Product Knowledge Creator

2 months ago

St Brieux, Canada Bourgault Industries Ltd Full time

**_Bourgault Industries is a leading global manufacturer of technologically advanced seeding & tillage equipment. Our mission is to design, manufacture and distribute the highest quality, most durable and reliable farm equipment in the world, that meets or exceeds the expectations of our customers_**

We are looking for a **Product Knowledge Creator** to join our Sales & Service Team, located at our head office in St. Brieux, SK. The Product Knowledge Creator will be responsible for the **creation and editing of digital media and technical training documents.** This individual will have the opportunity to grow their Bourgault product knowledge through working with a team to develop and edit after-sales learning tools (such as videos and operation instructions) for dealers, service technicians, and retail customers.

**Responsibilities**:

- Create and edit digital media (modules and courses within our online Learning Management System, videos, PowerPoint presentations, etc.)
- Develop and edit training/instructional materials for dealers, service techs and customers
- Consult with the Sales & Service team to understand the set-up and operation of Bourgault equipment, in order to document effective instructional content
- Dependent upon knowledge and experience, this individual may also provide in-field training to dealers to ensure they are proficient with set-up and start-up of seeding systems

**Qualifications**:

- High level of competency with computer programs and video equipment
- Proficient in Microsoft Office (Outlook, Word, PowerPoint)
- Strong organizational skills and ability to work independently and within a team
- Effective oral and written communication skills
- Willingness to learn new skills and systems
- Working knowledge of current farming practices, as well as Bourgault products and their operation is a strong asset
- Enjoy a hands-on work environment that supports being self-directed

**Compensation**:
In addition to offering you a competitive hourly wage, Bourgault understands that an investment in employees is ultimately an investment in the company, and as a result, you can look forward to a wide range of benefits, including:

- Group health & dental insurance, life insurance and short/long-term disability insurance
- Health Spending Account
- Company matching RRSP plan
- On-site fitness center
- Company profit sharing plan
- Performance-based pay with annual merit increases
- Annual PPE allowance
- & more

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