![Alexandria Camping Centre](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advisor
3 weeks ago
Established and growing family owned and operated RV dealership with 2 locations is looking to fill the position with a dynamic and positive individual who has at least 6 months of proven customer service experience.
**Key duties/responsibilities**:
- Handle inquiries, attend to questions and queries in person, over the phone or online.
- Provide support and comprehensive product/service information
- Build relationships with clients to develop customer loyalty
- Advising customers on the care of their RV and the value of maintaining a safe and reliable RV.
- Scheduling and managing an accurate service calendar.
- Opening and closing work orders, including providing timely repair estimates
- Identify cross-selling opportunities to increase individual purchase value and overall sales.
- Identify opportunities to enhance customer experience and turn dissatisfied into happy customers.
**Basic requirements**:
- Minimum of 6 months customer service or sales experience
- Oral fluency in French and English
- Positive outlook with the ability to problem solve and communicate clearly
- Basic computer and time management skills
- Customer service oriented and empathetic
- Available to work every second Saturday in the season.
- Enjoy being a part of a team where you try to leave work daily having affected someone in a positive way.
**Job Types**: Full-time, Permanent, Casual, Seasonal
Contract length: 9 months
**Salary**: $19.00-$24.00 per hour
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- Life insurance
- Paid time off
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Bonus pay
- Commission pay
Ability to commute/relocate:
- Alexandria, ON: reliably commute or plan to relocate before starting work (required)
**Education**:
- Secondary School (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: One location
Expected start date: 2023-03-13
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