Cybersecurity Manager

5 months ago

Markham, Canada Pathway Communications Full time

**_ The position_**: We are seeking an experienced Cybersecurity Manager to lead cybersecurity service delivery and ensure that our clients receive the highest standards of safety and protection. This pivotal role includes management of our 24/7 Security Operations Centre (SOC), strategic customer liaison and engagement, sales engineering, contributions to pricing and new service development.

**_ Key responsibilities_**:

- _ Leadership of the SOC_: Direct and manage the 24/7 SOC and its team of skilled technical staff. Oversee security operations including continuous security monitoring, incident response and remediation and the use of threat intelligence to ensure timely detection and mitigation of cyber threats, risks and vulnerabilities.
- _ Security architecture_: Oversee the design and implementation of secure client IT architecture and systems. Develop, implement, and refine proactive_ _security tactics and methods to counter emerging threats.
- _ Risk management:_ Develop and maintain a comprehensive cyber risk management framework that aligns with industry standards (e.g., NIST, ISO 27001) and incorporates the unique requirements of clients. Continuously identify, assess, and mitigate client cyber risk exposure; implement and maintain robust risk management practices.
- _ Customer engagement_: Serve as the primary cybersecurity contact with clients. Provide expert advice and support to clients on cybersecurity matters and ensure a high level of customer satisfaction with company cybersecurity solutions. Build and maintain strong client relationships.
- _Technical sales engineering support_. Collaborate with the sales team to provide cybersecurity expertise during the sales process. Assist in developing proposals, pricing strategies, and client presentations. Play a pivotal role in the technical evaluation and design stage of the sales process, acting as a consultant to both clients and the sales team.
- _ Cybersecurity strategy_: Contribute to strategic planning and development of the company’s cybersecurity services. Stay abreast of the regulatory environment and emerging cybersecurity trends, threats and technologies to ensure that our services remain at the forefront of the industry.
- _ Compliance and governance: _Ensure compliance with relevant cyber security regulations and standards (e.g., GDPR, PIPEDA, MFIPPA, PCI-DSS). Conduct regular vulnerability assessments, penetration tests, and compliance audits for clients. Develop and enforce policies and procedures related to information security and privacy.
- _ Vendor management: _Manage relationships with cybersecurity vendors and service providers. Ensure the quality and effectiveness of vendor products and services.
- _ Continuous improvement_**: Promote a culture of innovation; identify and implement state-of-the-art security tools and techniques which will adapt to changes in the cyber threat landscape and technological advancements; provide continuous staff training and skill improvement.
**- Required qualifications and skills._**:

- _ Experience_: 12 to 15 years in Information Technology management out of which 7 years should consist of hands-on experience in cybersecurity, in a leadership role, preferably managing a SOC.
- _ Education_: Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field. Master’s degree preferred.
- _ Certifications_: CISSP, CISM, CEH, or equivalent; relevant vendor certifications.
- _ Technical expertise_: Strong knowledge of operating systems, networks, virtualised server environments and storage. Proficiency in the hands-on use of cybersecurity tools and technologies, including but not limited to SIEMs, SOARs, firewalls, IDS &IPS, EDR, cloud and mobile security, vulnerability and penetration testing, zero trust systems, threat intelligence platforms and desktop exercises. Experience with forensics tools desirable.
- _ Communication skills_: Interpersonal, communication and presentation skills to effectively engage and build trust with clients and team members.
- _ Employee_ management: Leadership, management and mentorship of technical staff.

**_ Join us_**: At Pathway Communications, you’ll have the opportunity to work and expand your career and skills as part of the leadership team in a dynamic, innovative environment where your contributions are valued. If you’re passionate about cybersecurity and looking for a challenging, yet rewarding role we’d love to hear from you.
- O_THERS_

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