Manager, Infrastructure Technology Operations

5 months ago

Toronto, Canada Oxford Properties Full time

Why join us?

Are you looking to join an innovative, global real estate company who builds communities and connects people to exceptional places? If so, we would love to tell you our story.

At Oxford, our culture is truly one of a kind. Across business lines and around the world, we embrace the complex and tackle opportunities with speed and agility. We are ambitious and humble, forward looking and service-focused. We get stuff done, and have fun doing it We take great pride in contributing to the communities where we live. We believe that what is good for the environment is good for business. Together we deliver exceptional experiences to our over 2 million daily customers.

Reporting to Director, Infrastructure and Application Technology, the Manager of Infrastructure Technology Operations will play a pivotal role in leading and optimizing our global IT infrastructure. Your primary focus will be on fostering leadership, ensuring operational excellence, and contributing to strategic development.

**Duties & Responsibilities**:
**Team Leadership**:
Lead, mentor, and manage a team of 8 professionals, including NOC, SOC, Network Engineers, Project Managers, Infrastructure Engineers, and Service Delivery Leads.

Cultivate a culture of continuous improvement and collaboration within the team.

**Operational Excellence**:
Design and implement best practices for infrastructure management, ensuring high availability, security, and optimal performance.

Conduct regular system audits to guarantee compliance with industry and company standards.

**Strategic Development**:
Collaborate with senior leadership and other departments to align infrastructure strategy with business goals.

Contribute to IT strategic planning to ensure infrastructure readiness for future business needs.

**Financial Oversight**:
Oversee budgeting for infrastructure operations, ensuring cost-effectiveness and resource optimization.

Manage vendor relationships, negotiations, and procurement related to infrastructure assets and services.

**Disaster Recovery and Innovation**:
Coordinate and lead disaster recovery efforts, ensuring robust and regularly tested plans are in place.

Drive innovation by researching and integrating new technologies that support and enhance business operations.

**Skills & Experience**:
7+ years of experience in IT infrastructure roles, with at least 3 years in leadership or management positions.

Proven track record of successfully managing diverse IT teams

Track record of successful project delivery and team development

Deep understanding of network and security protocols, cloud computing, and modern IT infrastructure.

Comprehensive knowledge of modern IT infrastructure technologies and best practices

Strong vendor management and negotiation skills.

Exceptional analytical, organizational, and communication skills.

**Our story**:
Oxford Properties Group (“Oxford”) is a leading global real estate investor, asset manager and business builder. It builds, buys, and grows defined real estate operating business with world-class management teams. Established in 1960, Oxford and its portfolio companies manage approximately C$87 billion of assets across four continents on behalf of their investment partners. Oxford’s owned portfolio encompasses office, logistics, retail, multifamily residential, life sciences, hotels, alternatives and credit in global gateway cities and high-growth hubs. A thematic investor with a committed source of capital, Oxford invests in properties, portfolios, development sites, debt, securities, and real estate businesses across the risk-reward spectrum. Together with its portfolio companies, Oxford is one of the world’s most active developers with over 80 projects currently underway globally across all major asset classes. Oxford is owned by OMERS, the Canadian defined benefit pension plan for Ontario's municipal employees.

OMERS is committed to having a workforce that reflects the communities in which we live and work. We are an equal opportunity employer committed to a barrier-free recruitment and selection process. At OMERS inclusion and diversity means belonging. How we create a sense of belonging is through our employees and our vast network of Employee Resource Groups. Whether you are passionate about gender, pride, or visible minorities, we have groups that are focused on making a difference in all of our lives.

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