Customer Service Representative
3 days ago
Hercules Forwarding is an award-winning asset based carrier and customs brokerage with Canadian Headquarters in New Westminster, BC and US Headquarters in Vernon, CA.
Our team consists of over 500 people throughout our 30 locations across Canada and the US.
We are looking to add a couple members to our team. We have a full-time, daytime positions, Monday to Friday. Overtime available
Our office is conveniently located near the Braid Skytrain station, and we have a friendly and comfortable work environment.
We offer good medical and dental benefits, as well as RRSP matching and paid vacation. Company events and lunches often.
$20.00 - $25.00 - Starting Rate
Monday to Friday - 9am to 530pm
Extra hours available
Primary Responsibilities
Working directly with customers and & carriers
Provide superior Customer Service
Billing & prepping loads for departure to USA
Preparing Ace Manifests
Tracing shipments, OS&D
Auditing Charges & rates
Other operation duties as required
Required:
Excellent communication and customer service skills
Ability to manage time effectively
Attention to detail
Motivated and hardworking
Able to work as a team as well as independently
Strong data entry skills
Transportation or Logistics experience - Min 1 year.
**Salary**: $20.00-$25.00 per hour
**Benefits**:
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- New Westminster, BC V3L 5E6: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (required)
**Experience**:
- Transportation or Logistics: 1 year (required)
- Customer service: 1 year (preferred)
Shift availability:
- Day Shift (required)
Work Location: In person
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