, facilitation, problem solving and organizational skills. Experience leading meetings, coordinating deliverables, and resolving issues.
- Ability to communicate to both the technical and non-technical communities.
- Experience working in a matrixed environment, with functional reporting relationship and global IT.
- A strong desire to keep abreast of new and emerging technologies.

**Company Benefits**:
Together, we engage with everything we have and are, to help humankind act braver and better. Go further with HSB.

We are pleased to offer our employees great benefits and resources to support their mental, physical and financial wellbeing. These include:

- An engaging and collaborative environment that promotes continuous learning and development
- A hybrid work environment that combines weekly in-office and remote days
- A great compensation package including an annual company bonus
- Competitive company-paid flexible health and dental benefits, starting on your first day
- Flexible dollars provided by the company to put towards a Health Spending Account and/or Wellness Spending Account
- Wellness program with tools and resources supporting your mental, physical, and financial wellbeing - on and off the job
- Participation in the DC Pension Plan with a progressive employer contribution scale based on tenure starting at 4%, plus optional company match in the RRSP plan
- Generous time off including vacation, personal days, unplanned time, Statutory Holidays and company-wide early closure half-days
- Learning and development programs and resources, including unlimited access to LinkedIn Learning, Education Assistance Program, and reimbursement for professional fees
- Employee Referral Program and Recognition Program

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