Bilingual Sponsor Support Specialist

5 months ago

Montréal, Canada Manulife Full time

**_Nous sommes un fournisseur de services financiers qui s’emploie à faciliter les décisions de nos clients et de nos _**_collègues partout dans le monde et à les aider à vivre mieux. De nos initiatives environnementales à nos investissements dans la collectivité, nous montrons la voie en nous appuyant sur des valeurs, et ce, dans l’ensemble de nos activités. _**_Pour nous aider à nous démarquer, nous vous aidons à progresser, parce que lorsque nos collègues sont en santé, respectés et vraiment valorisés, nous nous épanouissons tous. Découvrez comment vous pouvez faire progresser votre carrière, avoir une influence et susciter un réel changement avec notre équipe gagnante dès aujourd’hui. _**

**Semaine de travail comprimée**

Hybride

**Description d’emploi**

**Support aux administrateurs de régimes d'épargne et de retraite collectifs**

**DESCRIPTION SOMMAIRE**

Contribuer à l'atteinte des buts et des objectifs du secteur d'activité en fournissant aux responsables de régimes, aux intermédiaires, aux actuaires-conseils, aux vérificateurs des clients et aux partenaires internes des connaissances spécialisées et une orientation quant à la communication des **déclarations annuelles de renseignements **(DAR), **des états financiers **(EF) et d'autres rapports connexes portant sur les régimes de retraite agréés (CD, PD, RRI, etc.) et les autres régimes d'épargne collectifs de nature simple à complexe.

Assurer la satisfaction totale de la clientèle en respectant les normes de qualité et de service requises pour atteindre les buts, les objectifs et les résultats clés du secteur d'activité.

**RÉSULTATS CLÉS**
- Fournir ses connaissances et son savoir-faire aux fins de préparation des rapports exigés par les autorités gouvernementales en ce qui concerne les régimes de retraite agréés (CD, PD, RRI, etc.) et les autres régimes d'épargne collectifs de nature simple à complexe.
- Traiter les DAR et les EF conformément aux normes de vérification et de contrôle, à la législation et aux ententes sur les niveaux de service s'appliquant aux régimes complexes.
- Fournir aux responsables de régimes, aux intermédiaires, aux actuaires-conseils, aux vérificateurs des clients et aux autorités gouvernementales le soutien requis relativement à la communication de rapports pour les régimes de nature complexe.
- Donner suite avec compétence et exactitude aux demandes de renseignements des responsables de régimes, des intermédiaires, des actuaires-conseils, des vérificateurs des clients, des autorités gouvernementales et des partenaires internes quant aux DAR et aux EF des régimes de retraite agréés (CD, PD, RRI, etc.) et des autres régimes d'épargne collectifs simples à complexes.
- Effectuer une analyse approfondie des données sur lesquelles repose la préparation des DAR et des EF des régimes complexes.
- Veiller à ce que les besoins des vérificateurs de nos clients soient clairement compris et qu'ils soient satisfaits en temps opportun.
- Perfectionner ses connaissances et son savoir-faire en se tenant au courant des questions relatives à la législation, aux pratiques commerciales, à la conformité et à l'administration qui touchent les régimes de retraite agréés (CD, PD, RRI, etc.) et les autres régimes d'épargne collectifs.
- Contribuer à la coordination des priorités et du déroulement du travail quotidien.
- Participer à diverses activités d'amélioration des processus et activités du service visant à rehausser le niveau de service et à augmenter la rentabilité et la productivité (au besoin).
- Identifier et signaler les lacunes et appliquer des contrôles financiers et opérationnels destinés à atténuer les risques. Voir à ce que les exigences réglementaires et les principes directeurs de la Compagnie soient respectés

**EXIGENCES**
- Études universitaires en administration, en finance, en comptabilité ou en science actuarielle, ou expérience professionnelle équivalente dans l'industrie.
- Cours complémentaires de l'industrie (LOMA ou CEBS).

**COMPÉTENCES FONDAMENTALES ET COMPÉTENCES SPÉCIFIQUES**
- Connaissance de l'administration des régimes de retraite agréés (CD, PD, RRI, etc.) et des autres régimes d'épargne collectifs.
- Solide connaissance des exigences de déclaration (DAR et EF) des autorités gouvernementales.
- Solide connaissance des exigences de déclaration des vérificateurs des clients.
- Solide connaissance de la série Microsoft Office (principalement Word et Excel).
- Esprit analytique.
- Solide compétence dans les domaines de la comptabilité financière et des placements.
- Capacité de communiquer en termes simples des concepts complexes aux clients et (ou) aux vérificateurs.
- Bilinguisme.
- ______________________________________

**BILINGUAL SPONSOR SUPPORT SPECIALIST**

**ROLE SUMMARY**

Contribute to the achievement of line of business goals and objectives by providing

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