Client Service Representative

6 months ago

Joliette, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you'll be doing

As a member of the Personal and Business Banking Team, you’ll work in a fast-paced Banking Center and use your knowledge of financial services products to help clients with their day-to-day banking needs. As a Client Service Representative, whether it’s answering questions, assisting with transactions, or proactively connecting clients with the right team members, you’ll be the first line of support as clients work towards their financial goals. You’re flexible to work our banking centre hours which may include evenings and weekends. To help deliver a great client experience, you’re flexible to work at multiple banking centres within a reasonable travel distance.
- At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, you will be constantly on-site._

How you'll succeed- Client engagement - Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful. Connect clients to the right CIBC team members who can help them reach their goals.- Problem solving - Listen, ask questions, and put yourself in the client’s shoes. Act like an owner by taking accountability for client issues, and know when to lean on others to create a better solution together.Who you are- You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it’s the right thing to do.- You’re goal oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.- You’re passionate about people. You find meaning in relationships, and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.- You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.- You engage with your heart and mind. You care about people and respect different perspectives. You listen to and learn from the experiences of others.- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions

What you need to knowYou need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.Job Location

Joliette-Ste-Anne & Manseau

Employment Type

Regular

Weekly Hours

15

**Skills**:
Client Issue Resolution, Client Relationship Management, Customer Experience (CX), Digital Literacy, Empathy, Financial Products, Interpersonal Communication, Standards Compliance, Transaction Services

  • Professional Client Service Representative

    2 weeks ago

    Joliette, Quebec, Canada Royal Bank of Canada> Full time

    Enhance Your Career as a Professional Client Service RepresentativeWe are seeking a highly motivated and client-focused individual to join our team as a Professional Client Service Representative. In this role, you will be responsible for delivering exceptional service to our clients, building strong relationships, and driving business growth.About the...

  • Client Service Representative

    5 months ago

    Joliette, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Client Service Representative

    4 weeks ago

    Joliette, Quebec, Canada Royal Bank of Canada> Full time

    Job SummaryJob DescriptionAs a Client Advisor at Royal Bank of Canada, you will be responsible for delivering exceptional client service and building strong relationships with our clients.Key Responsibilities:Proactively engage with clients to understand their needs and provide tailored solutions.Develop and maintain strong relationships with clients to...

  • Customer Service Representative

    1 month ago

    Joliette, Quebec, Canada beBee Professionals Full time $25,000 - $35,000

    beBee Professionals in Joliette is seeking a highly motivated Customer Service Representative to join our team. As a Cashier, you will be responsible for handling customer transactions, providing excellent customer service, and maintaining a clean and organized checkout area.Key Responsibilities:Process customer purchases and handle cash, credit, and debit...

  • Représentant Service Client Aux Opérations

    6 months ago

    Joliette, Canada Intelcom Full time

    Prêt à relever le défi ? Operations Customer Service Representative Why choose Intelcom and become one of our Operations Customer Service Representative? - You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and drivers to ensure deliveries are completed on time - You enjoy a fast pace and being...

  • Customer Service Representative

    6 months ago

    Joliette, Canada Intelcom Full time

    Ride the next mile with us! Translatable Rich Text- Operations Customer Service Representative- Why choose Intelcom and become one of our Operations Customer Service Representative?- You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and drivers to ensure deliveries are completed on time - You enjoy a...

  • Service Excellence Representative

    1 month ago

    Joliette, Quebec, Canada beBee Professionals Full time $35,000 - $45,000

    We are looking for a Service Excellence Representative to join our team at beBee Professionals. In this role, you will be responsible for delivering exceptional customer service, resolving issues, and providing information about our products and services.Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide...

  • Operation Customer Service Representative

    5 months ago

    Joliette, Canada Intelcom Full time

    Prêt à relever le défi ? Why choose Intelcom and become one of our Operations Customer Service Representative? - You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and drivers to ensure deliveries are completed on time - You enjoy a fast pace and being organized so that all packages are accounted...

  • Financial Services Representative, Joliette

    6 months ago

    Joliette, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Customer Service Representative

    1 week ago

    Joliette, Quebec, Canada Gestion Cejemar Inc. Full time

    Job DescriptionGestion Cejemar Inc. is seeking a Customer Service Representative to join our team. This role requires exceptional communication skills, a friendly demeanor, and the ability to work in a fast-paced environment.Key Responsibilities:Customer Service: Address customer complaints or concerns, provide assistance with special needs, and ensure...

  • Customer Service Representative

    1 month ago

    Joliette, Quebec, Canada beBee Professionals Full time $25,000 - $35,000

    We are seeking a Customer Service Representative - Food Counter to join our team at beBee Professionals in Joliette. In this role, you will be responsible for taking customer orders, preparing food items, and providing exceptional customer service at our food counter.Key Responsibilities:Taking customer orders and preparing food items according to customer...

  • Operations Customer Service Representative

    6 months ago

    Joliette, Canada Intelcom Full time

    Prêt à relever le défi ? Why choose Intelcom and become one of our Operations Customer Service Representative? - You thrive on helping others and finding solid solutions to whatever comes up as you are assisting customers and drivers to ensure deliveries are completed on time - You enjoy a fast pace and being organized so that all packages are accounted...

  • Account Representative

    6 months ago

    Joliette, Canada National Bank of Canada Full time

    A career as an Account Representative at National Bank, your ability to work in synergy with a variety of partners will be a key asset. You’ll use your excellent customer service skills and proactive approach to take charge of clients’ needs. **Your role**: - Open commercial files and assist clients with a variety of transactions - Perform checks and...

  • Conseiller en service client

    4 weeks ago

    Joliette, Canada Société Canadian Tire Full time

    Poste : Conseiller en service clientÀ l'occasion d'une offre d'emploi permanente, nous recherchons un conseiller en service client dynamique et compétent pour rejoindre notre équipe à Joliette. Cette personne soutiendra notre équipe de service client en vendant nos produits et services, en prenant en charge les besoins des clients et en leur...

  • Agent (E) Service Client

    6 months ago

    Joliette, Canada Harnois Énergies Full time

    **HARNOIS ÉNERGIES RECHERCHE UN AGENT SERVICE CLIENT POUR SUPPORTER NOS ÉQUIPES EN STATIONS-SERVICE!** Tu recherches un emploi plein de défis? Tu as un intérêt pour le service à la clientèle? Tu veux participer à l’évolution d’une entreprise en pleine croissance? Tu es en plein ce qu’on recherche! **Tes futures responsabilités en tant...

  • Agent (E) Service Client

    6 months ago

    Joliette, Canada Harnois Énergies Full time

    HARNOIS ÉNERGIES RECHERCHE UN AGENT SERVICE CLIENT POUR SUPPORTER NOS ÉQUIPES EN STATIONS-SERVICE! Tu recherches un emploi plein de défis? Tu as un intérêt pour le service à la clientèle? Tu veux participer à l’évolution d’une entreprise en pleine croissance? Tu es en plein ce qu’on recherche! Tes futures **responsabilités en tant...

  • Financial Services Representative

    4 weeks ago

    Joliette, Quebec, Canada National Bank Full time

    About the Role:We are seeking a skilled and customer-focused Banking Advisor to join our team at the National Bank. As a Banking Advisor, you will play a key role in providing exceptional service to our clients, building strong relationships, and helping them achieve their financial goals.Your Key Responsibilities:Greet clients and answer their questions in...

  • Sales Representative

    5 months ago

    Joliette, Canada Cellcom Communications Full time

    Founded in 1985, Cellcom Communications, **Authorized Bell Dealer**, stands out through his leadership and strong growth. Cellcom Communications is not only retail and business sales, but also a great, dedicated and passionate team! We are currently looking for a **Sales Representative** to join our team at **Bell Joliette.** **This is what we offer...

  • Outside Sales Representative

    6 months ago

    Joliette, Canada CDE Électrique Full time

    Outside Sales Representative ‎ Status: Regular, Full time ‎ **Location**: Joliette, Quebec ‎ Reporting to the Business Centre Manager, the Outside Sales Representative develops profitable sales and ensures that customers' expectations are consistently met, maximizing our market share. MAIN RESPONSILIBITIES: - Develop account strategies that meet...

  • Client Advisor

    4 months ago

    Joliette, Canada Royal Bank of Canada> Full time

    Job SummaryJob Description**This is an opportunity for candidates to express their interest in current and future positions in the Lanaudière North-East locations: Joliette, Rawdon, Berthierville**What is the opportunity?As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the...