Lead Database Administrator

2 months ago

Toronto, Canada Laurentian Bank Full time

Seeing beyond numbers
**TM**
At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive. Today, we have over 3,000 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States. We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within LBC Tech, a subsidiary of Laurentian Bank.

**Responsibilities**:
º Provide direct operational support across all areas of the production database infrastructure: release management, performance monitoring and troubleshooting, and capacity and disaster planning.

º Ensures that operating efficiency improvements are introduced as the life cycle of systems progress, business direction evolves, the I.T. industry develops, or vendors introduce proposals.

º Works with the development teams to design and tune their products for optimal performance and scalability.

º Provides key recommendations to the senior I.T. leadership regarding suggested investments and service changes, including the lifecycle management.

º Assist in establishing and monitoring key performance indicators, taking effective action where results are below internal and vendor SLA targets.

º Ensures that effective ITIL-based best practices are maintained for interactions with support vendors.

º Leads Incident, Change and Problem Management.

º Provide database related technical support for development and production environment including required level of 7X24 on call support.

º Provide leadership in ensuring all database and environmental changes are appropriately tested and implemented in such a manner that there is no impact to LBC systems and clients.

**Qualifications**:
º University Degree in a technical or business-related discipline and 4-6 years of related experience or College Diploma in a technical or business-related discipline and 7-10 years of related experience.

º 10+ years of proven working experience in Microsoft SQL Server technology and current on SQL Server releases (i.e. SQL Server 2012, 2014, 2016, 2017, 2019)

º In-depth technical knowledge of database and transaction management technologies and operating systems.

º Experience in providing L3/L4 support in troubleshooting SQL server performance related issues.

º Expert knowledge to analyze performance issue, identify tuning opportunities, implement improvements, and advise developers on SQL Server

º Intermediate knowledge of support and maintaining SQL server on Linux platform

º 5+ years in a senior role managing databases in a 24x7 operating environment.

º Strong Oracle database Experience on Oracle 12c,19c and new release is an advantage. certification or Oracle enterprise manager certification is required.

º Senior level understanding of other enterprise data base environments.

º Development of project documentation, training materials, requirements gathering, and project management methodology experience required.

º Experience managing or delivering I.T. services and operations in a mixed managed environment including both in-house managed services and outsourced managed services environments.

º Knowledge of and demonstrated ability in core competencies including teamwork, adaptability, problem solving, judgement and decision making.

º Bilingualism (English/French) communication skills are an asset.

Nice-to-have:
º Some knowledge of public cloud (i.e. Azure, AWS RDS)

º Some knowledge of containerization

º Managing SQL server on container (i.e. Docker, Kubernetes etc...)

º Nice to have other NoSQL Databases platforms

º Knowledges of DevOps pipeline (i.e. git and JIRA)

º Coaching/mentoring skills

º Good verbal and written communication skills

**Additional Information**:
Equity, Diversity & Inclusion

Accessibility

Accommodations for persons with disabilities are available upon request for job applicants taking part in all aspects of the recruitment process.

PIPEDA

We may collect, use or disclose your personal information for the purpose of establishing an employment relationship with you.

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