Public Service Clerk

3 weeks ago

Weyburn, Canada Southeast Regional Library Full time

This is a part-time position where employees working at city library branches provide library services directly to the public and perform a variety of tasks to support that activity. They report to the Branch Manager or designate. The emphasis of this position is serving the public in person, on the telephone or via other electronic means. Employees of this class operate a wide range of office and computer equipment including devices found in automated library environments and assist the public in the use of this equipment. They will also assist in the delivery of library programs. They interact with the public, make independent judgments and display initiative. They are expected to refer unusual or difficult problems to their supervisor or designate.

TYPICAL DUTIES:
Serve the public by registering patrons, checking materials in and out, shelving books, and interacting with patrons to determine their needs.

Assist patrons with basic reference service and perform routine computer searches and other research as required.

Assist patrons in the use of library equipment.

Contact patrons about overdue materials and the availability of library materials.

Enter data, records and text into the computer(s) and provide clerical support as assigned.

Process, maintain and shelve library materials.

Process resources being shared between library branches and Headquarters.

Assist with the preparation and delivery of library programs as well as other outreach services.

Handle incoming money and issue receipts as required.

Follow all current library policies and procedures.

Other duties as assigned by the supervisor or designate.

QUALIFICATIONS:
Minimum of Grade XII; keyboarding speed of 30 wpm; strong interpersonal and problem-solving skills; functional literacy skills along with demonstrated verbal/written communication skills, and computer skills; an active reader who can assist library users in selecting materials to meet their needs; demonstrated ability to operate office equipment including computers; ability to work independently and as part of a team; ability to display judgment and tact in working with the public; availability to work flexible hours, including evenings and weekends; possession of a valid driver license; physical fitness allowing the lifting and moving of boxes of library materials (up to 20 kg). Library experience is an asset.

**Job Type**: Part-time
Part-time hours: 15 per week

**Salary**: $14.50 per hour

Schedule:

- 4 hour shift
- Day shift
- Evenings
- Evening shift
- Weekend availability

Work Location: One location

Application deadline: 2023-01-15

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