Restaurant General Manager
3 weeks ago
Firehouse Subs is not your ordinary sub shop. We were founded by real firefighters, and our stores are full of hard-working, fun-loving people with a genuine drive for success. The Restaurant Manager must manage all employees, and ensure all guests expectations are exceeded during their visit.
Some of your duties will include:
- Inventory Management
- To maintain daily prep routines (including par levels)
- To put away and organize Food and Beverage orders
- To work various shifts, including closing the restaurant up to 2 nights a week, and as needed to cover for assistant-manager holidays and shift leaders
- Maintain a positive attitude that promotes teamwork within the restaurant
- Prepare schedules and ensure restaurant is properly staffed
- Responsible for controllable costs: Food and Labour
- Measure and evaluate performance standards (KPI's)
- Develop and implement plans for continuous service improvement.
- Ensure operational and occupational health and safety standards are followed.
- To maintain cleaning routines
- Other duties as required
Qualifications and Skills
- 2 year restaurant general management experience, although 1-2 years supervisor role in a QSR type of environment would be an asset.
- Strong communication and interpersonal skills, both written and oral.
- Strong analytical/decision-making skills.
- Leadership skills - able to direct, coach, and supervise a team
- Customer service skills - able to exceed guest expectations.
- A positive and team-oriented attitude.
- Must be able to work with mínimal supervision and have a strong initiative.
- You must be able to _perform efficiently during high volume peak periods._
- Must be able to work flexible hours during, evening, weekends and holidays.
- Ability to multi-task in a fast-paced environment.
- Must be able to work a flexible schedule including opening, closing, weekends and holidays.
- Must be eligible to work in Canada.
- Attention to detail
- Has the hospitality gene
- Willingness to learn
*This role will require 42 to 44 hours a week* or when needed for the business
- Must have food handlers certificate (or obtain one within 30 days of hire).*
**Job Types**: Full-time, Permanent
**Salary**: $48,000.00-$52,000.00 per year
**Benefits**:
- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every Weekend
- Holidays
- Monday to Friday
- On call
- Overtime
- Weekend availability
Ability to commute/relocate:
- Kitchener-Waterloo, ON: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- Food Safety Certification (required)
- Class G Licence (required)
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