Flight Follower

**_Why SkyCare:_**

SkyCare is a private family-owned and operated company with an unmatched passion for providing essential air travel that literally saves lives. Our success means we are growing as a dynamic and exciting air ambulance and air charter service. We are based in Sioux Lookout, Ontario. With additional bases in Manitoba and Southern Ontario, we provide private, corporate, and medevac flight services as far north as the Arctic Circle and as far south as the Equator. We fly when and where our passengers need to go All of us provide the highest level of safety, comfort, and care to our passengers - every flight.

**Salary**: $21.50 - $26.50 per hour based on approximately 40 hours per week. Start rate will be commensurate with education and experience. Salary progression based on merit. Hours may vary based on operational needs and requirements.

**Benefits**:

- Extended health, vision, dental care, life, and long-term disability insurance
- Employee & Family Assistance Program
- Group Retirement Savings Plan
- Professional Development Support

**_Why You:_**

Do your personal values align with our purpose and principles? Do you want more than just a job where you can quite literally be part of a team who does whatever it takes to save lives? Do you love outdoor adventure and professional growth? Do you act with integrity and commitment? If you answered yes, we want to hear from you

**Job Summary & Responsibilities**:
This position works from the SOCC (System Operational Control Centre) desk alongside the Operations and Charter Coordinators. This position is responsible for liaising with internal staff and the coordination and communication of all aircraft movements. It also assists in the planning, directing, coordination and communication of all aspects of SkyCare’s aircraft operations.

Responsibilities include:

- Perform flight following and maintain the airline management software
- Modify flight routing for all flights, as required
- Ensure that updated information is provided to Flight Crews and Chief Pilots
- Enter all required data from the OFPs and Journey Logbooks to ensure flight crew time information is accurate
- Assist, if required, with ensuring customer requirements are met on all flights including creating quotes, processing Customs documents, and providing general customer service.

**Qualifications**:

- High school diploma or General Education degree (GED) equivalent
- Minimum two (2) years’ experience in operations and/or flight coordination considered an asset
- Previous experience with Airline Management Software considered an asset
- Required to obtain and maintain satisfactory CPIC (Criminal Record Check)
- Willing to relocate to Sioux Lookout and travel from time to time to other base locations in St. Andrews, Manitoba; Kitchener and Thunder Bay, Ontario
- Legally eligible to work in Canada

**Knowledge, Skills, and Abilities**:

- Self-directed ability to stay current with technical and regulatory changes and bring such changes forward with recommendation for internal policy/process changes to management.
- Excellent problem solving and critical thinking skills with sound judgement to know when to consult/escalate to manager.
- Unwavering focus on quality and accuracy.
- Able to learn and adapt quickly.
- Excellent interpersonal and communication skills.
- Solution-focused approach, using excellent diplomacy to understand divergent perspectives.
- Excellent adult learning principles-based training and facilitation skills.
- Good computer skills; proficiency in MS Office, with emphasis on Excel, Outlook, and Word.
- Ability to demonstrate professionalism and strong teamwork skills.
- Demonstrated flexibility and organizational skills to meet established deadlines in a dynamic work environment with shifting priorities, multiple demands, and some urgency.

**TO APPLY**:
**Closing Date: September 22, 2023**

**Salary**: $21.50-$26.50 per hour