IT Helpdesk Technician

1 month ago

Brantford, Canada Hensen Holdings Inc. Full time

We are looking for a qualified Service IT Technician to monitor and maintain client servers, computer systems and networks infrastructure.

**Responsibilities**:

- monitor client networks, servers, workstations and network infrastructure
- maintain servers, computers and necessary peripheral devices, including printers, scanners
- manage, troubleshoot and configure switches, access points, routers, firewalls and other network infrastructure
- install and configure appropriate software and configure according to specifications
- ensure security and privacy of networks and computer systems
- Provide orientation and guidance to users on how to operate new software and computer equipment
- perform troubleshooting to diagnose and resolve problems
- maintain records/logs of maintenance, repairs and fixes

**Job Types**: Full-time, Permanent

**Salary**: $22.00-$24.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday
- On call

Supplemental pay types:

- Overtime pay

Work Location: One location

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