Customer Experience Associate

2 weeks ago

Sidney, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Job Family**
- Retail Sales & Service

**Job Category - Primary**
- Retail Banking - Customer Service

**Job Category(s)**
- Retail Banking - Customer Service

**Hours**
- 15

**Business Line**
- TD Canada Trust

**Time Type**
- Part Time

**Employment Type**
- Regular

**Country**
- Canada

**Province/State (Primary)**
- British Columbia

**City (Primary)**
- Sidney

**Work Location**
- 2406 Beacon Avenue

**Job Expires**
- 21-Jan-2023

  • Customer Experience Associate

    6 days ago

    Sidney, Canada TD Bank Full time

    405866BR Retail Banking - Customer Service Sidney, BC April 14, 2023 Company Overview Department Overview At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and...

  • Customer Experience Associate

    4 days ago

    Sidney, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...

  • Retail Store Associate

    4 days ago

    Sidney, Canada Hansell & Halkett Vintage Home Decor Full time

    We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly...

  • Associate Manager

    1 week ago

    Sidney, Canada Moden Boutique Full time

    _Retail Management _ **Responsibilities**: - Monitor and control inventory - Ensure customer satisfaction - Work with sales team to meet sales goals - Provide customer service - Plan special events - Plan for a holiday season - Recruit, hire, and train staff - Solve customer disputes - Post to social media to drive sales **Salary**: $50,000.00-$60,000.00...

  • Assistant Manager

    4 weeks ago

    Sidney, Canada Fountain Tire Full time

    Overview: Accelerate your career as an **Assistant Manager with Fountain Tire Sidney** **What do we offer?** At Fountain Tire, our associates are our number one asset. As a member of our staff you will get to enjoy some of our great benefits: - Competitive compensation from $60,000 + bonus based on experience - Comprehensive benefit programs for you and...

  • Assistant Manager

    6 days ago

    Sidney, Canada Fountain Tire Full time

    Overview: Accelerate your career as an **Assistant Manager **with** Fountain Tire Sidney**! **Salary: $72,000/yr** **What do we offer?** At Fountain Tire, our associates are our number one asset. As a member of our staff you will get to enjoy some of our great benefits: - Competitive compensation - Comprehensive benefit programs for you and your family,...

  • Assistant Manager

    6 days ago

    Sidney, Canada Fountain Tire Full time

    Overview: Accelerate your career as an **Assistant Manager **with ** Fountain Tire Sidney**! **Salary: $65,000/yr** **What do we offer?** At Fountain Tire, our associates are our number one asset. As a member of our staff you will get to enjoy some of our great benefits: - Competitive compensation - Comprehensive benefit programs for you and your...

  • Assistant Manager

    7 days ago

    Sidney, Canada Fountain Tire Full time

    Overview Accelerate your career as an Assistant Manager with Fountain Tire Sidney !  Salary: $72,000/yr What do we offer? At Fountain Tire, our associates are our number one asset. As a member of our staff you will get to enjoy some of our great benefits: Competitive compensation  Considering Out-of-Province applications for the right...

  • Customer Service/front Desk

    3 weeks ago

    Sidney, Canada Peninsula Mini Storage & Container Rentals Full time

    POS Payment, Data Entry and collections Cleaning and maintaining the storage facility MS Office Work without direct supervision. Sitelink software. (on job training) **Job Types**: Full-time, Permanent **Salary**: From $20.00 per hour Flexible Language Requirement: - French not required Schedule: - 8 hour shift **Education**: - Secondary School...

  • Service Manager

    4 days ago

    Sidney, Canada Vector Yacht Services Full time

    Vector Yacht Services is looking for SERVICE MANAGER with previous marine or automotive experience! Our company offers full marine repairs in gas/diesel inboard engines, outboard motors, generators and electrical systems. We support our technicians, client base and walk-in customers with a full service Parts Department and we are looking for new associates...

  • Licensed Automotive Service Technician

    3 weeks ago

    Sidney, Canada Fountain Tire Full time

    Overview Fountain Tire Sidney (2061 Malaview Ave W Unit 1, Sidney, BC V8L 6X6), is looking for responsible, safe and dedicated associates to join our team as a Licensed Apprentice Automotive Service Technician . Wage: $42-$44/hour (wage based on experience) Benefits: Full Health, Dental, Vision and, RRSP Matching Workplace Location:...

  • Commercial Tire Technician

    4 weeks ago

    Sidney, Canada Fountain Tire Full time

    Overview: Looking for a career instead of a job? Then come develop your mechanical skills in pursuit of a career as an automotive service professional! **Fountain Tire Sidney** is looking for a responsible, safe and dedicated associates to join our team as **Commercial** **Tire Technician**! **Wage range: $30/hr-$32/hr** **What each day will bring**: -...

  • Experienced Service Advisor

    4 weeks ago

    Sidney, Canada Fountain Tire Full time

    Overview: **Fountain Tire Sidney (2061 Malaview Ave W Unit 1, Sidney, BC V8L 6X6), **an established automotive repair shop, is looking for an experienced, responsible, and dedicated associate to join our team as a **Service Advisor**. **Pay: $30-$32/hour** **Benefits: Health, Dental, Vision and, RSP Matching** **What is in it for you?** - We will develop...

  • Tire Technician

    4 weeks ago

    Sidney, Canada Fountain Tire Full time

    Overview: **Fountain Tire Sidney, **is looking for a responsible, experienced, and safety conscious associate to join our team as a ** Tire Technician**. **Compensation: $20-$25/hour** **Benefits: Discounted Services, Health, Dental, Vision and, RSP Matching** **What is in it for you?** - We will develop your skills and certifications with our excellent...

  • Commercial Tire Technician

    3 weeks ago

    Sidney, Canada Fountain Tire Full time

    Overview Looking for a career instead of a job? Then come develop your mechanical skills in pursuit of a career as an automotive service professional! Fountain Tire Sidney is looking for a responsible, safe and dedicated associates to join our team as Commercial Tire Technician ! Wage range: $30/hr-$32/hr  What each day will bring: ...

  • Commercial Tire Technician

    1 day ago

    Sidney, Canada FOUNTAIN TIRE Full time

    Overview Looking for a career instead of a job? Then come develop your mechanical skills in pursuit of a career as an automotive service professional! Fountain Tire Sidney is looking for a responsible, safe and dedicated associates to join our team as Commercial Tire Technician! What each day will bring: Something different! You never know what kind of...

  • Commercial Tire Technician

    4 weeks ago

    Sidney, Canada FOUNTAIN TIRE Full time

    Overview Looking for a career instead of a job? Then come develop your mechanical skills in pursuit of a career as an automotive service professional! Fountain Tire Sidney is looking for a responsible, safe and dedicated associates to join our team as Commercial Tire Technician! What each day will bring: Something different! You never know what kind of...

  • Commercial Tire Technician

    3 weeks ago

    Sidney, Canada FOUNTAIN TIRE Full time

    Overview Looking for a career instead of a job? Then come develop your mechanical skills in pursuit of a career as an automotive service professional! Fountain Tire Sidney is looking for a responsible, safe and dedicated associates to join our team as Commercial Tire Technician! What each day will bring: Something different! You never know what kind of...

  • Commercial Tire Technician

    3 weeks ago

    Sidney, Canada FOUNTAIN TIRE Full time

    Overview Looking for a career instead of a job? Then come develop your mechanical skills in pursuit of a career as an automotive service professional! Fountain Tire Sidney is looking for a responsible, safe and dedicated associates to join our team as Commercial Tire Technician! What each day will bring: Something different! You never know what kind of...

  • Service Advisor

    4 weeks ago

    Sidney, Canada Fountain Tire Full time

    Overview: **Fountain Tire Sidney (2061 Malaview Ave W Unit 1, Sidney, BC V8L 6X6), **an established automotive repair shop, is looking for a responsible, safe and dedicated associate to join our team as **Service Advisor**. **Pay: $30-$32/hour** **Benefits: Health, Dental, Vision and, RSP Matching** **What is in it for you?** - We will develop your...