Straight Truck Dispatcher

6 months ago

Ajax, Canada Canada Cartage Full time

STRAIGHT TRUCK DISPATCHER - NIGHT SHIFT

**Why you’ll love Canada Cartage**

An iconic Canadian company with over 100 years of helping companies grow and succeed in Canada, we provide national dedicated fleet solutions, general freight services, managed transportation, fulfillment & distribution, and home delivery. With a national network of terminals, cross-docks, and distribution centers, we are one of Canada’s largest and most trusted supply chain service providers. Driven to exceed customer expectations, and supported by technology and innovation, we bring simplicity to complex logistics challenges.

We work with intelligent and focused leaders who are driven to create an outstanding customer experience in partnership with Canadian leading brands. Canada Cartage is deep rooted in family values with an entrepreneurial culture where ideas are welcomed, growth is fostered and high performance is championed. A recognized thought leader and founded in 1914, Canada Cartage dominates the industry by delivering innovative fleet solutions.

**Position Summary**

The Straight Truck Dispatcher is primarily responsible for planning all straight truck outbound and Inbound activities. Overseeing the daily Straight Truck driver tender and providing support to the business and primary dispatch team when required. The position reports to the Operations Manager and provides feedback regarding status updates and areas of opportunity/development.

**Location**: 500 Bayly Street East, Ajax
**Schedule**: 19:00 to 07:00 Modified Work Schedule Sunday to Tuesday (Every second Wednesday)

**What you’ll do**
- Dispatching Straight truck drivers via the Driver App, Dispatch Tool
- Populating Straight Truck driver tender for carriers/warehouse same day and next day deliveries
- Assisting in Backhaul stitching to Perishable drop with later day vendor appts
- Assisting the business with same day request. (inbound/outbound)
- Monitoring Actions Required tab via the Driver App
- Printing and preparing manifests for the primary dispatch in support with LIVE PRINTING
- Answer incoming calls to support all aspects of the business

**What you’ll bring**
- Computer proficiency in MS Outlook, MS Excel, MS Teams, Google Spreadsheets, along with the ability to learn other service management databases
- 6 months of experience in transportation
- Geographic knowledge of Ontario
- Critical thinking and analysis
- Ability to work in a self-direct manner ensuring all tasks are completed
- High professional ethical standard
- Effectively communicate with staff in a face-paced environment
- Highschool diploma or higher

**Why people love working for Canada Cartage**
- Extended health and dental, retirement plans
- Paid personal days and sick days
- Cohesive team and a positive, hard-working atmosphere.
- Meaningful opportunities for career growth.
- Company wide recognition initiatives designed to recognize employees when they demonstrate outstanding customer service, teamwork and our core values.
- Perks - discounted hotels, car rentals, entertainment, gym memberships, phone plans, electronics, to name a few
- Fun events throughout the year, like summer barbeques and driver-appreciation week that regularly bring us together.
- We give back to the communities in which we operate by volunteering and donating to local charities.
- We are a strong company that weathers the storm through pandemics and recessionary periods, so that we can benefit from good economic environments.

**We are a top employer**

Canada Cartage has been recognized on the Forbes list of Canada’s Best Employers 2022. This is the sixth straight year that Canada Cartage has been included on this list.

Trucking HR has announced that Canada Cartage has again been selected for the 8th year in a row, as one of Canada’s Top Fleet Employers. “Top Fleet Employers”. In addition, we have been recognized as an Employer of Distinction for the 4th year in a row. This serves to reinforce Canada Cartage’s reputation as an employer of high quality.

Why do we have one of the lowest driver turn-over rates in Canada? A team environment, short-haul regular routes and great benefits. Come work with us:
**Our Values**

**Integrity**:We conduct our business with honour, honest and ethics with our people, the environment and legal matters. We believe I being transparent and trustworthy, respecting the traditional “handshake” value system and earning our way in.

**Humanity**: We are a family minded organization, caring for people and treating them with dignity, decency and respect, be it employees, customers, suppliers or our partners. Open door policy and dealings is our way.

**Accountability**: Accountability and accessibility to our staff, customers and our customers’ customers is of utmost importance to us. We enable a high level of two way communication, providing access to people who wil deal with issues ad have the willingness to resolve things. We will be relied on and

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