Field Service Technician

4 weeks ago

Mississauga, Canada ID Technology (Canada) Corp Full time

Continue Your Career as a Field Service Technician in a growing Company

At ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you desire. You can be creative. Strategic. Persuasive. Influential. A mechanical marvel. A customer service authority. Meticulous. A closer. A futurist.
You'll be challenged and rewarded. Make friends and have fun. Improve our customers' packaging performance and efficiency every day. Help build the future of packaging automation. We're proud of that and hope you will be too.

**_ Do we have your attention?_** **keep reading.
- Install, demonstrate, maintain & repair marking, coding & labeling equipment.
- Train Customer Operator & Maintenance personal.
- Develop reports in keeping with company reporting mechanisms.
- Assess customer needs and opportunities to optimize their equipment and processes and propose solutions such as preventive maintenance programs, and then communicate information regarding identified improvements to their manager.
- Share and exchange solutions with other service technicians and sales managers.
- Attend training and meetings as required by leadership.
- Assist in office-based duties when not required to be in the field.
- Keep current on trends from both market & technical standpoints.

**What's in it for you?**

There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiatives. We pride ourselves in being a company where people choose to build a career.

In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match.

**If this sounds like you, we want to connect**
- Minimum of 3 years of repair and troubleshooting mechanical and electro-mechanical equipment.
- Ability to identify customer needs and match their solutions with company products/services
- Proficient with MS Office and experience with ERP Systems (Syteline) a plus
- Strong technical, communication and organizational skills
- Manage and prioritize tasks with mínimal supervision
- Obtain and maintain PMMI certification. This certification is paid for by the company
- Must have a dependable vehicle and a good driving record
- Travelling 60% in Canada, US and international occasionally

Academic: College diploma or bachelor's degree in Manufacturing Engineering Technician Automation, Electric-mechanical, or equivalent work experience.

**Pro Mach, Inc.**

We were named to the Inc. 5,000 list of the fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities.

We have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally, with the personal touch and feel of a smaller company where you can make an impact every day.
- Curious about life at ProMach?_ Follow us on LinkedIn, Twitter, and Instagram

**More career opportunities to consider***

Pro Mach adheres to the principle of employment equity. The use of the masculine gender has been adopted for ease of reading and has no discriminatory intent.

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