Operations Support Analyst

4 months ago

Pitt Meadows, Canada Payworks Inc. Full time

Doing business to business, person to person. Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proud to be Canadian owned and operated as well as committed to developing world-class products and providing a progressive workplace culture where **Doing Right by People**_ _is our purpose.

Starting Salary Range: $55,000 - $65,000

**DOING RIGHT BY PEOPLE - IT’S WHAT WE DO**:
As a member of our IT Operations team, the Operations Support Analyst will be a professional and experienced point of contact to Payworks employees for technology support. You will be responsible for assisting employees and providing technical assistance in our regional offices across Canada, prioritizing our Pitt Meadows location, in addition to our Winnipeg Head Office. Day-to-day your duties will include resolving helpdesk tickets for technical issues, troubleshooting problems, participating in hardware and software deployments, as well as participating in IT Projects.

**WHY YOU SHOULD CHOOSE PAYWORKS**:

- Comprehensive employer paid benefits for you and your family and excellent pension plan with employer contributions.
- Plenty of professional development opportunities.
- Community-minded culture - Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.
- Time and flexibility to meet your needs - Hybrid work model (3 days in office, 2 days from home during normal business volumes), plus 3 weeks vacation to start, flex time and parental leave benefits.
- Cool perks - Annual wellness subsidy, Costco membership, fun office environment and events, regularly scheduled fitness classes, and more

**PROBLEM SOLVING AND CUSTOMER EXPERIENCE** - IT’S WHAT YOU’LL DO***:

- ** Solve technical problems** - Uncover internal customers’ specific needs and diffuse concerns through the use of effective probing techniques, active listening and communication skills. With the gathered information, you will interpret and diagnose the issue by evaluating and analyzing symptoms.
- ** Make great products even better** - You will collaborate with cross-functional teams to ensure the success of strategic projects and implement technical solutions. You will have the opportunity research and recommend hardware, software and services to enable and enhance business processes and user experience.

**WHAT YOU’LL NEED TO SUCCEED***:

- Post-secondary diploma or degree in Information Technology, or equivalent education and experience.
- 1-3 years’ experience in an IT Technician, IT Helpdesk, or similar role.
- Strong technical, analytical and problem-solving skills.
- Ability to work independently and collaboratively, while demonstrating resourcefulness in the use of available tools and support resources.
- Strong technical and desktop PC skills, with previous troubleshooting experience related to Windows, virtual desktops, VoIP is required.
- Software and hardware experience in a Windows environment.
- Exceptional communication skills, both written and verbal, with the ability to clearly and systematically instruct employees in the use of products and systems.
- Dedication to improving the customer experience and investing in results that add value and drive the business.
- Infrastructure experience and knowledge would be considered an asset (network, servers, security, VMware, storage, VoIP).
- Fluency in both official languages (French/English), with the ability to communicate effectively to produce succinct explanation and correspondence in both languages, would be considered an asset.

**The Operations Support Analyst reports into the Payworks office in Pitt Meadows and this position will largely work onsite.

  • Financial Analyst

    4 months ago

    Pitt Meadows, Canada Katzie First Nation Full time

    Katzie First Nation is searching for a detail-oriented professional to join our Finance Team for approximately 12 months. Reporting to the Finance Manager, the **Financial Analyst** is a hands-on role responsible for the monthly balance sheet, income statement, and changes in financial position/budget variance analyses while acting as the financial business...

  • Operations Supervisor

    60 minutes ago

    Pitt Meadows, British Columbia, Canada Express Box Delivery Corp Full time

    Job Title: Operations SupervisorWe are seeking an experienced Operations Supervisor to join our team at Express Box Delivery Corp. As an Operations Supervisor, you will play a key role in ensuring the smooth operation of our delivery services.Key Responsibilities:Coordinate activities with other work units or departments to ensure seamless delivery...

  • Operations Supervisor

    23 hours ago

    Pitt Meadows, British Columbia, Canada Express Box Delivery Corp Full time

    Job Title: Operations SupervisorWe are seeking an experienced Operations Supervisor to join our team at Express Box Delivery Corp. As an Operations Supervisor, you will play a key role in ensuring the smooth operation of our delivery services.Key Responsibilities:Coordinate activities with other work units or departments to ensure seamless delivery...

  • Operations Supervisor

    20 hours ago

    Pitt Meadows, British Columbia, Canada Express Box Delivery Corp Full time

    Job Title: Operations SupervisorWe are seeking an experienced Operations Supervisor to join our team at Express Box Delivery Corp. As an Operations Supervisor, you will play a key role in ensuring the smooth operation of our delivery services.Key Responsibilities:Coordinate activities with other work units or departments to ensure seamless delivery...

  • Operations Supervisor

    2 days ago

    Pitt Meadows, British Columbia, Canada Express Box Delivery Corp Full time

    Job Title: Operations SupervisorWe are seeking an experienced Operations Supervisor to join our team at Express Box Delivery Corp. As an Operations Supervisor, you will play a key role in ensuring the smooth operation of our delivery services.Key Responsibilities:Coordinate activities with other work units or departments to ensure seamless delivery...

  • Operations Supervisor

    2 days ago

    Pitt Meadows, British Columbia, Canada Express Box Delivery Corp Full time

    Job Title: Operations SupervisorWe are seeking an experienced Operations Supervisor to join our team at Express Box Delivery Corp. As an Operations Supervisor, you will play a key role in ensuring the smooth operation of our delivery services.Key Responsibilities:Coordinate activities with other work units or departments to ensure seamless delivery...

  • Operations Manager

    2 months ago

    Pitt Meadows, Canada UP Vertical Farms Full time

    **Position**: Operations Manager (Permanent, Full-time) **Reports to**: Chief Executive Officer and Executive Chairman **ABOUT US** Reporting to the Chief Executive Officers, the Operations Manager is responsible for ensuring smooth operations of our greenhouse. They will ensure the hydroponic growing systems, automatic harvester, packing line, and...

  • Operations Manager

    3 months ago

    Pitt Meadows, Canada UP Vertical Farms Full time

    **Position**: Operations Manager (Permanent, Full-time) **Reports to**: Chief Executive Officer and Executive Chairman **ABOUT US** Reporting to the Chief Executive Officers, the Operations Manager is responsible for ensuring smooth operations of our greenhouse. They will ensure the hydroponic growing systems, automatic harvester, packing line, and...

  • Operations Supervisor

    4 months ago

    Pitt Meadows, Canada UP Vertical Farms Full time

    **Position**: Operations Supervisor (Permanent, Full-time) **Reports to**: Operations Manager **-** Reporting to the Operations Manager, the Operations Supervisor is responsible for ensuring smooth operations of our facility by supervising and executing the daily operations plans. They will ensure the hydroponic growing systems, automatic harvester,...

  • Operations Supervisor

    3 months ago

    Pitt Meadows, Canada UP Vertical Farms Full time

    **Position**: Operations Supervisor (Permanent, Full-time) **Reports to**: Operations Manager **-** Reporting to the Operations Manager, the Operations Supervisor is responsible for ensuring smooth operations of our greenhouse by supervising and executing the daily operations plans. They will ensure the hydroponic growing systems, automatic harvester,...

  • Operations Assistant

    1 week ago

    Pitt Meadows, British Columbia, Canada Express Box Delivery Corp Full time

    About the RoleWe are seeking a highly organized and detail-oriented Office Administrator to join our team at Express Box Delivery Corp. As an Office Administrator, you will play a critical role in ensuring the smooth operation of our office and supporting our team members.Key ResponsibilitiesAdministrative Support: Provide administrative support to our team...

  • Operations Supervisor

    3 months ago

    Pitt Meadows, Canada UP Vertical Farms Full time

    **Job description** **Position**: Operations Supervisor (Permanent, Full-time) **Reports to**: Lead Operations Supervisor Reporting to the Lead Operations Supervisor, The Operations Supervisor provides a range of hands-on operations, quality management tasks and planning for the operations at UP Vertical Farms. This associate will be responsible for all...

  • Operations Supervisor

    3 months ago

    Pitt Meadows, Canada UP Vertical Farms Full time

    **Position**: Operations Supervisor (Permanent, Full-time) **Reports to**: Lead Operations Supervisor Reporting to the Production Manager, The Operations Supervisor provides a range of hands-on operations, quality management tasks and planning for the operations at UP Vertical Farms. This associate will be responsible for all the production related...

  • Crop Support Specialist

    3 months ago

    Pitt Meadows, Canada PRT Full time

    **Company Description** Who are we**: At PRT, we believe in being the stewards of growth and renewal for generations to come. Our Mission is to provide the most trusted growing services, best suited to the needs of our customers, and we achieve that by putting our customers first while always respecting our employees. PRT is the largest commercial-scale...

  • Healthcare Support Specialist

    5 days ago

    Pitt Meadows, British Columbia, Canada Fraser Health Full time

    Job SummaryWe are seeking a skilled and detail-oriented Healthcare Support Specialist to join our team at Fraser Health. As an Operating Room Assistant, you will play a critical role in ensuring the smooth operation of our surgical procedures.Key ResponsibilitiesPrepare and distribute surgical supplies and equipment to the Operating Room, ensuring that all...

  • Healthcare Support Specialist

    5 days ago

    Pitt Meadows, British Columbia, Canada Fraser Health Full time

    Job SummaryWe are seeking a skilled and detail-oriented Healthcare Support Specialist to join our team at Fraser Health. As an Operating Room Assistant, you will play a critical role in ensuring the smooth operation of our surgical procedures.Key ResponsibilitiesPrepare and distribute surgical supplies and equipment to the Operating Room, ensuring that all...

  • Cleaning Operations Manager

    4 days ago

    Pitt Meadows, British Columbia, Canada C & H CLEANING AND JANITORIAL LTD. Full time

    About the RoleWe are seeking a highly skilled and experienced Cleaning Operations Manager to join our team at C & H Cleaning and Janitorial Ltd. As a key member of our management team, you will be responsible for overseeing the daily operations of our cleaning services.Key ResponsibilitiesHire and Train Staff: Recruit, train, and develop a team of cleaning...

  • Cleaning Operations Manager

    4 days ago

    Pitt Meadows, British Columbia, Canada C & H CLEANING AND JANITORIAL LTD. Full time

    About the RoleWe are seeking a highly skilled and experienced Cleaning Operations Manager to join our team at C & H Cleaning and Janitorial Ltd. As a key member of our management team, you will be responsible for overseeing the daily operations of our cleaning services.Key ResponsibilitiesHire and Train Staff: Recruit, train, and develop a team of cleaning...

  • Cleaning Operations Manager

    7 days ago

    Pitt Meadows, British Columbia, Canada C & H CLEANING AND JANITORIAL LTD. Full time

    About the RoleWe are seeking a highly skilled and experienced Cleaning Operations Manager to join our team at C & H Cleaning and Janitorial Ltd. As a key member of our management team, you will be responsible for overseeing the daily operations of our cleaning services.Key ResponsibilitiesHire and Train Staff: Recruit, train, and develop a team of cleaning...

  • Cleaning Operations Manager

    7 days ago

    Pitt Meadows, British Columbia, Canada C & H CLEANING AND JANITORIAL LTD. Full time

    About the RoleWe are seeking a highly skilled and experienced Cleaning Operations Manager to join our team at C & H Cleaning and Janitorial Ltd. As a key member of our management team, you will be responsible for overseeing the daily operations of our cleaning services.Key ResponsibilitiesHire and Train Staff: Recruit, train, and develop a team of cleaning...