Children’s Developmental Service Worker

5 months ago

Toronto, Canada Family Service Toronto Full time

**Grow with us**

Family Service Toronto (FST) helps people face a wide variety of life challenges. For over 100 years, we have worked with individuals, families and communities destabilized by precarious mental health and/or socioeconomic circumstances, to achieve greater resilience, stability and equity.

We’re proud of our people and culture We are constantly evolving what we do and how we do it. Our work is grounded in the lived experience of the clients and the community. We celebrate diversity, equity, inclusion, and excellence. We are agile, learning and always willing to try new things.

**The Opportunity**

Reporting to the Manager, Children’s Options Services and Community Networking, the Children’s Developmental Service Worker provides supportive listening, information, referrals, and coordination of service for children with developmental disabilities and their families. Goal-focused, time-limited, service plans are developed and reviewed regularly with clients. Information is provided to help clients make informed choices; to access both traditional and non-traditional supports in the community. The incumbent will use an individualized and person-directed approach, focusing on the client’s and family’s strengths, facilitating inclusion and promoting skill and knowledge development.

**Ready to make that move? Here’s what’s in it for you**:

- Thrive in trust-based culture and have fun, working with an amazing, diverse group of driven, talented people.
- Be part of a workplace incorporating trauma informed care into all aspects of service delivery, building on the principles of knowledge-building and resiliency.
- Get on-the-job training and development.
- Make a significant impact on our clients and community.

**Responsibilities**:

- Assists clients in identifying their strengths and needs.
- Assesses client needs from a bio-psycho-social framework.
- Works with the client and family in the process of developing a comprehensive, goal-oriented, time-limited plan, which builds on strengths and addresses the identified needs.
- Supports the client in the implementation of the plan.
- Supports the client/family to locate, access and evaluate appropriate support and community resources.
- Collaborates with service providers and community resources as needed.
- Advocates with the client/family for appropriate resources as needed.
- Monitors the implementation of the plan and reviews its effectiveness with the client/family on a regular basis.
- Ensures continuity of service.
- Identifies and reports high risk situations and serious occurrences as required.
- Ensures the regular and timely recording of case notes, client and service data as required by funders and FST policy.
- Implements/participates in program evaluation and client record audits.
- Delivers service and conducts work in accordance with the Quality Assurance Measures and accreditation requirements.
- Represents FST at community planning/partnership tables as requested.

**Qualifications**:

- Must be returning to school (secondary or post secondary) in September, in a related field of study.
- Some experience in the social service/developmental service field.
- Knowledge and experience providing service and supports to those diagnosed with a Dual Diagnosis (i.e. Mental Health and Developmental Disability).
- Knowledge of evidence based practices and supports for individuals with developmental/intellectual disabilities.
- Knowledge of trauma informed approach to service delivery.
- Demonstrated assessment, formulation, planning, intervention, and evaluation skills.
- Experience facilitating group education sessions.
- Demonstrated knowledge of developmental services and community resources in Toronto.
- Demonstrated understanding of the issues faced by people with intellectual/developmental disabilities and their families.
- Demonstrated commitment to person-directed service.
- Strong advocacy skills.
- Demonstrated ability to engage in creative problem solving and decision making.
- Strong interpersonal and communication (verbal, written and listening) skills.
- Strong conflict resolution skills, diplomacy and tact when dealing with challenging situations.
- Demonstrated ability to work in a team and build strong relationships with service partners.
- Demonstrated ability to effectively collaborate within the developmental service sector, as well as across sectors, for the supports clients need and to build capacity of others.
- Demonstrated commitment to principles of social justice, anti-oppression, equity and inclusion.
- Ability to work alone in the community and in client’s home.
- Ability to travel in and around Toronto.
- Ability to work flexible hours as required.
- Second language considered an asset.
- Valid First Aid and CPR and CPI considered an asset.
- Satisfactory Criminal Reference Check with Vulnerable Sector Check required upon hire.

**Interested?**

Our goal is to attract, develop, and retain h

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