Medical Office Assistant

2 months ago


Calgary, Canada Peak Medical Group Full time

Pinnacle Medical Centers are medical clinics that focus on the unique needs of both patients and physicians throughout the Calgary area. We are Family Physicians and Specialists focused on patients to provide compassionate care, encourage education, and stimulate compliance.

Your Opportunity

As Medical Office Assistant, you will be part of a dedicated team responsible for managing and maintaining positive relationship between patients, physicians, and employees, throughout Peak and Pinnacle at various locations. This position reports to the Administrative Operations Manager.

Your Mark:

- Coordinate patient care through the clinic - waiting room, exam room, and procedures
- Be courteous, polite, and helpful to public and patients at all times
- Printing of Physician day sheets daily in the event of an EMR technical issue
- Explain clinic policy to patients in a polite manner when required
- Schedule appointments for patients according to Doctor preferences
- Make appointment reminder calls as directed
- Reschedule patient appointments as necessary
- Greet patients in person and over the phone and direct to appropriate location/service
- Mark patients as arrived, cancelled, or ‘no-show’ in EMR
- Maintain electronic medical records (EMRs) - update patient allergies and demographics (Personal Health Number, address, phone number) and record each visit
- Escort patients from waiting room to exam rooms and ensure patient and electronic chart is prepared for physician
- Measure vital signs (blood pressure, heart rate, oxygen saturation, height and weight, waist circumference, etc.) of each patient and record in electronic medical record
- Share information gathered from patients with appropriate team members to assist in more comprehensive care of the patient
- Assist in booking specialist, diagnostic and surgical procedures as required
- Collect fees according to protocol (no show appt/ uninsured services)
- Return phone calls to patients and relay advice and instructions from physician
- Prepare examination rooms; setup, and maintain (restock) medical supplies and equipment in all examination and procedure rooms in the LPN absence
- Keep accurate inventory list and order materials as necessary (Staples/Grand & Toy/ Culligan) informing your Site Lead when in need of supplies
- Lock and unlock clinic doors at appropriate times (am/pm)
- Scanning, downloading and linking of patient labs and documents into Electronic Medical Record
- Administer requests for patient information (transfer patient files to/from other clinics, printing files, etc.) in accordance with protocols, ensuring confidentiality is maintained
- Follow clinic guidelines and participate in the development of new ones
- Participate in team and staff meetings as requested
- Be ready to be hands on when Physicians require technical assistance
- Assistance with training new staff when asked
- Ensure the reception desk and waiting area is tidy
- Participate in staff development programs and promote team cohesiveness

**Job Types**: Full-time, Part-time, Casual

Pay: From $19.00 per hour

Expected hours: 15 - 40 per week

**Experience**:

- Medical office experience: 1 year (required)
- Med Access: 1 year (required)

Work Location: In person



  • Calgary, Canada One Medical Full time

    One Medical is looking for a physicians assistant that can assist the main doctor at our clinic. Dr. Noreen Randhawa is friendly, easy to work with and very supportive. She has a passion for medicine and strives to provide a high standard of care. **Skills**: - Medical terminology: Strong knowledge of medical terminology to effectively communicate with...


  • Calgary, Canada Blue Diamond Medical Full time

    **About us** Blue Diamond Medical is a small business in Calgary, AB T3H 5P2. We are professional. Our work environment includes: - Modern office setting - On-the-job training - Flexible working hours **About us** We are professional and our goal is to help maintain healthy life. Our work environment includes: - Modern office setting **Duties**: -...


  • Calgary, Canada Creekside Medical Clinic Full time

    **Overview** **Duties**: - Greet and assist patients in a courteous and professional manner - Schedule patient appointments and manage the appointment calendar - Maintain electronic medical records accurately and efficiently - Handle phone calls, inquiries, and correspondence promptly - Process billing and insurance claims - Assist with front desk duties...


  • Calgary, Canada Marlborough Medical Clinic Full time

    '''Duties''' - Greet and check-in patients, ensuring a positive and welcoming experience - Schedule appointments and manage the office calendar - Answer phone calls, respond to inquiries, and provide information to patients - Verify insurance coverage and collect patient information - Assist with medical record management, including filing, scanning, and...


  • Calgary, Canada Circle Medical @ Copperfield Full time

    Responsibilities: - Greet and check-in patients, ensuring a positive and welcoming experience - Answer phone calls, schedule appointments, and manage patient inquiries - Maintain patient records and update electronic medical records (EMR) system - Verify insurance information and assist with billing and coding processes - Coordinate referrals to specialists...


  • Calgary, Canada West Springs Medical Full time

    **About us** West Springs Medical is a busy Family Practice clinic located in the SW community of Cougar Ridge/West Springs. **A Medical Office Assistant certificate/diploma as well as work experience in a medical office and with an EMR system (we use Telus PS Suite) is a requirement.** **Job Types**: Full-time, Fixed term contract Contract length: 9...


  • Calgary, Canada New Brighton Medical Clinic Full time

    **About us** New Brighton Medical Clinic is a small business in Calgary, AB T2Z 0Z7. We are professional, agile, supportive, and our goal is to provide exceptional services to all our patients and create a positive work experience for all our saff. Our work environment includes: - Modern office setting **Medical Office Assistant** *** **Location:...


  • Calgary, Canada Properties Medical Clinic Full time

    Interview patients for case histories - Accurately update and maintain patients' health records - Communicate test results to patients when directed by physicians or nursing professionals - Preparation for procedures - Chaperoning examinations - Sterilization of surgical instruments - Cleaning and maintenance of the exam rooms between...


  • Calgary, Canada Glenwood Medical Centre Full time

    Medical Office Assistant This busy family practice and walk-in clinic in the SW is looking for a part-time Medical Office Assistant to join their team. Your responsibilities will include (but not limited to): - Opening/Closing duties - Greeting patients arriving for their appointment - Verifying patient’s demographics in EMR system - Booking/confirming...


  • Calgary, Canada Creekside Medical Clinic Full time

    **Job Overview** **Duties** - Greet patients and manage front desk operations, ensuring a welcoming environment. - Schedule appointments and manage patient flow efficiently. - Handle phone systems to answer inquiries, direct calls, and provide information to patients. - Maintain accurate electronic medical records (EMR) using systems such as Epic or...


  • Calgary, Canada SADDLEBROOK MEDICAL CLINIC Full time

    **Overview** **Responsibilities**: - Manage front desk activities including answering phones, scheduling appointments, and greeting patients - Utilize electronic medical records (EMR) systems such as Accuro QHR for patient data entry and retrieval - Assist with administrative tasks like filing, billing, and insurance verification - Maintain a clean and...


  • Calgary, Canada Mahogany Medical Clinic & The Village Medical - Westman Village Full time

    We are enthusiastically searching for a MOA (Medical Office Assistant) to join our wonderful medical family! We have two outstanding family practice based clinics in the heart of Mahogany which is situated in SE Calgary. Mahogany Medical Clinic specializes in Family Practice, Maternity care, and Women's Health. The Village Medical specializes in Family...


  • Calgary, Canada Get Well Medical Clinic Full time

    **Job Overview** **Duties**: - Greet patients and visitors in a professional and friendly manner - Answer phone calls, schedule appointments, and manage patient inquiries - Maintain electronic medical records accurately and efficiently - Assist with insurance verification and billing processes - Handle administrative tasks to support the smooth operation...


  • Calgary, Alberta, Canada RADIANCE URGENT CARE MEDICAL INC. Full time

    Job SummaryRadiance Urgent Care Medical Inc. is seeking a highly organized and detail-oriented Medical Office Assistant to join our team. As a Medical Office Assistant, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting the clinical team.Key ResponsibilitiesFront Desk Operations: Greet patients,...


  • Calgary, Alberta, Canada RADIANCE URGENT CARE MEDICAL INC. Full time

    Job SummaryRadiance Urgent Care Medical Inc. is seeking a highly organized and detail-oriented Medical Office Assistant to join our team. As a Medical Office Assistant, you will be responsible for providing exceptional customer service, managing front desk operations, and supporting the clinical team.Key ResponsibilitiesFront Desk Operations: Greet patients,...


  • Calgary, Canada Unify Medical Rocky Ridge Full time

    **At Unify Medical Rocky Ridge**: - **“We’re bringing Care, Back to Health.”**_ We are looking for new Members to join our Team. If you are energetic, well-organized person and believe in helping others than we are an organization for you! Along with your Resume detailing your work experience, we would invite you to write us a brief letter telling us...


  • Calgary, Canada Acadia medical clinic SE Full time

    Booking patients, answering phone calls, taking patient vitals and reporting in EMR. Assisting doctors when needed. Recording 3rd party payments. Only applicants with at least 1 year Medical office assistant experience will be called for an interview. **Job Types**: Full-time, Permanent **Salary**: $39,000.00-$41,600.00 per year **Benefits**: -...


  • Calgary, Canada Hart family medical and IUD clinic Full time

    **Need to fill a maternity leave for 6-12 months.** **Overview** **Duties**: - Greet and assist patients in a professional and friendly manner - Schedule patient appointments - Manage electronic medical records using systems like AVA - Handle phone systems, directing calls, taking messages, and providing information - Perform administrative tasks...


  • Calgary, Canada OASIS MEDICAL CLINIC Full time

    Oasis Medical Clinic - Sunridge We are seeking a dedicated and organized Medical Office Assistant to join our healthcare team. As a Medical Office Assistant, you will be responsible for providing administrative support and ensuring smooth operations within our medical office. Your role will involve a combination of clerical tasks and patient interaction,...


  • Calgary, Alberta, Canada RADIANCE URGENT CARE MEDICAL INC. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Office Assistant to join our team at RADIANCE URGENT CARE MEDICAL INC. The successful candidate will provide exceptional customer service, manage administrative tasks, and maintain accurate records.Key ResponsibilitiesProvide excellent customer service to patients and visitorsManage...