Project Manager

3 weeks ago

Montréal, Canada Intelcom Full time

Ride the next mile with us
- Reporting to the Director of Strategy and Projects, the Project Manager (PM) is responsible for overseeing and managing the planning, execution, and delivery of a specific programs or set of related projects within an organization.

Main responsabilities and duties

Program Planning and Management:
- Develop a clear understanding of program goals and objectives.- Define the scope, deliverables, and success criteria for the program.- Align the program with the organization's strategic goals and objectives.- Ensure that the program contributes to the overall success of the organization.- Create a detailed program plan outlining tasks, timelines, and resource requirements.- Develop and manage the program budget.- Allocate resources effectively to meet program goals.- Monitor and control expenditures throughout the program lifecycle.- Optimize the allocation of resources, including personnel, technology, and finances to meet program objectives.

Stakeholder Management:
- Identify, engage and communicate with key stakeholders, including executives, project teams, and external partners.- Communicate program goals, status updates, and key milestones to stakeholders.- Provide regular updates on program status, milestones achieved, and upcoming activities.- Address concerns and resolve conflicts among team members and stakeholders.- Establish and maintain strong relationships with stakeholders.

Risk Management:
- Identify potential risks and issues that may impact the program.- Develop and implement risk mitigation strategies.- Monitor and report on the status of risk mitigation efforts.

Quality Assurance:
- Establish and enforce quality standards for program deliverables.- Implement processes for monitoring and ensuring the quality of project outputs.- Ensure that the program meets or exceeds customer expectations.- Solicit and incorporate feedback from stakeholders and end-users.

Evaluation and Reporting:
- Evaluate program performance against goals and objectives.- Prepare and present regular reports to leadership and stakeholders.- Conduct post-program evaluations to identify lessons learned and areas for improvement.

Team Leadership:
- Lead and motivate cross-functional teams to achieve program objectives.- Provide direction and support to team members.- Foster a collaborative and positive team culture.

Qualifications and skills required:
- Bachelor degree in business administration or other relevant field.- Ten (10) years experience as a project manager- Experience in coordinating teams and customers.- Proven track record in a corporate environment, working with all levels of management.- Must be fluent in speaking and writing French and English.- Speak, listen and write clearly, thoroughly and timely using appropriate and effective communication tools and techniques.- Completion of Project Management Professional certification (PMP) is preferable but not required.

Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations.

Our goal is simple: in a constantly evolving business sector, we don't just follow, we get ahead. In addition to standing out through innovative services and delivery methods, Intelcom is also undergoing a technological transformation where the integration of customer experience and logistics technologies are at the heart of its evolution.

At Intelcom, we know experience comes in many forms and are committed to building a culture where difference is valued. We are always looking for talented and diverse individuals to join our teams. With over 60 delivery centers across Canada, we may have the right opportunity for you.

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