Part-time Residential Support Worker

4 weeks ago

Toronto, Canada Fife House Foundation Inc. Full time

Fife House is a dynamic organization that has grown and expanded and is now looking for a Part-Time Residential Support Worker for the weekend shift to support our Sherburne location in Toronto.

**ABOUT THE ROLE**

Fife House delivers services to seven locations across Toronto by supporting residents’ independence and transition into independent living or other permanent supportive housing communities. Our clients receive case management, practical support and assistance with Activities of Daily Living (ADL) & Instrumental Activities of Daily Living (IADLS) to maintain health and support personal well-being.

Fife House is seeking a dedicated individual to fill the role of Part-time Residential Support Worker positions. The Residential Support Worker will provide front-line client-centred, trauma-informed care to Fife House residents/clients across service locations, aligning with unique program needs and fulfilling relevant funding deliverables.

**OUR MISSION**

Fife House Foundation Inc. is Canada’s largest supportive residential programming and housing services provider for individuals and families living with HIV/AIDS.

We believe that access to secure and affordable housing is a key determinant of the health and well-being of people living with HIV/AIDS, and we strive to bring about positive and lasting change through cooperation, collaboration and partnership with other service agencies and meaningful engagement and involvement of diverse communities of people living with HIV/AIDS.

**DUTIES AND RESPONSIBILITIES**:

- Residential Supportive Housing Workers support tenants to maintain their housing, develop independent living skills, and pursue personal wellness;
- **Communication**:
○ Reporting changes in client status or safety concerns to the supervising Program Manager, RSW, RN/RPN or such other designate

○ Conduct in-person and telephone supportive counselling;
○ Intervene in crisis situations using a suite of de-escalation techniques;
○ Documentation and entry into software programs;
○ Reporting changes in client behaviour and condition

○ Documenting of care and client goals/preferences
- **Client Care**

○ Assist/participate in Case Management;
○ Assist/participate in Community Health Assessments and Coordinated Care Plans;
○ Provide medication assistance and coordinate appointments with external supports;
○ Oversee a portfolio of clients in partnership with external housing providers and workers;
○ Advocate to increase the quality of life of clients;
○ Distribute Harm Reduction products and provide counselling where necessary;
○ Responsible for all household duties: meal preparation, cooking, cleaning, grocery shopping, laundry, sanitizing bedrooms and washrooms, garbage disposal, etc.

○ Purchase and maintain inventory of groceries and household supplies

○ Provide coaching and life skills teaching to clients within a residential setting where appropriate

○ Assist with client intake process as needed

○ Prompt clients in regards to personal care

○ Plan and participate with clients in social, recreational and vocational activities

○ Life skills coaching and support Activities of Daily Living (ADL) & Instrumental Activities of Daily Living (IADLS)
- **Psycho-Social and spiritual support**:
○ Respects clients' wishes, beliefs and spiritual practices

○ Moderates approach based on client preferences and mood

○ Care of the Fife House, Supplies and Equipment

○ Assist with clients' well-being, i.e. mental health, behavioural, physical, emotional etc.

○ Collaborate with the Crisis Intervention Worker team around matters of client support and care

○ Assist with providing crisis support as required
- **Follow policies, procedures and protocols to**:
○ Maintain a tidy and safe workplace, including engaging in appropriate infection control practices

○ Laundry: including all tasks involved in the preparation and operation of the laundry for the facility and occasional inclusion of resident items

○ Stocking of resident rooms for supplies and linens

○ Participation in fire drills and mock emergency drills
- **Other**

○ Participates in the orientation and ongoing education of Fife House staff, students and volunteers

○ Complies with all the company policies and Procedures, Infection Control protocols and Occupational Health and Safety policies

○ Participates in bedside rounds Light housekeeping duties such as room cleaning and laundry support

○ Participate in the ongoing client assessment process

○ Support team delivery of individual client service and care plan

**QUALIFICATIONS**:

- A minimum of a Community College Diploma in a field relevant to the target population (SSW, CSW, ACSW, SW);
- A minimum of 1-2 years of direct or transferable experience suitable for working effectively with people living in Supportive Housing / Shelter environments;
- Knowledge of community resources relevant to the target population bei

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