Field Service Technician

3 weeks ago


Mississauga, Canada Drake International Full time
Are you looking to work for a company that supplies leading edge manufacturing solutions and continuous career growth?We are looking for a Field Service Technician for a manufacturing environment to troubleshoot, problem-solve, provide preventative maintenance, service, and repair of machine tools on site both company and client sites.The Field Service Technician performs all job functions in a high quality, efficient and timely manner and works as a member of a team assisting team members.Reporting to the Service Management Team, the Field Service Technician provides moderate to complex installation, service and repair of machine tools at customer sites and on company facility and, will be responsible to perform training of the customer’s employees on machine operations and other CNC-related tasks.RESPONSIBILTIESTroubleshoot CNC Machine Tools.Perform high quality, efficient and timely machine/tooling installation, repair, and preventative maintenance.Ensures high quality levels/standards in all work performed and follows all safety procedures and requirements.Trains customers and internal team members on installation, service/repair procedures for current & new equipment/machines and processes.Documents and reports for required information for work records, time sheets and service reports.Recommends modifications and improvements to machine/equipment, processes, and procedures.Maintain current technical, interpersonal, and communication skills through continuous development.Communicate to customers arrival time for service job.Performs other job functions within department or other work areas within scope and ability.QUALIFICATIONSMinimum 2 years’ experience in the troubleshooting, installation, and repair of Machine Tools Products.Valid Driver’s License with a clean drivers abstract and a passport.A demonstrated commitment of customer service.Strong interpersonal communication skills.Professional demeanor.A self-starter with effective planning and organization skills. Team motivated.Strong time management, record keeping and confident with learning new software.Must be able to lift up to 50lbs repeatedly. Will to work weekends and overtime.Able to travel / 20% International travel required.Some travel for training will be required. What’s in it for me?$70-$90K salary depending on experience.Comprehensive benefits package.Paid OT.$8K annual car allowance.Kilometers paid at .40/Km.Laptop, cell phone and uniforms supplied.Opportunity for career growth.Interested and qualified candidates are asked to forward resumes with a covering letter outlining your experience and qualifications.Since 1951, Drake Internationalcontinues to be a global leader in flexible and permanent staffing: we help people find the right role at any stage of their career—in Canada, and around the world. We work directly with employers to bring you the best opportunities, with no cost to you.

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