Director, Technology Strategy and Systems

3 weeks ago

Toronto, Canada Royal Bank of Canada Full time

**Job Summary**

This role supports operational risk management leadership by providing/developing technology strategy and systems to enhance management’s/stakeholders’ ability to anticipate and manage operational risks effectively.

The role will support the Senior Director Technology in building out robust technology capabilities to support the execution of the Operational Risk management framework and universal risk practices.

It is responsible for development of the operational risk technology roadmap and is accountable for the implementation of the

governance and change management processes for the Operational Risk technology solutions.

**What is the Opportunity?**

As part of the Group Risk Management team (GRM), the Director, Technology Strategy and Systems will support operational risk management leadership by providing/developing technology strategy and systems to enhance management’s/stakeholders’ ability to anticipate and manage operational risks effectively.

The role will support the Senior Director Technology in building out robust technology capabilities to support the execution of the Operational Risk management framework.

This role is responsible for development of the operational risk technology roadmap and is accountable for the implementation of the
governance and change management processes for the Operational Risk technology solutions.

**What will you do?**
- Define and prioritize OR Systems roadmap and backlog, in alignment with the overall operational risk business strategy
- Work closely with cross-functional teams, including, operational risk universal practices teams, operational risk domain COGs( Centers of Governance)as well as 1LOD teams across enterprise to understand needs and translate them into system requirements and user stories
- Act as the primary point of contact for technical teams and stakeholders to ensure successful delivery of the OR systems’ enhancements
- Ensure the product meets regulatory requirements and industry standards
- Communicate product features and benefits to key stakeholders
- Analyze industry trends to inform OR technology strategy and development
- Manage the product lifecycle, including release planning, feature prioritization, and end-of-life decision making
- Continuously monitor OR systems performance and gather customer feedback to inform ongoing product improvements
- Partner with OR Data Analytics and IT in identifying and implementing tools/software/architecture required to meet the analytics and reporting needs of the operational risk team

**What do you need to succeed?**

**Must Have**
- 10 years of experience in a relevant functional areas including financial services, information technology, or other related operational area that supports risk/compliance initiatives within the organization
- Excellent problem-solving and analytical skills, with the ability to translate complex technical concepts into business requirements
- Knowledge of data management and operational risk management practices;
- Deep understanding of the Operational Risk data domain as well as cross domain interfaces and dependencies
- Ability to interpret business requirements and understand their technology implications
- Ability to work collaboratively, develop strong relationships and influence people/groups of varying disciplines and backgrounds.
- Creativity to go beyond current processes to deliver the best solution for a problem or an opportunity
- Excellent verbal and written communication skills
- Ability to quickly and efficiently adapt to new concepts.
- Knowledge of Project Management (PMF) process/disciplines
- Proven experience working in a scrum team and delivering software under the agile methodology

**Nice to Have**
- Strong working knowledge of Operational Risk Management concepts and processes
- Working knowledge of industry Governance, Risk and Compliance (GRC) solutions/packages
- Strong knowledge and skills of RBC data, analytics methodology, practices and tools
- Knowledge of Project Management (PMF) process/disciplines

**What is in it for you?**

We thrive on the challenge to be our best, progressive thinking, to keep growing, and working together to build and deliver trusted reporting to help our stakeholders succeed and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to take on progressively greater accountabilities

**Job Skills**

Decision Making, Financial Risk Management (FRM), Information Security Management, Operational Delivery, Risk Management, Security Management, Strategic Thinking

**Additional Job Details**

**Address**:
20 KING ST W:TORONTO

**City**:
TORONTO

**Country

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