Storage Lead

1 month ago

Edmonton, Canada Government of Alberta Full time

The Technical Services Unit manages, operates, and evolves the information management technology (IMT) infrastructure and productivity tools, and manages the overall provision of technical services including servers, network, storage, security, data centres and shared IT facilities for the Government of Alberta (GoA). This work is done both physically and logically in hybrid data centres existing on government premises and in the cloud.

The passionate and solutions focused people that we hire help us to drive vital programs and services that affect Albertans. Whatever your position is here, you will be a part of something great. Join us

**Job Information**

Job Requisition ID: 53240
Ministry: Technology and Innovation
Location: Greater Edmonton or Calgary Area(Remote)
Full or Part-Time: Full Time
Hours of Work: 36.25 hours per week
Permanent/Temporary: Permanent
Scope: Open Competition
Closing Date: March 05, 2024
Classification: Systems Analyst 3

**Salary**: $3,106.31 - $4,114.41 bi-weekly ($81,074 - $107,386 / year)

**Role Responsibilities**:
Reporting to the Manager, Compute and Storage, this position delivers technical analysis, design, implementation, support and operations of IMT services and projects. Work performed will utilize IT Incident, Problem, Change, Project, Service and Capacity Management principles to achieve innovative solutions to a variety of complex problems.

The Team Lead Storage Operations is expected to support the IT Infrastructure Library (ITIL) approach to IT Service Management and to adhere to GoA Security Directives, Enterprise Architecture Standards and Federal and Provincial Protected A, B and C standards. This position supervises the activities of a group of system analysts that are responsible for Storage Operations.

This position will provide acting manager duties as required.

Finally, the incumbent is required to acquire and maintain an enhanced or where necessary a top-secret security clearance and be prepared to undertake call-out assignments as necessary. The position will create and maintain new IMT Services used within the Government of Alberta and by the general public.

**APS Competencies**:
Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies:

- **Agility**:Ability to anticipate, assess, and readily adapt to changing priorities, manage resilience in times of uncertainty and effectively work in a changing environment.
- **Drive for Results**: Knowing what outcomes are important and maximizing resources to achieve results that are aligned with the goals of the organization, while maintaining accountability to each other and external stakeholders.
- **Develop self and others**: A commitment to lifelong learning and the desire to invest in the development of the long-term capability of yourself and others.
- **Build Collaborative Environments**: Leads and contributes to the conditions and environments that allow people to work collaboratively and productively to achieve outcomes.
- **Develop Networks**: Proactively building networks, connecting, and building trust in relationships with different stakeholders.
- **Systems Thinking**:The work done within the APS is part of a larger integrated and inter-related environment. It is important to know that work done in one part of the APS impacts a variety of other groups/projects inside and outside the APS. Systems thinking allows us to keep broader impacts and connections in mind.
- **Creative Problem Solving**:Ability to assess options and implications in new ways to achieve outcomes and solutions.

**Qualifications**:
**Requirements**:

- University degree in Computer Sciences, Information Technology or a related field.
- 4 years of experience in Enterprise storage and data protection systems.
- Ability to acquire and maintain an enhanced or where necessary a top-secret security clearance.

**Equivalencies**: Equivalencies will be considered:

- A related two-year diploma in computer technology or a related discipline from a recognized postsecondary institution and six years related experience; or
- A related one-year certificate from a recognized post-secondary institution and seven years related experience.

**Assets**:

- Experience in computer science concepts and methodologies (software, infrastructure, programming, network and mainframe products, and systems management).
- Experience in project management.
- Experience in management/ supervision/leadership in a team environment, providing direction, mentoring junior employees and working within deadline constraints.
- Strong communication skills to explain IT concepts, consult with stakeholders and provide guidance.
- Knowledge and understanding of technologies employed, such as Windows

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