Director, Information Technology

5 months ago

Toronto, Canada Mount Pleasant Group Full time

Mount Pleasant Group of Cemeteries is a not-for-profit organization that has been caring for families in the GTA since 1826. We operate ten cemeteries, nine funeral centres and four cremation centres, all serving the distinct needs of the local communities where they are located. As a community partner and environmental steward, we constantly strive to set innovative standards for our industry, guided by new trends, and advancements in technology without compromising our long-held values. We are a collection of amazing people who recognize that what they do every day is genuinely meaningful to the families we serve.

We are looking for a Director, Information Technology to join our team at our head office located on 65 Overlea Blvd in East York.

The Director is a key member of the senior leadership team and an essential contributor to the strategic planning and direction of the organization. They will leading a local team which will oversee the IT operations for the whole organization and have a critical role in identifying and communicating a future vision for the department, driving technological innovations, optimizing IT operations, liaising with other departments to ascertain their technological requirements and ensuring the organization’s IT infrastructure supports its strategic goals effectively. The Director leads a collaborative team of IT professionals, providing them with strategic leadership, structure and direction, managing their performance to fostering individual and collective growth and development, and ensuring consistently excellent service across the organization.

The Director will be a transformative leader with broad related experience who demonstrates the ability to innovate and provide diverse prospectives, identifying strategic opportunities amidst perceived challenges. They develop solutions, manage and implement projects that are aligned with the organization’s objectives and optimize operational effectiveness by leveraging excellent technical proficiency and professional insight. Together with superior project and people management skills, the Director will maintain a smooth, secure and updated technical operation within the organization.

Reporting to the CFO, the Director will be dedicated to building an inclusive team that enables MPG to better understand and connect with the diverse communities it seeks to serve. They will model their commitment to inclusion, diversity, equity and accessibility through their words and actions.

**What we offer**:

- Comprehensive benefit plan including medical, dental, vision, life insurance, and a health care spending account
- Wellness benefits including a wellness spending account
- Defined contribution pension plan with employer match
- RRSP & TFSA
- Employee Assistance Program
- Internal training and development opportunities, and access to an Educational Assistance Program
- Vacation days plus additional personal paid days off
- Hybrid work environment

**IT Strategy & Planning**
- Develop and oversee the implementation of a strategic technology roadmap for MPG that reflects the company’s vision, mission, and values, and helps to advance its goals and objectives.
- Evaluate and recommend technologies to optimize business processes and enhance productivity.
- As part of the Senior Leadership Team, you will work to understand and identify technology needs, priorities, and opportunities for innovation.
- Stay current and evaluate emerging technologies, industry trends and best practices to make recommendations for strategic investments and improvements to enhance efficiency and effectiveness
- Lead the development and promote organization-wide adherence to IT policies, procedures, and standards that will ensure the security, reliability, and efficiency of IT systems and services.
- Advance short and long-term cyber security strategies to ensure the security of MPG’s networks and systems

**Infrastructure Management & Business Continuity**
- Manage the design, implementation, management, enhancement and maintenance of MPG's IT infrastructure, including operating systems, networks, servers, hardware, software, telephony, audio-visual, peripherals, integrating new systems with existing systems and moving on-prem technologies to cloud-based systems.
- Develop written standard operating procedures using best practices
- Ensure the availability, performance, and scalability of IT systems to meet the needs of the organization.
- Collaborate and manage relationships with external vendors, service providers, and contractors to support IT operations and projects and ensure cost-effective procurement. Evaluate vendor performance and drive continuous improvement.
- Develop and maintain disaster recovery and business continuity plans to minimize downtime and data loss and continue operations in the event of a disruption.

**Security & Compliance**
- Implement and maintain robust security measures to protect the organization’s data and syst

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